3.1- mission statements, aims and objectives Flashcards

1
Q

What is added value?

A

The difference between the cost of the inputs and the value of the outputs

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2
Q

What are the four main reasons as to why a business exists ?

A

They create employment

They create new products

Can Enhance a countries reputation

They create wealth

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3
Q

Give examples of input ?

A
People 
Finance 
Capital requirement
Land and natural resources 
Materials and components
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4
Q

Give examples of outputs

A

Goods

Services

Waste products

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5
Q

What are ways in which firms seek to add value?

A

They reduce costs

They innovate

They use marketing

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6
Q

What sectors is the economy split into?

A

Primary

Secondary

Tertiary

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7
Q

What is the primary sector? Give examples

A

This is the extraction of raw materials

E.g coal mining, fishing and farming

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8
Q

What is the secondary sector? Give examples

A

This is the manufacturing of the product

E.g Ford cars, mars bars and dyson vacuums

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9
Q

What is the tertiary sector? Give examples

A

This is a service being provided

E.g retailing, hairdressing, financial advice and banking

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10
Q

What is a mission statement?

A

Qualitative statement of the organisations aims. It uses language intended to motivate within the firm and to convince theses outside of the company’s sincerity and commitment

Ensures everyone knows what they should be trying to do

Helps when a business if faced with a decision

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11
Q

Which firms need mission statements?

A

LARGE ORGANISATIONS-> co ordinating the actions of a wide number of diverse individuals is more difficult when the organisation is large. Set of clear principles is helpful

MULTINATION-> greater the geographical spread of the organisation, the greater the need there is for strong cultural values to be laid down

TIMES OF CHANGE-> when two different organisations merge, there may be a danger if cultural clash. New mission statement is helpful in situations

FIRMS UNDER PRESSURE-> the ones that are suffering in the market may also need a new decision , which can be expressed In a mission statement

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12
Q

What are the benefits of the mission statement?

A

Everyone knows what they should be trying to do

Helps culture of the organisation

Makes decision making easier. They can compare the options with the mission statement

Motivation may be improved. The statement will give the workers a sense of belonging and directions

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13
Q

Criticism of a mission statement ?

A

They can be too long

They can be full of jargon

Can be viewed as a PR exercise - manager may say they want to do something but do the total opposite

Will on,t have value if the behaviour of everyone within the firm supports it

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14
Q

What is a aim?

A

Long-term plan of business which its corporate objectives are devised

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15
Q

Who are corporate aims set by? Why are they set?

A

Senior employees within the business and are intended to provide guidance for setting other objectives and also to guide and assist junior managers in their decision making

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16
Q

What are the six business objectives?

A

Survival

Profits and profit maximisation

Growth

Diversification

Social and ethical objectives

Cash flow

17
Q

Explain profit and profit maximisation as a business objective

A

Profits are maximised when the difference between sales revenue and total cost is at its greatest

18
Q

Explain growth as a business objective

A

They pursue growth because their managers believe that the organisation will not survive otherwise

If a firm grows it will be able to exploit its market position and earn higher profits

Benefits shareholders in the long term by providing greater dividends as well as offering better salaries and more job security to the employees and managers of the business

19
Q

Explain survival as a business objective

A

Objective is to continue to trader over a defined period of time, rather than to submit to some form of commercial pressure and be forced to cease trading.

20
Q

What are the times in which survival is a key objective ?

A

Period of recession or intense competition

Times of crisis - hostile takeover bid

21
Q

What is cash flow?

A

Flow of cash into and out of the business

22
Q

Explain cash flow as a business objective

A

When a firm experiences cash flow problems it is forced to close as it cannot pay its bills

Ones with long cash flows need to be careful about their cash flow position

23
Q

What is a cash cycle ?

A

The time that elapses between the outflow of cash to pay for the resources needed to produce a product and the receipt of cash following the sale of the product

24
Q

What are social objectives ?

A

The area in which a business operates

25
Q

What is an ethical objective ?

A

Doing what is morally right

26
Q

What is diversification ?

A

When a firm produces an increased range of unrelated goods and services

27
Q

What does diversification help a firm do ?

A

Helps to spread risk because they aren’t reliant on one product or market

28
Q

Why do businesses set objectives ?

A

Everyone will be working towards the same goal

They can be motivating for employees. Lead to pay rises or promotion.

Can be used to review the success of a businesses plan. If objectives are not met they can take action