4 HR for learning Flashcards

1
Q

With more _____________ and increased ______ human resource management (HRM) within each institution has replaced any centrally provided _________ management.

A

With more decentralisation and increased autonomy human resource management (HRM) within each institution has replaced any centrally provided personnel management.

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2
Q

Many of the issues of HRM relate to ‘_____’ countries. For countries in or awaiting _______ and ______________, this examination of human resources for learning may be more a glimpse of a possible ______ rather than a current reality.

A

Many of the issues of HRM relate to ‘Western’ countries. For countries in or awaiting transition and decentralisation, this examination of human resources for learning may be more a glimpse of a possible future rather than a current reality.

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3
Q

It is widely recognised that in any organisation…

Storey and Sissons, ????

A

It is widely recognised that in any organisation ‘people make a difference, the workforce is the most vital asset’ (Storey and Sissons, 1993).

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4
Q

It is widely recognised that in any organisation ‘people make a difference, the workforce is the most vital asset’ (WHO & WHEN).

A

(Storey and Sissons, 1993)

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5
Q

Human resource management (HRM) refers to the _____ and ______ involved in the __________ and _______ of the workforce.

A

Human resource management (HRM) refers to the policies and procedures involved in the management and development of the workforce.

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6
Q

The central idea behind HRM is to find ways of managing people so that they provide a _____, _______ and ________ workforce.

A

The central idea behind HRM is to find ways of managing people so that they provide a competent, flexible and motivated workforce.

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7
Q

The concept of HRM derives from the world of _____ but is now increasingly, although not always comfortably, used in the education sector.

A

The concept of HRM derives from the world of business but is now increasingly, although not always comfortably, used in the education sector.

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8
Q

HRM implies that all managers, not just those in personnel departments, have responsibility for managing people within the _____ _______ ______ of the organisation
(Middlewood and Lumby, ????).

A

HRM implies that all managers, not just those in personnel departments, have responsibility for managing people within the broader strategic purposes of the organisation
(Middlewood and Lumby, 1998).

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9
Q

HRM has its ‘____’ and ‘____’ dimensions.
The hard aspects place emphasis on the idea of ________ – something to be used ____________ and in a ________, formally rational manner.
The soft usage lays emphasis on the term ______…, on employee _________, group ________ and __________ supervision.
Storey, ????

A

HRM has its ‘hard’ and ‘soft’ dimensions. The hard aspects place emphasis on the idea of resource – something to be used dispassionately and in a calculative, formally rational manner. The soft usage lays emphasis on the term human …, on employee development, group relations and constructive supervision.
Storey, 1992

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10
Q

Hard and soft HRM mirror the dual emphasis in management theory between
______________ (getting tasks done)
and ___________ (nurturing the people)
purposes of leadership and management.

A

They mirror the dual emphasis in management theory between instrumental (getting tasks done) and expressive (nurturing the people) purposes of leadership and management.

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11
Q

Scope of Hard vs soft HRM

A

scope of Hard = institutional structures, policies and processes
scope of soft = Individual and team relationships and organisational culture

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12
Q

Focus of Hard vs Soft HRM

A

Hard HRM: On the resource side

Soft HRM: On the human side

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13
Q

What does focus of hard HRM “on resource side” mean?

A

On the resource side – how to staff the organisation, manage the deployment and performance of this human resource to achieve organisational goals and results; develop and exploit them as fully as possible

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14
Q

What does focus on soft HRM “on human side” mean?

A

On the human side – nurturing the people who are the key to creating value from other resources (pupils, facilities, learning resources) and competitive advantage (for example, exam results); managing resourceful humans

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15
Q

Leadership of Hard vs Soft HRM

A

Hard: ‘Transactional’, promoting efficiency and high standards
Soft: ‘Transformational’, value-driven attention to feelings and beliefs

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16
Q

Outcome of Hard vs Soft HRM

A

Hard: Efficient achievement of tasks and strategic goals of the organisation
Soft: Personal and professional efficacy and development of personnel

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17
Q

Key words of Hard vs Soft HRM

A

Hard: Professional accountability, strategic planning, quality, standards, competition, efficiency
Soft: Professional autonomy, motivation, commitment, empowerment, learning, teamwork, morale, efficacy

