3.0 Hardware Flashcards

1
Q

The importance of cable
* Fundamental to network communication
– Incredibly important f___
* Usually only get one good opportunity at
building your cabling infrastructure - Make it good!
* The vast majority of wireless communication uses cables
– It has to plug in somewhere

A

– Incredibly important foundation
*
– It has to plug in somewhere

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2
Q

Twisted pair copper cabling
* Balanced pair operation
– Two wires with ____ and opposite signals
– Transmit+, T____ - / Receive+, T___ -
* The twist is the secret!
– Keeps a single wire constantly ___
away from the interference
– The opposite signals are ___ on the other end
* Pairs in the same cable have different twist rates

A

– Two wires with equal and opposite signals
– Transmit+, Transmit- / Receive+, Receive-
*
– Keeps a single wire constantly moving
away from the interference
– The opposite signals are compared on the other end

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3
Q
A
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4
Q

Coaxial cables
* Two or more forms share a common axis
* RG-6 used in television/digital cable
– And ___ -speed Internet over cable

A

– And high-speed Internet over cable

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5
Q

Plenum-rated cable
* Traditional cable jacket - Polyvinyl chloride (PVC)
* Fire-rated cable jacket
– Fluorinated ethylene polymer (FEP) or
low-smoke polyvinyl chloride (PVC)
* Plenum-rated cable may not be as flexible
– May not have the same ___ radius
* Worst-case planning
– Important c___ for any structure

A

– Fluorinated ethylene polymer (FEP) or
low-smoke polyvinyl chloride (PVC)
*
– May not have the same bend radius
*
– Important concerns for any structure

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6
Q

Unshielded and shielded cable
* UTP (Unshielded Twisted Pair)
– No ___ shielding
– The most common twisted pair c____
* STP (Shielded Twisted Pair)
– Additional shielding protects against i____
– Shield each pair and/or the o___ cable
– Requires the cable to be grounded
* Abbreviations
– U = Unshielded
– S = b___ shielding
– F = f__ shielding
* (Overall cable) / (individual pairs)TP
– Braided shielding around the entire cable and
foil around the pairs is S/_TP
– Foil around the cable and no shielding around
the pairs is F/_TP

A

– No additional shielding
– The most common twisted pair cabling
*
– Additional shielding protects against interference
– Shield each pair and/or the overall cable
– Requires the cable to be grounded
*
– U = Unshielded
– S = Braided shielding
– F = Foil shielding
*
– Braided shielding around the entire cable and
foil around the pairs is S/FTP
– Foil around the cable and no shielding around
the pairs is F/UTP

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7
Q

Direct burial STP
* Overhead cable isn’t always a good option
– Put the cable in the ___
* Provides protection from the elements
– Designed to be w___
– Often filled with ___ to repel water
– Conduit may not be ___
* Shielded twisted pair
– Provides grounding, adds s___
– Protects against signal ___

A

-
*
– Designed to be waterproof
– Often filled with gel to repel water
– Conduit may not be needed
*
– Provides grounding, adds strength
– Protects against signal interference

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8
Q
A
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9
Q

Optical fiber communication
* Transmission by light
– The v___ spectrum
* No RF s___
– Very difficult to monitor or tap
* Signal slow to degrade
– Transmission over ___ distances
* Immune to radio interference - There’s no RF

A

– The visible spectrum
*
– Very difficult to monitor or tap
*
– Transmission over long distances

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10
Q

Multimode fiber
* Short-range communication
– Up to ___ km
* Relatively inexpensive light source
– i.e., L__

A

– Up to 2 km
*
– i.e., LED

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11
Q

Single-mode fiber
* Long-range communication
– Up to 1___ km without processing
* Expensive light source
– Commonly uses l__

A

– Up to 100 km without processing
*
– Commonly uses lasers

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12
Q
A
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13
Q

Structured cabling standards
* International ISO/IEC 11801 cabling standards
– Defines c___ of networking standards
* Telecommunications Industry Association (TIA)
– s___ , market analysis, trade shows,
government affairs, etc.
– ANSI/TIA-568: Commercial Building
Telecommunications Cabling Standard
– http://www.tiaonline.org
* Commonly referenced for pin and pair assignments of
eight-conductor 100-ohm balanced twisted pair cabling
– T568_ and T568_

