3.4: Language Flashcards

1
Q

What does language encompass in the context of cultural differences?

A

Language includes both spoken and unspoken means of communication and is a defining characteristic of a culture.

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2
Q

How does language structure the way people perceive the world, as explained in the passage?

A

Language directs the attention of its speakers to certain features of the world.

For example, while English has one word for snow, the Inuit language has 24 words to describe different types of snow, reflecting its importance in their lives.

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3
Q

How does language influence culture, especially in countries with multiple languages?

A

In countries with multiple languages, different languages often correspond to different cultures.

For instance, Canada has both English-speaking and French-speaking cultures. Language differences can create cultural diversity and sometimes lead to separatist pressures.

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4
Q

Which languages are mentioned as the most widely spoken in the world for international business?

A

English is the most widely spoken language in the world for international business, followed by Spanish, Russian, and Arabic. English is increasingly becoming the primary language for global business communication.

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5
Q

Why is it important for international businesses to understand the local language?

A

Understanding the local language is crucial for international businesses.

It helps build rapport with local partners and customers, which is essential for successful business deals.

Improper translation can lead to significant blunders, affecting the reputation and success of a business.

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6
Q

What does unspoken language refer to, and why is it important in cross-cultural communication?

A

Unspoken language refers to nonverbal communication, which includes gestures and body language.

Understanding these cues is crucial in cross-cultural communication because misinterpretation can lead to communication failures.

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7
Q

Give an example of a nonverbal cue mentioned in the passage that is interpreted differently in different cultures.

A

The thumbs-up gesture is an example.

While it signifies “it’s all right” in most cultures, in Greece, it is considered obscene.

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8
Q

Explain the concept of personal space and how it varies between different cultures, as mentioned in the passage.

A

Personal space refers to the comfortable distance between individuals during communication.

In Canada, it is 1.5 to 2.5 meters (5 to 8 feet), whereas in Latin America, it is 1 to 1.5 meters (3 to 5 feet). Misunderstanding these differences can lead to discomfort and misunderstandings in cross-cultural interactions.

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9
Q

What is the potential consequence of not understanding the nonverbal cues of another culture, as mentioned in the passage?

A

Failure to understand nonverbal cues of another culture can lead to communication failure.

For instance, a gesture considered friendly in one culture might be perceived as offensive in another, leading to misunderstandings and a lack of rapport between individuals.

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10
Q

How does the misinterpretation of personal space lead to misunderstandings in cross-cultural business interactions, as described in the passage?

A

Different cultures have varying expectations for personal space. If individuals from cultures with different personal space norms interact, misunderstandings can occur.

For example, if a North American unconsciously backs away from a Latin American during a conversation due to discomfort with the close proximity, the Latin American might interpret this as aloofness, leading to a lack of rapport between them.

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11
Q

What role does education play in determining a country’s competitive advantage from an international business perspective?

A

Education serves as a determinant of national competitive advantage.

The availability of skilled and educated workers is crucial for a country’s economic success.

Skilled and educated human resources are vital for economic development and attracting international business investments.

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12
Q

According to Michael Porter, how did Japan’s education system contribute to the country’s postwar economic success?

A

Japan’s excellent education system, characterized by high standards, emphasis on math and science, and competitive primary and secondary education, provided a large pool of skilled and educated human resources.

This system was a crucial factor explaining Japan’s postwar economic success, as noted by Michael Porter.

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13
Q

What impact does the general education level of a country have on the types of products that might sell in that country?

A

The general education level of a country influences the market preferences.

For example, in a country where a large percentage of the population is illiterate, products relying on written descriptions may not be effective.

Instead, pictorial promotions are more suitable for reaching a population with limited literacy.

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14
Q

How does the quality of a country’s education system influence the outsourcing decisions of international businesses?

A

International businesses tend to outsource jobs requiring highly skilled labor to countries with strong education systems that produce trained professionals.

For example, the outsourcing of information technology jobs to India is influenced by the presence of a significant number of trained engineers, a result of the Indian education system.

Outsourcing decisions are often based on the availability of a skilled labor pool in a specific country.

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15
Q

In the context of education and international business, why is it important for businesses to consider the educational background of the target market population?

A

Considering the educational background of the target market population is crucial for tailoring products and promotional materials effectively.

Understanding the literacy levels and educational standards helps businesses create suitable marketing strategies, ensuring that products are accessible and promotional materials are comprehensible to the local population.

This understanding enhances the chances of market penetration and successful business operations.

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16
Q
A