3.7.1 - Mission Corporate Objectives & Strategy Flashcards

1
Q

What are objectives?

A

Short term specific and measurable goals used to achieve its long term aim

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2
Q

What are Corporate objectives?

A

More precise & detailed objectives that relate to the business as a whole

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3
Q

What is a business mission?

A

The overarching goal of a business and the reason for its existence/purpose.

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4
Q

What is a business vision?

A

A mental image of what you want your business to be at some point in the future , based on your goals.

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5
Q

What are aims/goals?

A

Long term strategy for a business of what it intends to achieve

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6
Q

What is a functional objective?

A

Objectives set for each department and are designed to ensure that corporate objectives are achieved

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7
Q

What is the purpose of corporate objectives?

A
  • Provide strategic focus
  • Measure performance of the firm as a whole
  • Set the scene for more detailed functional objectives
  • Inform decision making (making a strategic choice)
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8
Q

What are example of functional objectives for corporate objective?

A

increase sales - launch 5 new products in the next 2 years (marketing)

Reduce costs - increase factory productivity by 10% (operations)

increase cash flow - Reduce average time taken by customers to pay invoices from 75 to 60 days (finance)

Improve customer satisfaction - Achieve a 95% level of high customer service (people)

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9
Q

What acronym can be used to set objectives?

A
Specific
Measurable
Achievable
Relevant
Time-bound
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10
Q

What are external influences on corporate objectives & decisions?

A
Political environment 
Economic environment - interest rates, consumer spending
Social change
Technological change - machinery 
Legislation - employment law
Environmental - carbon emissions
Short-termism
Competitors
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11
Q

What is short-termism?

A

When a business prioritises short-term rather than long-term performance

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12
Q

Why is short-termism good?

A

Emphasise performance of:

  • share price
  • revenue growth
  • gross & operating profit
  • Unit costs & productivity
  • Return on capital employed
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13
Q

Why is short-termism bad?

A

May damage long-term performance of:

  • market share
  • quality
  • innovation
  • brand reputation
  • employee skills & experience
  • social responsibility & sustainability
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14
Q

What are indicators of short termism?

A
  • bonuses based on short-term performance
  • Low investment in research & development
  • High dividend payments rather than reinvesting profits
  • overuse of takeovers rather than internal growth
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15
Q

What is a strategy?

A
  • How the business intends to achieve its objectives
  • Usually long-term
  • Made by senior management
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16
Q

What is a tactic?

A
  • Support achievement of specific targets
  • Usually routine & short-term
  • Often delegated to junior management
17
Q

Examples of tactics for strategies?

A

Enter international market - choose locations in new market
External growth via takeover - relocated staff from takeover HQ
Rebrand the business - launch rebranding campaign

18
Q

Whoa re the key audience for a mission statement?

A
  • Employees
  • Customers
  • Investors
  • Society
19
Q

What makes a good mission statement?

A
  • A clear sense of business purpose
  • Excites, inspires, motivates guides
  • Easy to understand and remember
  • Differentiates business from competitors
20
Q

What is IKEAs mission statement?

A

“our vision is to create a better everyday life for the many people”

21
Q

What is SWOT analysis?

A

Helps a business assess its competitive strength and the nature of its external environment

22
Q

What does SWOT analysis stand for?

A

Strengths
Weaknesses
Opportunity
Threat

23
Q

What parts of SWOT analysis refer to the internal factors of a business?

A

Strengths & weaknesses

24
Q

What parts of SWOT analysis refer to the external factors of a business?

A

Opportunities & Threats

25
Q

Advantages of SWOT analysis?

A
  • Logical structure
  • Focuses on strategic issues
  • Encourages analysis of external environment
26
Q

Disadvantages of SWOT analysis?

A
  • Too often lacks focus
  • Independent?
  • Can quickly become out of date
27
Q

Indicators of strengths and weaknesses

A
  • Competitive advantage
  • Market share (%)
  • Profitability
  • efficiency
  • Brand recognition
28
Q

Indicators for opportunities & threats

A
  • How to take advantage of opportunities
  • How to protect against threats
  • Role of risk management & contingency planning