3.3 Marketing Management Flashcards

1
Q

why is setting marketing objectives important?

A

sets a clear direction for marketing and what audience they want to target

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2
Q

examples of marketing objectives

A
  • market size
  • market and sales growth
  • market share
  • brand loyalty.
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3
Q

why is it important to collect primary and secondary research?

A

primary is going to be relevant to current business activities.
secondary is easier to collect and use.

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4
Q

examples of primary research

A
  • focus groups
  • business past records
  • surveys
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5
Q

examples of secondary research

A
  • competitors records or activities
  • gov publications
  • media
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6
Q

what is random sampling

A

where you collect a sample group from a large population with everyone having the equal chance of being picked.

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7
Q

what is stratified sampling

A

where researchers divide people into subgroups based on characteristics they share like race, gender.

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8
Q

what is quota sampling

A

splitting the population into groups and sampling a given number of people from each group. non probabilstic unlike random sampling

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9
Q

whats price elasticity of demand

A

The price elasticity of demand shows how much quantity demanded changes when price changes

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10
Q

whats income elasticity of demand

A

measures the relationship between the consumer’s income and the demand for a certain good

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11
Q

what is segmentation

A

the process of dividing a group of things into smaller, more distinct groups

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12
Q

examples of segmentation methods

A
  • demographic
  • geographic
  • income
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13
Q

what is niche marketing

A

the business of promoting and selling a product or service to a specialized segment of a market. like shampoo for curly haired people

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14
Q

what is mass marketing

A

promoting and selling a product or service to a mass market like toilet paper

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15
Q

what is market mapping

A

involves collecting information about competitors, such as revenue, growth rate and industry sectors, and then using that information to plot those companies on a graph or plot.

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16
Q

advantages and disadvantages of market mapping

A

+ visual representation, helps with finding the gap in the market
- limited context, generalised

17
Q

7ps of the marketing mix

A
  • product
  • place
  • price
  • promotion
  • people
  • process
  • physical evidence
18
Q

what are some factors that affect the marketing mix

A
  • customers needs and expectations
  • competitor actions
  • economic conditions
19
Q

what is the boston matrix

A

a tool that a business can use to analyse the performance of its product line

20
Q

name the features of the boston matrix

A
  • high market growth, low market share - q mark or problem child
  • low market growth, low market share - dog
  • high market growth, high market share - star
  • low market growth, high market share - cash cow
21
Q

what is the product life cycle

A

development
introduction
growth
maturity
decline
extension strategies

22
Q

what are extension strategies

A

ways that businesses extend the life cycle of their product as an effort to generate sales

23
Q

examples of extension strategies

A
  • update to a previously existing product
  • discounts
24
Q

what is price penetration

A

when a business tries to gain a high market share by introducing products at a low price initially and then raising it accordingly later

25
Q

what is price skimming

A

where a business prices high for their new product at first