A

– Defines classes of networking standards
*
– Standards, market analysis, trade shows,
government affairs, etc.
– ANSI/TIA-568: Commercial Building
Telecommunications Cabling Standard

*
– T568A and T568B

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14
Q

T568A and T568B termination
* Pin assignments from T568-B standard
– Eight conductor 1___ -ohm balanced twisted-pair cabling
* T568A and T568B are different pin assignments for
8P8C connectors
– Assigns the T568_ pin-out to horizontal cabling
* Many organizations traditionally use 568B
– Difficult to change in mid-___
* You can’t terminate one side of the cable with
568A and the other with 568B
– This has never been the definition of a
Gigabit Ethernet c____cable

A

– Eight conductor 100-ohm balanced twisted-pair cabling
*
– Assigns the T568A pin-out to horizontal cabling
*
– Difficult to change in mid-stream

*
– This has never been the definition of a
Gigabit Ethernet crossover cable

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15
Q
A
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16
Q

USB (Universal Serial Bus)
* Simplify connections - Printers, storage devices,
keyboard, mouse
* USB 1.1
– Low speed: 1._ megabits per second, 3 meters
– Full speed: 1_ megabits per second, 5 meters
* USB 2.0 - 480 megabits per second, 5 meters
* USB 3.0 - SuperSpeed
– _ gigabits per second, ~3 meters
– Standard does not specify a cable ___

A

– Low speed: 1.5 megabits per second, 3 meters
– Full speed: 12 megabits per second, 5 meters
*
– 5 gigabits per second, ~3 meters
– Standard does not specify a cable length

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17
Q
A
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18
Q
A
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19
Q

USB versions and naming
* There’s a lot to keep track of
– The names keep ___
* The standard doesn’t change
– Just the ___

A

– The names keep changing
*
– Just the names

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20
Q

USB 3.1
* Released July 2013
– Doubled the throughput over USB ___.0
* USB 3.0 is USB 3.1 Gen 1
– SuperSpeed USB - ___ Gbit/sec
* USB 3.1 is USB 3.1 Gen 2 - SuperSpeed+
– Twice the rate of USB 3./USB 3. Gen 1

A

– Doubled the throughput over USB 3.0
*
– SuperSpeed USB - 5 Gbit/sec
*
– Twice the rate of USB 3.0/USB 3.1 Gen 1

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21
Q

USB 3.2
* USB 3.2
– Released September 2017
– Bandwidth can ___with USB-C cables
– Uses an extra “__” of communication
associated with the flip-flop wires in USB-C
* USB 3.0 -> 3.1 Gen 1 -> USB 3.2 Gen 1
– SuperSpeed USB _ Gbps (single lane)
* USB 3.1 -> 3.1 Gen 2 -> USB 3.2 Gen 2
– SuperSpeed USB 1_ Gbps (single lane

A

– Released September 2017
– Bandwidth can double with USB-C cables
– Uses an extra “lane” of communication
*
– SuperSpeed USB 5 Gbps (single lane)
*
– SuperSpeed USB 10 Gbps (single lane

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22
Q

Thunderbolt
* High-speed serial connector
– Data and ___ on the same cable
– Based on ___ DisplayPort (MDP) standard
* Thunderbolt v1
– ___ channels
– 1_ Gbit/s per channel, 2_ Gbit/s total throughput
– Mini D___ connector
* Thunderbolt v2
– 2__ Gbit/s aggregated channels
– Mini D__ connector
* Thunderbolt v3
– 4_ Gbit/s aggregated throughput
- USB-__ connector
* Maximum 3 meters (copper)
– 6_ meters (optical)
– Daisy-chain up to _ devices

A

– Data and power on the same cable
– Based on Mini DisplayPort (MDP) standard
*
– Two channels
– 10 Gbit/s per channel, 20 Gbit/s total throughput
– Mini DisplayPort connector
*
– 20 Gbit/s aggregated channels
– Mini DisplayPort connector
*
– 40 Gbit/s aggregated throughput
- USB-C connector
*
– 60 meters (optical)
– Daisy-chain up to 6 devices

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23
Q

Serial console cables
* D-subminiature or D-sub
– The letter refers to the c____ size
* Commonly used for RS-232
– Recommended S___ 232
– An industry standard since 1969
* Serial communications standard
– Built for ____ communication
– Used for modems, printers, mice, networking
* Now used as a configuration port

