3.1.3 Understanding that businesses operate within an external environment Flashcards

1
Q

State the components of the external environment:

A
  • Market conditions and competition
  • Incomes
  • Interest rates
  • Demographic factors (eg trend, behaviours of people)
  • Environmental issues
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1
Q

State the different areas of the external environment that affect a business

A
  • Natural disasters
  • Interest rates
  • Availability of materials
  • Recession
  • Price of materials
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2
Q

Explain how a business’s external environment affects the business itself

A
  • It can have a direct impact on their mission statement, aims, and objectives
  • It affects a firms costs and the demand for a product
  • Firms would increase the price in order to restore lost profit margins
  • Any factor that has the effect of increasing costs of a business could ultimately result in an increase in the price of a product set by the business
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3
Q

What are market conditions that affect costs and demand?

A
  • Political Factors
  • Labour supply
  • Incomes and Economic Factors
  • Seasonal Demand and Supply
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4
Q

How do political factors affect costs and demand?

A

1) If demand in the economy is too low, governments try to increase it. They cut taxes so people have more to spend, and increase their spending in the economy, for example by raising benefits. Central banks (e.g. the Bank of England) reduce interest rates to cut mortgage payments and increase disposable income.
2) Governments try to reduce demand if it’s too high. They raise taxes so people have less money to spend, and cut government spending. Central banks increase interest rates to raise the cost of borrowing, reduce disposable income and reduce demand.

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5
Q

How does labour supply affect costs and demand?

A

1) When unemployment rates are high, there’s a good supply of labour. Businesses can hire staff easily and won’t have to pay high wages, which means costs can be kept low. People in work will be extra productive to protect their job.
2) A low rate of unemployment could mean that there is a shortage of labour. The people available for employment might not have the skills needed for the role, so will need training. This can increase costs for a business

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6
Q

How does income and economic factors affect costs and demand?

A

1) The state of the economy affects demand and costs. In a recession, businesses need to reduce costs, e.g. with wage cuts or redundancies to decrease labour costs.
Lower incomes mean people have less money to spend on products, so demand decreases.
2) In an economic boom, wages rise and more people are employed. This may lead to greater costs, due to the increased wages. On the other hand, higher incomes mean that people have more money to spend, increasing demand for products. The increased demand leads to increased production costs in supplying more products.

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7
Q

Explain how seasonal demand and supply affects costs and demand

A

1) There are variations in demand and supply throughout the year. This is called seasonality.
2) Weather and holidays such as Christmas produce variations in demand. For example, Christmas creates high demand for toys. Hot weather creates demand for ice lollies, paddling pools and air conditioning units.
3) They can also cause variations in supply - for example, more strawberries are available in summer, which would reduce costs for a shop selling strawberries.
4) It’s impossible to avoid seasonality. Businesses must have strategies to deal with it. After Christmas, demand for retail goods drops, so shops cut prices (the January sales) to boost demand, and get rid of stock.
5) Food producers can cope with seasonality in supply by preserving food - e.g. by canning or freeze-drying.
This meets demand even when the food is not in season.

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8
Q

Explain how competition can affect costs and demand

A

When a competitor enters the market or launches a new product, the demand for a rival business’s product is likely to decrease as people will buy the competitor’s product. The rival business is likely to increase its marketing costs or spend more on improving or diversifying its products in response to the competition. Alternatively, the rival might try to cut its costs to keep the price of its product lower than the competitor’s to increase demand.

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9
Q

Explain how interest rates affect consumer spending

A

Interest rates affect consumer spending. High interest rates mean most consumers have less money to spend - people with existing borrowing (like mortgages) have to pay more money back in interest, so they have less disposable income (the money left over after essential payments like tax), and so market demand goes down.
People might also decide to save more to take advantage of the interest earned on their savings, reducing demand. Low interest rates mean consumers have more disposable income and there is less reward for saving, so demand goes up.

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10
Q

Explain what demographic change means to a business

A

1) The structure of a population changes over time in terms of age, sex and race - this is demographic change.
2) Demographic change is important to businesses because it has an impact on the demand for products.
Different demographics of consumers tend to buy different things, so businesses need to adapt the amount and type of products they are producing.
3) Demographic changes can mean that certain types of business are more in demand.
This might allow existing businesses to expand, or new businesses to be set up.