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18
Q

Examples of Hard vs Soft HRM

A

Hard: Management by objectives(MBO), production targets and bonuses, performance-related pay (PRP), performance appraisal, line management
Soft: Reflective practice, job enrichment/sharing, participative skills, collaborative teams, delegated responsibilities, collegial culture

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19
Q

Perspective of Hard vs Soft HRM

A

Hard: Managerialist, results-oriented, ‘humans as resources’ – as means to an end
Soft: Humanistic, person-oriented, ‘resourceful humans’ – as ends in themselves

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20
Q

Oldroyd (????) defines NPM as ‘the drive led by politicians for higher, _______, _____standards of ___________, _________ and _____ to meet the challenges of global competition in a rapidly changing world’.

A

Oldroyd (2002, p. 49) defines NPM as ‘the drive led by politicians for higher, measurable, visible standards of effectiveness, efficiency and equity to meet the challenges of global competition in a rapidly changing world’.

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21
Q

NPM emphasises accountability and performance management – ______ _____, ________ and ‘levering up’ of standards.

One mechanism for doing this is to introduce…

A

NPM emphasises accountability and performance management – setting targets, measuring and ‘levering up’ of standards. One mechanism for doing this is to introduce competition between educational institutions just as businesses have to compete for customers in the commercial sector.

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22
Q

the complexity within the two dimensions of HRM is further increased when you consider that:
 it may be difficult to transfer HRM concepts and practices from ________ to _____ _______ ______.

A

the complexity within the two dimensions of HRM is further increased when you consider that:
 it may be difficult to transfer HRM concepts and practices from business to public education systems

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23
Q

the complexity within the two dimensions of HRM is further increased when you consider that:
 professional autonomy, status and conditions of service of teachers and other staff vary considerably between ________ and ______ over time

A

the complexity within the two dimensions of HRM is further increased when you consider that:
 professional autonomy, status and conditions of service of teachers and other staff vary considerably between countries and change over time

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24
Q

the complexity within the two dimensions of HRM is further increased when you consider that:
 a school- or college-based approach to HRM may be more relevant to ______ ______ _________ __ ____ ______
but less so in ________ ________.

A

the complexity within the two dimensions of HRM is further increased when you consider that:
 a school- or college-based approach to HRM may be more relevant to developed education systems in rich countries but less so in developing nations.

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25
Q

who & when?

talked about low autonomy and high accountability resulting in demoralised teaching profession?

A

Baker, 2001

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26
Q

In many countries the concepts especially relating to ____ HRM are ___ compatible with educational systems which may be highly ________, _______ or _______ driven education systems.

A

In many countries the concepts especially relating to soft HRM are not compatible with educational systems which may be highly centralised, autocratic or ideologically driven education systems.

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27
Q

Tasks of Hard HRM may be divided between managers at system and _______ levels or be conducted as a ____ responsibility.
Practice _____ considerably between countries, depending on the degree of ___________ already introduced.

A

Tasks of Hard HRM may be divided between managers at system and institutional levels or be conducted as a joint responsibility. Practice varies considerably between countries, depending on the degree of decentralisation already introduced.

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28
Q

Hard HRM is mainly concerned with the structures, policies and processes for implementing a sequence of tasks designed to:

A

Hard HRM is mainly concerned with the structures, policies and processes for implementing a sequence of tasks designed to:
 get the right people in place to do the job (staffing the organisation)
 make sure that the job is done well (performance management)
 support their ability to achieve organisational goals and promotion (development and succession).

29
Q

The five types of performance management processes are:

A

The five types of performance management processes are: probation, induction, performance appraisal, inspection, and incentives and rewards.

30
Q

WHO & WHEN?

…lists a number of difficulties in borrowing hard HRM means of managing people’s productivity:

A

Fidler (1988) lists a number of difficulties in borrowing hard HRM means of managing people’s productivity:
 the higher level of professional autonomy in the teaching profession
 qualitative objectives that are difficult to measure, or even to agree
 a limited range of rewards available for teachers
 unclear links between teaching and learning
 several people to whom teachers are accountable
 a lack of infrastructure and time to implement the processes.

