4. Evolvement, measurement and management of a corporate culture Flashcards
1
Q
Three main sources of a corporate culture
A
- the society in which the company is situated
- vision, personality and style of management of the founder
- form and characteristics of the business model and the environment
2
Q
How is culture preserved?
A
- self-selection
- recruiting
- socialization
- integration or rejection
3
Q
sources of corporate culture
A
Leadership:
- founders impose their beliefs and visions
Environment:
- stakeholders, professional associations, business strategic factors
4
Q
possible measurements
A
- employee surveys
- interview of selected persons
- direct observation of employees’ behavior
- managers are asked about culture of other firms
5
Q
Scheins 10 Step Culture Assessment Approach
A
- obtaining leadership commitment
- selecting groups for interviews
- selecting an appropriate setting for group interviews
- explaining purpose of group meeting
- short lecture on how to think about culture
- eliciting descriptions of the artifacts
- identifying espoused beliefs
- identifying shared tacit assumptions
- identifying cultural aids and hindrances
- reporting assumptions and joint analysis
6
Q
Managing corporate culture
A
- role modelling
- positive reinforcement
- communication
- recruitment and promotion
- organization and physical design
7
Q
Implementing a corporate culture
A
- Implementation Projects
- Measurement
- Engagement & Involvement
- Communication
8
Q
Success factors
A
- board member commitment
- linking strategy with values & implementation process
- interacting engagement of local management
- fit to local business requirements
- leveraging existing experience
- focus on individual behavior
9
Q
Problems due to:
A
- time lag in implementation
- incomplete communication
- language barriers
- lack of commitment
- conflict between headquarter and line operations
- cultural differences between countries and divisions
- insufficient involvement of work councils
