3.1 Business objectives and strategy Flashcards
List the hierarchy of objectives from top to bottom
Aims
Mission statement
Corporate objectives
Functional objectives
What is an aim?
What the business is looking to achieve in the long term
What is a mission statement?
An expression of a businesses overall aim as well as its core values and context
What is a corporate objective?
The specific performance goals set by senior management for the business to achieve over time
What is a functional objective
The day to day goals of departments within the business, often derived from corporate objectives
What does the acronym SMART stand for
Corporate goals should be…
Specific
Measurable
Agreed
Realistic
Time-bound
Why do functional objectives need to be carefully aligned across departments
So that all parts of the business are working towards the same shared goal
What is competitive advantage
Anything that gives a company an edge over its competitors
What is Ansoffs matrix?
A tool for businesses with a growth objective
What is Ansoffs matrix used for?
To identify an appropriate corporate strategy and identify the level of risk associated with the chosen strategy
What are the axis of Ansoffs matrix?
Horizontal- Market (existing and new)
Vertical- The product (new and existing)
What are the 4 strategies to achieve growth in Ansoffs matrix?
Market penetration (existing product in an existing market)
Market development (existing product in a new market)
Product development (New product in existing market)
Diversification (New product in new market)
What is the least risky strategy to achieve growth (according to Ansoffs matrix)
Market penetration
What is the most risky strategy to achieve growth (according to Ansoffs matrix)
Diversification
What is market penetration
Selling more (existing) products to existing customers by encouraging more regular use of the product, increased usage of the product and brand loyalty of customers
What is brand loyalty
Where consumers continue to buy the same brand of goods rather than competing brands
What is market development
Finding and exploiting new market opportunities for existing products.
This can be done by entering new markets abroad or repositioning the product and selling to different customers
What is product development
Selling new or improved products to existing customers
This can be done by developing new versions or upgrades and redesigning packaging