A

– The letter refers to the connector size
*
– Recommended Standard 232
– An industry standard since 1969
*
– Built for modem communication
– Used for modems, printers, mice, networking

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24
Q
A
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25
VGA (Video Graphics Array) * DB-15 connector – More accurately called D_-15 * Blue color – PC System Design Guide * Analog signal – No d___ – Image degrades after _ to 10 meters
– More accurately called DE-15 * – PC System Design Guide * – No digital – Image degrades after 5 to 10 meters
26
HDMI (High-Definition Multimedia Interface) * Video and audio stream – All digital, no a__ – ~ 2_ meter distance before losing too much signal * 19-pin (Type A) connector – P___ connector
– All digital, no analog – ~ 20 meter distance before losing too much signal * – Proprietary connector
27
DisplayPort * Digital information sent in packetized form – Like E___ and PCI Express – Carries both a__ and v___ * Compatible with HDMI and DVI – Passive a___ – DisplayPort -> H__ – DisplayPort -> D___
– Like Ethernet and PCI Express – Carries both audio and video * – Passive adapter – DisplayPort -> HDMI – DisplayPort -> DVI
28
DVI (Digital Visual Interface) * Single and dual link – Single link; 3.___ Gbps (HDTV at 60 fps) – Dual link; 7.__ Gbps (HDTV at 85 fps) – No a___ support * DVI-A – A___ signals * DVI-D – D___ signals * DVI-I – I__ – D__ and a___ in the same connector
– Single link; 3.7 Gbps (HDTV at 60 fps) – Dual link; 7.4 Gbps (HDTV at 85 fps) – No audio support * – Analog signals * – Digital signals * – Integrated – Digital and analog in the same connector
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SATA (Serial AT Attachment) * SATA Revision 1.0 - SATA 1.5 Gbit/s, 1 meter * SATA Revision 2.0 - SATA 3.0 Gbit/s, 1 meter * SATA Revision 3.0 - SATA 6.0 Gbit/s, 1 meter * SATA Revision 3.2 - SATA 16 Gbit/s, 1 meter * eSATA (external SATA) – Matches the SATA version - ___ meters
– Matches the SATA version - 2 meters
32
SATA * One power cable and data cable per device – One-to-__
– One-to-one
33
eSATA cable * External device connections – Uses the ___ standard * Similar in size to SATA – Connectors are physically different
– Uses the SATA standard * – Connectors are physically different
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35
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The SCSI standard * Small Computer Systems Interface – Not really “___” any longer * Originally designed to string many peripherals together onto a single cable/controller – Up to 1__ devices in a SCSI “chain” * Many different formats – F__SCSI, U___SCSI, Ultra Wide SCSI, Ultra2 SCSI, – Ultra3 SCSI, Ultra-320 SCSI, Ultra-640 SCSI, – iSCSI (SCSI over ___) * Parallel and serial options
– Not really “small” any longer * – Up to 16 devices in a SCSI “chain” * – Fast SCSI, Ultra SCSI, Ultra Wide SCSI, Ultra2 SCSI, – Ultra3 SCSI, Ultra-320 SCSI, Ultra-640 SCSI, – iSCSI (SCSI over IP)
38
SCSI advantages * Not just for hard drives – Scanners, tape drives, CD-ROM drives * Many devices on a single bus – ___ on narrow bus, 16 on wide bus * Very intelligent interface functionality – Much of the difficult configuration work is done between the S____ devices * Industry longevity – Well supported in the e___ – A standard drive for v___ systems
– Scanners, tape drives, CD-ROM drives * – 8 on narrow bus, 16 on wide bus * – Much of the difficult configuration work is done between the SCSI devices * – Well supported in the enterprise – A standard drive for virtual systems
39
SCSI ID and logical unit (LUN) * Every SCSI device on a single bus is assigned a separate ID number – SCSI ID 0 (SCSI c___), ID 2 (__drive), ID 3 (CD-__) * Logical units (LUNs) are defined within each SCSI ID – Separate drives in a ___array or ___machine * The signal at the “end” of a physical SCSI bus is terminated – Can be i___ to the device or a s__termination device * Serial attached SCSI (SAS) devices have no jumpers, terminators, or settings.
– SCSI ID 0 (SCSI controller), ID 2 (hard drive), ID 3 (CD-ROM) * – Separate drives in a storage array or virtual machine * – Can be internal to the device or a separate termination device
40
Serial attached SCSI * Move from parallel to serial – Increased throughput – Similar to the move from P__ to S___ * Point-to-point connection – No more ___ chains * No termination required – The bus has ___ devices on it * The control and management of SCSI – The speed of a serial ___
– Increased throughput – Similar to the move from PATA to SATA * – No more daisy chains * – The bus has two devices on it * – The speed of a serial connection
