3.10.2 Flashcards

1
Q

What is the culture of an organization?

A

The culture of an organization refers to the values, attitudes, and beliefs of its employees, determining how they prioritize, react in various situations, and respond to change.

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2
Q

What are the four types of organizational culture outlined by Handy?

A
  1. Power culture
  2. Role culture
  3. Task culture
  4. Person culture
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3
Q

What is “power culture”?

A

Power culture is a centralized culture where key decision-makers hold the power, commonly seen in small businesses where the founder dominates. It may face challenges as the business grows.

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4
Q

What is “role culture”?

A

Role culture is a formalized culture with clear rules and procedures, where individuals know their roles within the organization. It is suitable for medium to large businesses but may lead to a “silo” mentality.

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5
Q

What defines “task culture”?

A

Task culture is a focus on specific tasks and projects, with individuals brought in to work on tasks as needed, encouraging collaboration across functions. It is common in organizations like design and advertising agencies.

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6
Q

What characterizes “person culture”?

A

Person culture provides individuals with considerable freedom to act independently, typically found in organizations like legal or medical practices, where individuals have specialist expertise.

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7
Q

Why is organizational culture important?

A

Organizational culture affects how employees prioritize tasks, react to situations, and adapt to change. It impacts business performance and can determine success in planning, managing, rewarding, and innovating.

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8
Q

What did Hofstede’s study identify about national cultures?

A

Hofstede’s study identified differences in national culture, outlining dimensions like Individualism vs. Collectivism, Power Distance Index, Uncertainty Avoidance Index, Masculinity, and Long-Term Orientation.

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9
Q

What does “individualism vs. collectivism” (IDV) in Hofstede’s study refer to?

A

It refers to the extent to which individuals believe they should look after themselves rather than work as part of a team.

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10
Q

What does “power distance index” (PDI) measure?

A

Power Distance Index measures the extent to which a society accepts that power is distributed unequally. A low PDI favors decentralized organizations, while a high PDI typically leads to hierarchical structures.

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11
Q

What is the “uncertainty avoidance index” (UAI)?

A

UAI measures the extent to which employees feel threatened by ambiguity and prefer rules, structure, and defined career paths to feel secure.

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12
Q

What does “masculinity” (MAS) in Hofstede’s study focus on?

A

Masculinity refers to the dominant values in an organization, focusing either on assertiveness and financial success (masculine values) or concern for relationships and quality of life (feminine values).

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13
Q

How does Hofstede’s “long-term orientation” (LTO) impact organizations?

A

LTO refers to how long-term employees are in their thinking, affecting their approach to planning, investments, and adapting to changing conditions.

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14
Q

What are the common influences on organizational culture?

A
  1. The history of the business
  2. Present leadership
  3. Society in general
  4. Experience and performance of the business
  5. Ownership
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15
Q

What are common reasons for changing organizational culture?

A

Reasons for change can include new leadership, changes in societal values, performance improvements, market changes, political or legal shifts, acquisition, or economic conditions.

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16
Q

What problems might arise when trying to change organizational culture?

A

Problems may include resistance from workers and managers, the need for time and investment in technology and training, external environmental factors, and deeply held values within the organization.

17
Q

How can a change in organizational culture be difficult?

A

Changing culture can be challenging if the organization has a large workforce across many locations, especially when the values being challenged are deeply ingrained.