3.1.2. MMPL Comm 1

Question 1

4 Cs of leadership

Answer 1

Character
Competencies
Context
Communication

Question 2

PITO

Answer 2

Personal
Interpersonal
Team
Organization

Question 3

What is the P for PITO?

Answer 3

Personal: focus on self-awareness, development of competencies, foundations of communication skills

Question 4

What is the I for PITO?

Answer 4

Interpersonal: increased self-awareness, including how others perceive you, and further development of competencies and communication skills

ability to interact with those around you

Question 5

What is the T for PITO?

Answer 5

Team: small group leadership with emphasis on horizontal leadership and situational awareness

Question 6

What is the O for PITO?

Answer 6

Organization: large group leadership, policy, training, plans (including how to train other/future leaders)

Question 7

What is communication defined as?

Answer 7

Sending and receiving, verbally and nonverbally

Question 8

Who “didn’t write anything down” and why?

Answer 8

Socrates–didn’t write anything down b/c believed writing was a dangerous crutch

Question 9

What did Plato believe?

Answer 9

The opposite of Socrates, i.e., believed in recording things

Question 10

Religions in order from oldest to most modern

Answer 10

Buddhism, hinduism, judaism/christianity, islam

Question 11

What are “cultural views?”

Answer 11

Opinions on age, gender, and race

Question 12

Why has communication, everything from cave carvings to the printing press, been so feared?

Answer 12

initially these communications believed to be a hindrance because offered information to all classes, not just the wealthy

Question 13

What happened to Galileo in regards to communication?

Answer 13

Galileo: imprisoned b/c wrote science in common language, i.e. Italian because believed all information should be shared with everyone

Question 14

What did Ben Franklin contribute to communication and why did he do it?

Answer 14

Ben Franklin with newspapers and flyers: believed a democracy could only survive with information

Question 15

What hypothesis did Nicholas Carr develop based on communication?

Answer 15

Nicholas Carr argues that there is always a negative reaction, people in power felt threatened with advancement in communication, modern communication would ruin the masses.

Question 16

What are the 7 principles of communication?

Answer 16

1. primacy
2. recency
3. repetition
4. point/counterpoint
5. percieved credibility
6. perceived self-interest
7. sleeper effect

Question 17

What is the principle of communication: primacy?

Answer 17

primacy: remember the first

Question 18

What is the principle of communication: recency?

Answer 18

recency: remember the most recent

Question 19

What is the principle of communication: perceived credibility?

Answer 19

perceived credibility: is the information true? Do you trust the source?

Question 20

What is the principle of communication: perceived self-interest?

Answer 20

perceived self-interest: if argument is perceived to be in your self-interest, less powerful

Question 21

What is the sleeper effect?

Answer 21

“sleeper” effect: people remember information and forget the source (politicians)

Question 22

What are the 7 elements, or rudiments, of effective communication?

Answer 22

1. planning
2. purpose of communication
3. know audience
4. timing
5. style
6. techniques to use, both verbal and nonverbal
7. know your communicatingself

Question 23

What are some good techniques to use for effective communication?

Answer 23

volume (altering your volume depending on the reaction you are eliciting), silence, tone phrasing, pitch, tempo, rhythm

Question 24

What are some things to avoid in order to have effective communication?

Answer 24

avoid verbal tics, accents/dialects, contextual differences