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44
45
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The PATA Standard * Parallel AT Attachment – Remember the PC/AT? * An evolutionary process *Circa 1999 * Originally called Integrated Drive Electronics (IDE) – A Western Digital invention – 2nd generation called EIDE (E___ IDE) * The evolution – Promised ___ speeds – From 1_ MB/s through 13_ MB/s – Additional devices * Now called Parallel ATA (PATA)
– A Western Digital invention – 2nd generation called EIDE (Enhanced IDE) * – Promised faster speeds – From 16 MB/s through 133 MB/s – Additional devices
47
What?
PATA data cable
48
What?
SATA data cable
49
What?
Motherboard PATA connector
50
Adapters and converters * The best laid plans… – Need an a___ * Convert between different connectors – Electrically c___ * Convert from one format to another – You need E____ but you only have USB * A good temporary fix – Or a good p__one
– Need an adapter * – Electrically compatible * – You need Ethernet but you only have USB * – Or a good permanent one
51
DVI to HDMI * DVI-D and HDMI are electrically compatible – HDMI is backward-compatible with DVI-_ – No signal ___required – No loss of video ___
– HDMI is backward-compatible with DVI-D – No signal conversion required – No loss of video quality
52
DVI to VGA * DVI-A includes analog signals – Backward compatible with V__ – Only 6___ x 4__is officially supported * May only need an adapter - Analog to analog * VGA to DVI digital will need a converter – Check your interface s___
– Backward compatible with VGA – Only 640 x 480 is officially supported * – Check your interface specifications
53
USB to Ethernet * Some laptops don’t have an Ethernet connection
54
USB-C to USB-A * Merge the new with the old- Use your older peripherals
55
USB hub – Connect many d___ - High speed USB c___
- Connect many devices - High speed USB connectivity
56
What are these? A. B. C.
A. DVI-A B.VGA C.USB to ethernet adapter
57
RJ11 connector * 6 position, 2 conductor (6P2C) – Some cables will wire additional c___ – Telephone or D___ connection
– Some cables will wire additional conductors – Telephone or DSL connection
58
RJ45 connector * Registered Jack type 45 * 8 position, 8 conductor (8P8C) – M___ connector - E___
-Modular connector -Ethernet
59
F-connector * Cable television – Cable m___ – DOCSIS (Data ___) * RG-6 cable - Threaded connector
– Cable modem – DOCSIS (Data Over Cable Service Interface Specification)
60
Punchdown block * Wire-to-wire patch panel – No ___ interface required * Wires are “punched” into the block – Connecting block is on ___ * Additional wires punched into connecting block – Patch the top to the __
– No intermediate interface required * – Connecting block is on top * – Patch the top to the bottom
61
What is this?
110 block
62
What connectors? A. B. C. D. E. F. G. H. (Choices: RJ45, RJ11,BNC connector , DB-9 / RS-232 Connector, ,F-connector, Power supply connectors,eSATA and SATA connectors, ,Molex connector)
63
USB-C * 24-pin double-sided USB connector – Used for both h__and d__ * Used for USB, Thunderbolt – Interface is the same, signal can v__
– Used for both hosts and devices * – Interface is the same, signal can vary
64
Molex connector * 4-pin peripheral power connector – Molex C__ Company – A__ MATE-N-LOK – Provides +1_ V and +_ V * Power for many devices in the computer case – Storage devices – Optical drives – Fans – Other peripherals
Molex Connector Company – AMP MATE-N-LOK – Provides +12 V and +5 V * – Storage devices – Optical drives – Fans – Other peripherals
65
Lightning * Apple proprietary – _-pin digital signals – iPhone, iPad, iPod devices * Some advantages over Micro-USB – ___power output for phones and tablets – Can be inserted __ way
– 8-pin digital signals – iPhone, iPad, iPod devices * – Higher power output for phones and tablets – Can be inserted either way
66
DB-9 * D-subminiature or D-sub – The letter refers to the connector ___ * Commonly used for RS-232 – Recommended S___ 232 – An industry standard since 1969 * Serial communications standard – Built for m___ communication – Used for modems, printers, mice, networking * Now used as a configuration port – Management or C___ port
– The letter refers to the connector size * – Recommended Standard 232 – An industry standard since 1969 * – Built for modem communication – Used for modems, printers, mice, networking * – Management or Console port
67
What are the connector names of these? A. B. C. SC - Subscriber Connector, LC - Local Connector,ST - Straight Tip
