3.4.2 Corporate culture Flashcards
define organisational culture
values, attitudes, beliefs + norms shared by people in the organisation
what are 2 positives to having a strong corporate culture
- clear direction
- positive relationships between employees
why is clear direction a positive of having a strong corporate culture
everyone working together towards common goal - staff more motivated + happy - lower labour turnover
why are positive relationships a positive of having a strong corporate culture
more effective communication - more productive
what are the 4 classifications of company cultures
-power
-role
-task
-person
define power as a classification of corporate culture
where a powerful individual/ small group are dominant + make all key decisions
where is power common
small businesses
who is the culture determined by in power company’s
a few individuals
what are 2 positives of power
- clarity
- increased speed of decision making
what are 2 negatives of power
- doesn’t develop employees to think + make decisions
- those making decisions may find volume of work too large
define role as a classification of corporate culture + what system is it linked to
implemented as business grows - linked to bureaucratic system - clear roles
what is a positive of role
clarity of roles
what is a negative of role
inflexible - difficult to respond to unexpected events
define task as a classification of corporate culture
employees associate with task or project. new groups formed regularly + cultural norms frequently change as new groups formed
what is a positive of task
empowering as individuals given control
what is a negative of task
coordination problems
define person as a classification of corporate culture
work independently - not strongly affiliated with specific group
what is a positive of person
specialisation - better quality outcomes
what is a negative of person
conflict - some employees thinking they are better than others
what 4 things influence how corporate culture is formed and changed - explain
ownership - og owners refusing to step back = anxious employees as always being watched
key staff - how are main roles promoted? - may bring in new culture
hours - expected to work through breaks?, paid breaks?
nature of business - fast moving/ creative? - efficient + detailed culture/ inspiring culture
what are 4 difficulties in changing established culture?
1) long process - training
2) subcultures - unwritten and difficult to change
3) employees may not want culture to change - resistance
4) can be inhibited by organisational structure e.g. want to be more innovative but you have tall structure