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11
Q

How can the UK respond to their ageing population?

A
  • The UK has an ageing population so businesses have started to target the growing elderly market in order to increase demand for their products. E.g. banks have started offering special rates on retirement accounts and software developers are making brain-training games directed at older people.
    The ageing population in the UK has also led to an increased demand for doctors and nurses, which has increased the costs of the NHS (through more treatments and more staff).
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12
Q

Explain how the ageing population and immigration affect supply of workers available

A

1) An ageing population means that a smaller percentage of the population are of working age - this may result in the supply of workers decreasing. Businesses might have to increase wages to attract workers, which will result in increased costs.
2) Immigration levels also impact the supply of workers. If lots of working aged people are migrating into the country, then the supply of workers will increase. This can drive wages down and decrease business costs.

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13
Q

How do businesses pollute the environment?

A

1) Businesses pollute the environment through production processes, through traffic pollution caused by transporting raw materials and finished goods, through dumping waste in waterways and seas, and through burying or burning waste. Packaging creates a large amount of landfill waste and many businesses use up resources in an unsustainable way.

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14
Q

How does environmental legislation affect business costs?

A

2) Government legislation forces businesses to deal with some environmental issues (e.g. levels of pollution).
Businesses may need to put in place controls and measures to make sure they are meeting pollution targets, which costs the business money. However, if they don’t put controls in place and fail to meet government targets, they will incur large fines.

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15
Q

Explain how businesses try to minimise the impact they have on the environment

A

For example, businesses can try to be more sustainable by replacing resources as they use them or using sustainable or recycled materials. A business can adapt its production process to make it cleaner, or use renewable energy sources. Product packaging is a major issue for retailers - suppliers can adapt the packaging of their products in order to make them more appealing to retailers. E.g. a supplier of tinned vegetables might start to package their products in cardboard boxes instead of metal tins. However, implementing these things often increases business costs.

16
Q

Explain how being environmentaly friendly gives a business an advantage

A

Being environmentally friendly can give a company an advantage over competitors and increase demand.
E.g. Innocent® Drinks strive to be as sustainable as possible, which is great for their public image. Also, environmental measures can save a business money in the long term. Organisations have been set up (e.g. Carbon Trust) that aim to help businesses increase their competitiveness through the changes they make.

17
Q

How can businesses use tech to find out about their customers?

A

1) Companies aim to increase demand for their products by using technology to improve their marketing.
2) Many companies now use technology to gather information about the lifestyles of their customers and the products that they buy or are likely to buy
3) Social networking websites are another way that businesses can use technology to find out more about customer likes and dislikes. People who use these sites often list information about themselves, including the type of music they like, where they go on holiday, what car they drive etc.

18
Q

How does new tech improve production?

A

New technology can also improve production efficiency, which can reduce business costs in the long-term

19
Q

How does new tech also have disadvantages as well?

A

However, new technology is expensive to set up in the first place. It can also take the jobs of workers, leading to redundancies - this is an ethical issue that could impact negatively on the reputation of the company, which may affect demand.

20
Q

How have some businesses implemented fair trade policies?

A

This means that the business pays higher and fairer prices for products (especially those from less-developed countries) with the aim of improving the living standards of their supplier’s employees. Obviously this will increase the costs of the business, however it also gives them a unique selling point (e.g. The Body Shop® products, The Co-operative’s Fairtrade chocolate etc.), which can increase demand, allowing them to still be profitable.

21
Q

How do consumers care about how a company treats its workers?

A

Consumers also care about how a company treats its workers - . if a company is seen to treat its workers poorly, demand can drop. For example, companies used to utilise sweatshops to manufacture cheap products, however many have stopped following pressure (e.g. boycotting) from customers.

22
Q

How do consumers treat companies that are ethical?

A

A company that is seen to be ethical will have a great reputation with customers, so demand for the products can be high even if they’re more expensive than rival products. E.g. the shoe company TOMS® gives a lot to community projects around the world, so customers don’t mind paying extra for the shoes.