A. - Local Connector B.Straight Tip Connector C.Subscriber Connector
68
What is memory? * Random Access Memory (RAM)is the most common – But it’s not the __ kind of memory * RAM is not referring to hard drive or SSD storage – Don’t ___ the two terms – Data is stored ___ on the drive * Data and programs can only be used when moved to RAM
– But it’s not the only kind of memory * – Don’t mix the two terms – Data is stored permanently on the drive
69
RAM (Random Access Memory) slots * Memory types have changed through the years – Driven by standardization and technology * One of the most important components of your computer – Speed, speed, speed * Every motherboard is different – Check your documentation
– Driven by standardization and technology * – s_, s_, s_ * – Check your ___
70
DIMM * DIMM - Dual inline memory module – Electrical contacts are ____ on each side * 64 bit data width
– Electrical contacts are different on each side
71
SO-DIMM * Small Outline Dual In-line Memory Module – About half the width as a D____ * Used in laptops and mobile devices
– About half the width as a DIMM
72
Dynamic Random Access Memory (DRAM) * The memory on the DIMM * Dynamic – Needs constant r___ – Without r__, the data in memory disappears * Random access – Any storage location can be accessed ___ – Unlike ___ tape
– Needs constant refreshing – Without refreshing, the data in memory disappears * – Any storage location can be accessed directly – Unlike magnetic tape
73
SDRAM * Synchronous DRAM (SDRAM) * SDRAM is synchronous with the common system clock – Queue up one process while ___ for another – Classic DRAM didn’t wait for a __ signal
– Queue up one process while waiting for another – Classic DRAM didn’t wait for a clock signal
74
Double Data Rate 3 (DDR3) SDRAM * Twice the data rate of DDR2 – Larger ___ capacities - Maximum 1_ GB per DIMM * No backwards compatibility – Speed brings sacrifice
– Larger chip capacities - Maximum 16 GB per DIMM * – Speed brings sacrifice
75
Double Data Rate 4 (DDR4) SDRAM * Speed increases over DDR3 – Faster _____ – Maximum 6__ GB per DIMM * Again, no backwards compatibility
– Faster frequencies – Maximum 64 GB per DIMM
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Double Data Rate 5 (DDR5) SDRAM * Faster data transfers between the memory module and motherboard – Maximum of 6__ GB per DIMM * The key has moved - No __ compatibility
– Maximum of 64 GB per DIMM * - No backwards compatibility
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What kind of memory? A. B. SO-DIMM, DIMM
A.DIMM B.SO-DIMM
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Which one is which? A. B. DDR, SDR
A. SDR B. DDR
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Virtual memory * Different names - Virtual R___, swap file, etc. * Swap currently unused application data to storage – Free up space for other a___ * Managed automatically by the operating system – Some c___ settings are available
- Virtual RAM, swap file, etc. * – Free up space for other applications * – Some configuration settings are available
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Multi-channel memory * Dual-channel, triple-channel, or quad-channel * Memory combinations should match – Exact ___ are best * Memory module slots are often colored differently
– Exact matches are best
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Memory that checks itself * Used on critical computer systems – V_ servers, d__ servers, any server * Parity memory – Adds an additional parity ___ – Won’t always __ an error – Can’t ___ an error * Error Correcting Code (ECC) – Detects errors and corrects on the __ – Not all systems use ___ – It looks the same as non-___ memory
– VM servers, database servers, any server * – Adds an additional parity bit – Won’t always detect an error – Can’t correct an error * – Detects errors and corrects on the fly – Not all systems use ECC – It looks the same as non-ECC memory
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Hard disk drives (HDD) * Non-volatile magnetic storage - rapidly rotating platters * Random-access – Retrieve data from any ___ of the drive at any ___ * Moving parts – Spinning ___, moving a___ arm – Mechanical components limit the a___ speed – Mechanical components can also b___
– Retrieve data from any part of the drive at any time * – Spinning platters, moving actuator arm – Mechanical components limit the access speed – Mechanical components can also break
83
Solid-state drives (SSD) * Non-volatile memory - No ___ parts * Very fast performance - No ___ drive delays
- No moving parts * - No spinning drive delays
