3550 Midterm Flashcards
What is the purpose of ergonomics?
Improve system performance
System = set of elements, the relationship between them and the boundary around them
3 main components of ergonomics
Task
User
Environment
all have bidirectional arrows
Bernardino Ramazzini
- Italian physician and philosopher
- 1700s
- Wrote “Treatise on the Diseases of Tradesman”
- Revealed a variety of common workers’ diseases that appeared to be caused by prolonged, irregular motions and postures during task performance
Wojciech Jastrzebowski
- Coined the term ergonomics in 1857
Frederick Taylor
- In the late 1800’s applied ergonomic principles to factories
- “Scientific Management”
- Emphasized that all jobs (no matter how small) were worthy of study/improvement and that management was responsible for ensuring this was done in order to maximize returns
- Broke down full tasks into a set of simpler tasks –> “division of labor”
- Wanted those tasks to be performed in the most efficient way possible –> “Time and motion studies”
- Employee safety and well-being was not a priority. Monetary return was the primary focus!
What is an example of a time/motion study?
Bethlehem Steel
* Found the sweet spot for all the variables and made that task as efficient as possible – allowing employees to move the most amount of material in a short period of time.
Disadvantages of Taylorism
- Led to the “de-skilling” of craftsman and created mundane, repetitive jobs
- Hierarchy in the workplace
- Workers do the work… managers do the thinking
- Dehumanization - led to push for unionization (50’s-70’s)
Advantages of Taylorism
- Most workers could learn multiple tasks – wasn’t the case when Taylor first started
- Fewer skilled labourers were required (skill shortages were mitigated)
- Precursor to mass-production of products, which made products cheaper to produce and subsequently, purchase
What is the big issue with Taylorism?
Psychological and social context of work was not considered
FPJ & FJP
FPJ = Fitting the person to the job
FJP = Fitting the job to the person
- Most of the time is spent fitting the job to the person (most standard approach)
Why is ergonomics important?
- Work-related musculoskeletal injuries and illnesses accounted for approximately 34% of the non-fatal injuries and illnesses involving days away from work in US private industry in 2017
- Overall direct employees’ compensation claim costs to US industry to be $55.4 billion in 2016 (not including indirect costs)
- Musculoskeletal injuries and illnesses also are among those which patients are most often prescribed opioids
Modern Ergonomics
Try to improve the performance of systems by improving human-machine/task
- design a better interface
- remove factors in task, environment or organization
What are the 3 ergonomic domains?
Physical
Cognitive
Organizational
Physical Ergonomics
Physical ergonomics is concerned with human anatomical, anthropometric, physiological, and biomechanical characteristics as they relate to physical activity.
o Working postures
o Materials handling
o Repetitive movements
o Work-related musculoskeletal disorders
o Workplace layout and design
o Safety and health
Cognitive domain
Cognitive ergonomics is concerned with mental processes, such as perception, memory, reasoning, and motor response, with regard to interactions among humans and other elements of a system.
o Mental workload
o Decision making
o Skilled performance
o Human–computer interaction
o Human reliability
o Stress
o Training
Organizational Domain
Organizational ergonomics is concerned with the optimization of sociotechnical systems, including their organizational structures, policies, and processes.
o Personnel resource management
o Task/System design (or redesign)
o Design of shift hours
o Team and cooperative work
o Participatory design
o Virtual organizations
o Production
o Quality management
Interdisciplinary Nature of Ergonomics
- Physiology
- Psychology
- Biomechanics
- Physics
- Anthropometry
- General engineering
Role of ergonomist
Investigates and analyzes the demands for ergonomics design to ensure appropriate interaction between work, product, and environment, and human needs, capabilities, and limitations
Approaches to Job Analysis
QUALITATIVE approaches are used to screen jobs. Those that are problematic are assessed with SEMI-QUANTITATIVE methods. QUANTITATIVE measures are used when more detailed info about level and interrelationships of risk are involved.
Qualitative Analysis (4)
Ratings of perceived exertion (RPE)
OSHA’s VDT Checklist
Body Discomfort Map
OSHA’s Basic Screening Tool
Semi-Quantitative (3)
This data is processed through simple decision rules to yield a classification or ranking of job demand risk
-RULA
- REBA
- WISHA Lifting Calculator
Quantitative (2)
NIOSH Equations
Snook/Cirello tables – aka mutual liberty tables
Strength and Cardiorespiratory numbers