3.Keahlian Dan Kompetensi Flashcards

1
Q

What are your key skills and most recent skill you have learned?

A

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2
Q

How do you manage your time on a typical day?

A

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3
Q

How do you set priorities?

A

I like to prioritize my work by keeping an Excel spreadsheet of my projects and their deadlines so I can see everything at a glance. Then, I sort and adjust the spreadsheet to prioritize my work based on the importance of a project, how long it’ll take and how urgent it is. I also use a calendar and alert system to track my priority list. Having a clear priority each day allows me to better manage my workload and juggle multiple tasks without missing deadlines. I review this sheet each morning.

Keep excel, deadlines, glance
Sort adjust based.
Calendar alert.
Having a clear

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4
Q

How do you handle criticism of your work?

A

Its is unavoidable that any criticism, let alone harsh criticism, will upset me. My instinctive reaction is to take it personally. For me, the key is separating my emotional brain from my logical one. And to think that the person doing the criticizing has something I don’t have: an objective viewpoint that is looking in on my work, rather than my own which is looking out.
Sure, I still take criticism personally, but I have learned to take in the information being relayed to me in order to improve my work. I want to do my best, regardless of how I get there, and receiving criticism is often the way to do that.

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5
Q

What communication skills are important in the performance of your job?

A

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6
Q

How do you motivate people?

A

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7
Q

How do you make decisions?

A

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8
Q

How do you solve problems?

A

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9
Q

What do you when you have trouble solving a problem?

A

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10
Q

Are you a person who think on your feet?

A

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11
Q

How do you deal with ambiguity?

A

In my last job, where I was an employee in a retail firm, I was told to supervise the entire store in the absence of the store manager. A customer came to me asking a product-related query I had no knowledge about, I didn’t know what to answer to the customer, so I asked her to wait for few minutes.
I tried contacting the store manager to ask for details, but she was busy. I tried to keep my calm instead of panicking. So, I researched the product online to get detail about the product and I was not able to respond to the customer’s query entirely but to an extent.

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12
Q

How do you evaluate the work of others?

A

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13
Q

How do you handle angry employee?

A

When an employee becomes angry at work, I try to get her to a private space as quickly as possible. That protects the employee and keeps others from taking sides in a dispute. Once we are alone, I will give the employee time to calm down. Walking to the private space usually helps with that. Sometimes a drink of water or a trip to the bathroom can provide additional time for the individual to calm down. After she is calm, a discussion of the issue that set off the anger and its solution can be discussed.

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14
Q

Why you take a job that is underqualified for you?

A

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15
Q

Describe a leader you admire.

A

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16
Q

How would your subordinate describe your leadership style?

A

I find that using more than one leadership style is beneficial in many situations. For example, I remember when I had to use a more authoritative approach to some new team members who were not familiar with organization processes or procedures. Once these individuals became comfortable with their tasks, I switched to a more democratic approach and began to solicit or collect their input on the next steps for our project. I believe this transition of methods helped these team members gain their confidence and trust me as their leader.

Find use more , beneficial , many situations.
Ex, remember, Authorative approach
Once comfortable, switch democratic, collect input
Believe, transition method, confidence, trust leader

17
Q

How do you get along with others at work?

A

⛔️ It’s important to me that I get along with others at work and that everyone feels comfortable in their work environment. I am a conscious communicator who is self-aware. For instance, there was a time when I sensed that my manager was having an exceptionally stressful day. I showed extra kindness towards her that day and was proactive in my tasks.

18
Q

How do you handle conflict in the workplace?

A

Conflict can be uncomfortable, but it is necessary to face. In my last job two of my coworkers were arguing. I tried to stay out of it and let them handle it themselves. The conflict went a bit far, with some insults said, so I stepped in and played the role of mediator. ⛔️ This approach was very effective, and it’s an approach I will continue to take, should the issue arise again.

19
Q

How you handle stress and pressure?

A

I’m pretty good at recognizing when I’m beginning to feel stressed. When this happens, I take five minutes to focus on my breathing. I also practice guided meditation in the morning before work for 30 minutes and exercise for an hour in the evening. This keeps me on an even keel.