3.1.3 How individuals use a range of observational techniques to inform situational awareness

Question 1

Define:

Situational awareness

Answer 1

Knowing what is going on around you

Question 2

State:

The 3 levels of situational awareness

Answer 2

Level 1 - hear, see, become aware using observational techniques
Level 2 - Understanding what you have become aware of
Level 3 - Using what you have understood to inform future actions

Question 3

State:

“Being able to establish a person’s normal behaviour in the working environment to be aware of when they are out of character”

Observational Techniques

Answer 3

Observing Normal Behaviour

Question 4

Explain:

Awareness of co-workers

Observational Techniques

Answer 4

Be aware of your co-workers and be able to notice if something appears wrong - stressed, ill etc. and be able to offer help if needed

Question 5

Explain:

Recognising change or abnormal behaviour

Observational Techniques

Answer 5

Being aware of normal behaviour allows you to be immediately aware if there is a change and future actions are determined by what you believe to be the cause