3.4 influences on business decisions Flashcards
Company culture: Power
From the core of the business and spreads throughout the organisation
Benefits:
- Quick decision making
-Clear authority
Drawbacks:
- Can cause increased rates of employee dissatisfaction
- Pressure on employee output = increased stress
Company culture: Role
- Based around rules
- highly controlled
- Everyone knows their role + responsibilities in the organisation
- Tall structure
Benefits:
- Offers employee security
- Rewards
- Obtain skills
- Good employee performance
Drawbacks:
- Overly bureaucratic = slow decisions making
Company culture: Task
Individuals are allocated tasks to complete together
- Success depends of team dynamics
- Power amongst employees often shifts
Benefits:
- Organisation is more flexible & can react top the external environment
- Improves creativity amongst staff
- Sharing of skills + knowledge
Drawbacks:
- Harder to achieve economies of scale
- Hard to control organisation on a day-to-day
Company culture: Person
Where an individual believes they are the best solution and can offer something unique
Benefits:
- Organisation can employee less but obtain a high level of knowledge & skills = lower costs
- Quick Tod eat with sudden changes in the market
Drawbacks:
- Hard to among staff
- Hard to influence staff
- Staff have higher levels of control
Evidence based decisions
- Data analysis on relevant info
- Costly
- time consuming
- Systematic approach
- Use quantative decision making techniques
Subjective based decisions
- less structured
- Quick to acquire
- Based on past information/data
- Not always relevant to business
- Risky
- Best for smaller startups that don’t have historic data to base future predictions on
Strong culture
- Low staff turnover
- Low levels of absenteeism
- Strong communication across business
- Good manager & employee relations
- Mistakes are seen as learning opportunities
- Customer remains main focus for the employee
Weak Culture
- High rates of absenteeism
- Poor labour turnover
- Lack of productivity & motivation
- High staff turnover
- Employees feel pressured & blamed
Short-termism
- A business/managers prioritise immediate issues
- Focused on quick financial award
- lack of focus on R&D
- High dividend payments
Drawbacks:
- Ignore opportunities that may arise in the future
- Lack investment into business resources
E.g Training, advertising, marketing etc
long-termism
- A business sis focused on sustained growth
- Low levels of borrowing
- High levels of investment into R&D
- Incorporates aspects of corporate social responsibility & business ethics
- Increase market share
- High quality + sustained customer satisfaction