31
Q

Rational Model of hard HRM

1. staffing the organisation includes…

A
  • job and person specification
  • recruitment
  • selection
  • appointment
32
Q

Rational Model of hard HRM

2. Performance Management includes…

A
  • probation
  • induction
  • performance appraisal
  • inspection
  • incentives and rewards
33
Q

Rational Model of hard HRM

3. development and succession includes…

A
  • individal CPD
  • team development
  • succession planning
  • promotion
34
Q

Rational Model of hard HRM is a logical sequence of managing…

A
  • staff members entry (staffing)
  • performance (perf mgt)
  • progress (development and succession)
35
Q

Probation is the process of…

A

Probation is the process of assessing that newly trained and qualified teachers or lecturers are competent in practice.
(two sides of HRM: accountability and development)

36
Q

Induction is the support…

A

Induction is the support offered to ease their adjustment to the demands of the particular job and organisation and to the profession in general.
(two sides of HRM: accountability and development)

37
Q

Performance Appraisal as an…

A

Whether or not it is linked to rewards, performance appraisal has spread from the business world to the public services in recent years as an internal assurance of quality and is a key managerialist element of new public management.
(two sides of HRM: accountability and development, and slowly some countries add reward)

38
Q

Performance appraisal uses 2-3 sides of HRM…

A

two sides of HRM: accountability and development

…and slowly some countries add reward as teachers may benefit from Performance Related Pay

39
Q

Provide incentives for teachers to…

A

Career paths or ladders linked to teachers’ pay are found in many countries to provide incentives for teachers to stay in the profession and to engage in development.

40
Q

Increasingly, PRP systems are linking salaries to…

This allows…

A

Increasingly, PRP systems are linking salaries to assessments of performance (merit pay) rather than to years of service (seniority).
This allows teachers who are assessed as high performers to earn higher salaries by staying in the classroom and providing support to colleagues rather than by taking on managerial roles.

41
Q

PRP is spreading to many countries despite…

A

PRP is spreading to many countries despite the lack of empirical evidence about its long-term effect on staff motivation

42
Q

PRP is not strongly recommended by…

A

PRP is not strongly recommended by motivational theory and it is potentially damaging to the creation of collaborative cultures in educational institutions.

43
Q

in England, the continuing professional development (CPD) of teachers throughout their careers has been a policy goal for over __ years. In recent years the concept of _______ ______ has further reinforced this policy.

A

in England, the continuing professional development (CPD) of teachers throughout their careers has been a policy goal for over 30 years. In recent years the concept of lifelong learning has further reinforced this policy.

44
Q

In the rational HRM model, development is logically placed after….

A

In the rational HRM model, development is logically placed after appraisal because one purpose of appraisal is to identify development needs.

45
Q

Succession planning means anticipating the need to…

A

Succession planning means anticipating the need to fill predicted vacancies.

46
Q

succession planning:
In centralised systems this is a matter of _______ ___________.
In systems where schools and colleges have greater autonomy, it is the task of _______ __________ to apply the ________ HRM model.

A

succession planning:
In centralised systems this is a matter of personnel management.
In systems where schools and colleges have greater autonomy, it is the task of internal management to apply the rational HRM model.

47
Q

4 myths of HRM (WHO & WHEN?)

A

Foskett and Lumby (2002)

48
Q

There are examples of the adoption of hard HRM approaches into contexts that make their implementation problematic. Structures and procedures are mandated, but _____-_____ and ________ distort the intended effects of legislation. The mandatory requirement for management training has led to a rapid expansion of what are thought to be less-than-adequately accredited privately provided programmes.

A

There are examples of the adoption of hard HRM approaches into contexts that make their implementation problematic. Structures and procedures are mandated, but under-funding and particularism distort the intended effects of legislation. The mandatory requirement for management training has led to a rapid expansion of what are thought to be less-than-adequately accredited privately provided programmes.

