3.3.2 Flashcards
Market research
Collection and analysis of data and information to inform a business of its market and consumers needs
Primary market research
First hand, do it yourself eg surveys, focus groups
Explanatory, predictive and exploratory
Why things happen
What’s going to happen
New product or location
Advantages and disadvantages of primary market research
Advantages:
Can design questions tailored to own needs
Disadvantages:
Time consuming
Can be expensive
Secondary market research
Already been undertaken and collected for another purpose eg newspapers, internet, gov data
Advantages and disadvantages of secondary market research
Advantages:
Likely quick
Cheaper to access reeearch
Disadvantages:
Competition have access to same info
May be out of date or too broad or biased
What does market research depend on
How much is done
Selection of people
How well it’s used
Response of rivals
Qualitative data
Gathering on non statistical info that gives a company an in depth insight into the reasons for human behaviour
Qualitative data advantages
Focus on why and how
In depth data
Quantitative data
Gathering of statistical data to inform the company about people’s behaviour but does not identify the reasons eg sales figures
Quantative data advantages
Easier to gather
Quicker to gather
Faster to analyse
Examine larger samples
Easier to make decisions from
Quantative data disadvantages
Narrow and closed, doesn’t focus on why and how
Can’t understand in depth