84
mSATA (Mini-SATA) * Shrink the SATA drive into smaller devices – Same data, different ___ factor – Great for laptops and ___ devices * Smaller than 2.5” SATA drives – No __ drive – Allows for different __ factors * Was used briefly - Quickly replaced by the m.2
– Same data, different form factor – Great for laptops and mobile devices * – No spinning drive – Allows for different form factors
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AHCI vs. NVMe * SATA was designed for hard drives – Uses AHCI (Advanced ____ to move drive data to RAM – SATA revision 3 throughput up to 6___ MB/s – SSDs need a faster ___ method * NVMe (Non-volatile Memory Express) – Designed for S___ speeds – Lower l___ , supports higher throughputs – Take advantage of NVMe with an M._ interface
– Uses AHCI (Advanced Host Controller Interface) to move drive data to RAM – SATA revision 3 throughput up to 600 MB/s – SSDs need a faster communication method * – Designed for SSD speeds – Lower latency, supports higher throughputs – Take advantage of NVMe with an M.2 interface
86
M.2 interface * Smaller form factor - No SATA data or power cables * Can use a PCI Express bus connection – _ GB/second throughput or faster when using NVMe PCIe x4 * Different connector types – Needs to be compatible with the slot key/s__ – B key, M key, or _ and _ key – Some M._ drives will support both
– 4 GB/second throughput or faster when using NVMe PCIe x4 * – Needs to be compatible with the slot key/spacer – B key, M key, or B and M key – Some M.2 drives will support both
87
B-key and M-key * M.2 doesn’t guarantee N___ – Your M.2 interface may be using A___ – Check your __ * Your motherboard may only support one type of M.2 key – Check the ___ again
– Your M.2 interface may be using AHCI – Check your documentation * – Check the documentation again
88
Flash drives * Flash memory – EEPROM (Electrically e___ pr____ read-only memory) – Non-volatile memory - No ___ required to retain data * Limited number of writes – Can still ___ the data * Not designed for archival storage – Easy to lose or damage - Always have a ___ – Flash ___
– EEPROM (Electrically erasable programmable read-only memory) – Non-volatile memory - No power required to retain data * – Can still read the data * – Easy to lose or damage - Always have a backup - Always have a backup – Flash memory
89
Optical drives * Small ___ read with a ___ beam – Microscopic binary storage * Relatively slow – A___ media * Many different formats - CD-ROM, DVD-ROM, Blu-ray * Internal and external drives – For those ___ application installations
– Microscopic binary storage * – Archival media * – For those uncommon application installations
90
Which memory is which? A. B. C. D. E. F. G. Secure Digital(SD), eMMC, microSD, CompactFlash(CF), USB Flash Drive, xD-Picture Card,
A.USB Flash Drive B.CompactFlash(CF) C.Secure Digital(SD) D.miniSDE.microSD F. xD-Picture CardG.eMMC
91
Data redundancy * Hard drives store huge amounts of important data * Hard drives are moving components – They will eventually ___ * What happens to the data when the drive fails? – You can prepare for that; Use an ___of drives * RAID is not backup
– They will eventually break * – You can prepare for that; Use an array of drives
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RAID * Redundant Array of Independent Disks – They’re also ___ disks. * Different RAID levels - Some redundant, some not * RAID 0 – Striping * RAID 1 - Mirroring * RAID 5 – Striping with Parity * Nested RAID - RAID 1+0 (a.k.a. RAID 10) - A stripe of mirrors
– They’re also inexpensive disks.
93
RAID 0 - Striping * File blocks are split between two or more physical drives – ___ performance – Data written ___ * No redundancy – A drive ___ breaks the array – Raid _ is zero redundancy
– High performance – Data written quickly * – A drive failure breaks the array – Raid 0 is zero redundancy
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RAID 1 - Mirroring * File blocks are duplicated between two or more physical drives * High disk utilization – Every file is ____ – Required disk space is ___ * High redundancy – Drive failure does not affect data __
– Every file is duplicated – Required disk space is doubled * – Drive failure does not affect data availability
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RAID 5 - Striping with parity * File blocks are striped – Along with a p___ block – Requires at least ___ disks * Efficient use of disk space – Files aren’t duplicated, but space is still used for p___ * High redundancy – Drive is available after a ___ – p___ calculation may affect performance
