3.1.2. MMPL Comm 1 Flashcards
4 Cs of leadership
Character
Competencies
Context
Communication
PITO
Personal
Interpersonal
Team
Organization
What is the P for PITO?
Personal: focus on self-awareness, development of competencies, foundations of communication skills
What is the I for PITO?
Interpersonal: increased self-awareness, including how others perceive you, and further development of competencies and communication skills
ability to interact with those around you
What is the T for PITO?
Team: small group leadership with emphasis on horizontal leadership and situational awareness
What is the O for PITO?
Organization: large group leadership, policy, training, plans (including how to train other/future leaders)
What is communication defined as?
Sending and receiving, verbally and nonverbally
Who “didn’t write anything down” and why?
Socrates–didn’t write anything down b/c believed writing was a dangerous crutch
What did Plato believe?
The opposite of Socrates, i.e., believed in recording things
Religions in order from oldest to most modern
Buddhism, hinduism, judaism/christianity, islam
What are “cultural views?”
Opinions on age, gender, and race
Why has communication, everything from cave carvings to the printing press, been so feared?
initially these communications believed to be a hindrance because offered information to all classes, not just the wealthy
What happened to Galileo in regards to communication?
Galileo: imprisoned b/c wrote science in common language, i.e. Italian because believed all information should be shared with everyone
What did Ben Franklin contribute to communication and why did he do it?
Ben Franklin with newspapers and flyers: believed a democracy could only survive with information
What hypothesis did Nicholas Carr develop based on communication?
Nicholas Carr argues that there is always a negative reaction, people in power felt threatened with advancement in communication, modern communication would ruin the masses.
What are the 7 principles of communication?
- primacy
- recency
- repetition
- point/counterpoint
- percieved credibility
- perceived self-interest
- sleeper effect
What is the principle of communication: primacy?
primacy: remember the first
What is the principle of communication: recency?
recency: remember the most recent
What is the principle of communication: perceived credibility?
perceived credibility: is the information true? Do you trust the source?
What is the principle of communication: perceived self-interest?
perceived self-interest: if argument is perceived to be in your self-interest, less powerful
What is the sleeper effect?
“sleeper” effect: people remember information and forget the source (politicians)
What are the 7 elements, or rudiments, of effective communication?
- planning
- purpose of communication
- know audience
- timing
- style
- techniques to use, both verbal and nonverbal
- know your communicatingself
What are some good techniques to use for effective communication?
volume (altering your volume depending on the reaction you are eliciting), silence, tone phrasing, pitch, tempo, rhythm
What are some things to avoid in order to have effective communication?
avoid verbal tics, accents/dialects, contextual differences