49
Q

‘it may be unrealistic for staff to take on an enlarged staff management role’
Foskett, N. and Lumby, J. (2002)

A

‘it may be unrealistic for staff to take on an enlarged staff management role’
Foskett, N. and Lumby, J. (2002)

50
Q

Managing hard HRM can be seen as a logical progression of tasks required for:

A

Managing hard HRM can be seen as a logical progression of tasks required for:
 staffing the organisation
 managing staff performance in reaching targets and standards
 managing staff development and succession in pursuit of the organisation’s strategic goals.

51
Q

Undoubtedly the quality of staff is the key to the quality of _________ and a _________ approach seems desirable.

A

Undoubtedly the quality of staff is the key to the quality of schooling and a systematic approach seems desirable.

52
Q

when staff feel _____ and _____ for, their _________ and __________ is likely to be higher.

A

when staff feel valued and cared for, their motivation and performance is likely to be higher.

53
Q

Is it hard or easy to demonstrate empirically the effects of HRM policy and practice in education on productivity or achievement of organisational goals.

A

It is HARD to demonstrate empirically the effects of HRM policy and practice in education on productivity or achievement of organisational goals.

54
Q

This managerialist trend that conceives of humans as _________ to be deployed and manipulated in the same way as other non-human resources remains __________.

A

This managerialist trend that conceives of humans as resources to be deployed and manipulated in the same way as other non-human resources remains controversial.

55
Q

The personnel function tradition is depicted as emphasising bureaucratic approach, keeping themanagement of staff focused on consistent procedures (WHO & WHEN?)

A

The personnel function tradition is depicted as emphasising bureaucratic approach, keeping themanagement of staff focused on consistent procedures (Middlewood and Lumby 1998)

56
Q

The personnel function tradition is depicted as emphasising…
(Middlewood and Lumby 1998)

A

The personnel function tradition is depicted as emphasising bureaucratic approach, keeping themanagement of staff focused on consistent procedures (Middlewood and Lumby 1998)

57
Q

The personnel function tradition

Middlewood and Lumby, ????

A

The personnel function tradition is depicted as emphasising bureaucratic approach, keeping themanagement of staff focused on consistent procedures (Middlewood and Lumby 1998)

58
Q

Personnel approach is compliance with ______ and consistency is achieved at the cost of…

A

Personnel approach is compliance with policy and consistency is achieved at the cost of adaptation to individual context.

59
Q

Personnel approach creates even more tight controls and finite agreed procedures which are not…

A

are not flexible enough to deal with the many changes.

60
Q

HRM is

A

motivation of people to do their best.

61
Q

Personnel approaches seek to assure…

A

compliance with the standards and regulations established centrally

62
Q

HRM appears to be gaining ground as the preferred system and the goal to attain (WHO and WHEN?)

A

HRM appears to be gaining ground as the preferred system and the goal to attain (Van der Westhuizen and Theron, 1994)

63
Q

HRM (Van der Westhuizen and Theron, 1994)

A

HRM appears to be gaining ground as the preferred system and the goal to attain (Van der Westhuizen and Theron, 1994)

64
Q

HRM appears to be gaining ground as the..

(Van der Westhuizen and Theron, 1994)

A

HRM appears to be gaining ground as the preferred system and the goal to attain (Van der Westhuizen and Theron, 1994)

65
Q

There are many difficulties in implementing…

A

There are many difficulties in implementing HRM approach

66
Q

HRM approach implementations is dependent on the capacity of…

A

HRM approach implementations is dependent on the capacity of line managers

67
Q

HRM does not have ___ best way to operate and can be difficult for leaders to manage when they are also teaching and used to following lists.

A

HRM does not have one best way to operate and can be difficult for leaders to manage when they are also teaching and used to following lists.

68
Q

One myth in western literature is that universalist approaches are morally superior and practically more effective.
(Middlewood and Lumby 1998)

A

One myth in western literature is that universalist approaches are morally superior and practically more effective.
(Middlewood and Lumby 1998)

69
Q

Universalist approach vs particularist approach

A

universalist: choosing staff this way may discount important aspects of relationships with will be part of the successful creation of staff who can work together.
particularist: choosing staff who have affiliation brings danger of not being competent for the job.