3.9 – Given a scenario, install and configure common devices

Question 1

You have set up a user to work at a thin client. They will be accessing the OS
image and data from a Windows Server 2016 as well as data from the Google
Cloud. Which of the following does this configuration not require? (Select the two
best answers.)
❍ A. Network connection
❍ B. CPU
❍ C. M.2
❍ D. Virtualization
❍ E. SSD

Answer 1

C and E. This configuration will not need a hard drive, be it M.2 or other SSD.
Thin clients are meant to either use an OS that is embedded in RAM (or other
similar memory) or, more often, grab an image from a server, often as a virtual
machine. To do so, the thin client will need a network connection (wired or
wireless), and every computer needs a CPU.

Question 2

A customer has a brand new Chromebook and needs help configuring it. Which of
the following should you help the user with? (Select the three best answers.)
 ❍ A. Touchpad
 ❍ B. Initial account setup
 ❍ C. Registry
 ❍ D. Touchscreen
 ❍ E. App Store applications
 ❍ F. Task Manager

Answer 2

A, B, and D. You should show the user how to configure the touchpad and
touchscreen, and guide the user through the initial account setup. Chrome OS
is a fairly simple system compared to Windows and other operating systems. To
configure devices, simply go to the “Home” or app launcher button, then Settings,
then Devices. The registry is a Windows configuration tool—even if this was a
Windows computer, the typical user has no place in the registry. The App Store is
Apple’s application download site. Google uses the Play Store. The Task Manager
is another Windows utility. Consider writing a short user guide in Word document
format if you have multiple users accessing the same type of system for the first
time. Write it once, and train many!