– Along with a parity block – Requires at least three disks * – Files aren’t duplicated, but space is still used for parity * – Drive is available after a failure – Parity calculation may affect performance
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RAID 1+0 - A stripe of mirrors * The speed of striping, the redundancy of mirrors * Need at least 4 drives
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Motherboard form factors * Physical size - Case sizing * Basic layout - Room for small changes * Power - Standard connectors * Airflow - Increasingly important * Wikipedia: There are 40 different motherboard types categorized!
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What you need to know * CompTIA exam objectives: – “3.4 - Given a scenario, install and configure motherboards, central processing units (CPUs), and add-on cards.” * Focus on which motherboard would be the best choice for a scenario – Memorizing the dimensions of the motherboard probably isn’t the most important thing – ATX or ITX * Which motherboard would you choose? – Media c__, ___ editing, ___ client, etc.
– Media center, video editing, thin client, etc.
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ATX form factor * Advanced Technology Extended * Standardized by Intel in 1995 – Seen many updates over the years * Power – 2_ pin connector – 2_ pin connector, additional _/8 pin connector
– Seen many updates over the years * – 20 pin connector – 24 pin connector, additional 4/8 pin connector
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ITX form factor * A series of low-power motherboards – Developed by VIA Technologies in 2001 – ___ form factor * Mini-ITX is screw-compatible with ATX – Fits almost any e___ * Small form factor uses – ___-purpose computing, i.e., ____media
– Developed by VIA Technologies in 2001 – Small form factor * – Fits almost any enclosure * – Single-purpose computing, i.e., streaming media
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A computer bus * Communication path - A city of technology * Internal PC growth - Independent pathways * System expansion - Additional capabilities
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Conventional PCI * Peripheral Component Interconnect -Whats's PCI stand for? – Created in 1994 * Many expansion options – 3_-bit and 6_-bit bus width – P___communication * A common expansion interface on previous computer generations – PCI E___ is the newer technology
- Peripheral Component Interconnect * – 32-bit and 64-bit bus width – Parallel communication * – PCI Express is the newer technology
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PCI Express * Also known as PCIe - Replaces the older PCI standard * Communicates serially - Unidirectional serial “lanes” – Slower devices don’t slow down _____ * One, two, four, eight, sixteen, or thirty-two full-duplex lanes – x1, x2, x4, x8, x16, x32 – “x” is pronounced “___” (“by 4,” “by 16”)
– Slower devices don’t slow down everyone * – x1, x2, x4, x8, x16, x32 – “x” is pronounced “by” (“by 4,” “by 16”)
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24-pin motherboard power * Main motherboard power – Provides +3.___ V, +/-5 V, and +/- 1___ V * 20 pin connector was the original ATX standard – 2__ pin was added for PCI Express power * You can connect a 24-pin connector to a 20-pin motherboard – Some cables are 20-pin + _-pin
– Provides +3.3 V, +/-5 V, and +/- 12 V * – 24 pin was added for PCI Express power * – Some cables are 20-pin + 4-pin
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4-pin ATX * 4-pin ATX +12 V power – ATX12V Advanced Technology E____ motherboards * Additional 12 volt power for older motherboards – Used primarily for C___ * May be labeled ATX12V, P4, or CPU – And keyed for the appropriate c____
– ATX12V Advanced Technology Extended motherboards * – Used primarily for CPU * – And keyed for the appropriate connector
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Headers * A pin header – A simple electrical i___ – The connector is attached to the h___ * Many different uses – Power, peripheral connections, lights, and buttons
– A simple electrical interface – The connector is attached to the header * – Power, peripheral connections, lights, and buttons
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Intel and AMD * Two solid CPU manufacturers – The differences are ____ * Cost – AMD tends to be a bit less ____ * Different sockets – The motherboard is designed for a particular ___ * Choosing a side – Historically, AMD is v__ and Intel is p___ – This is a d___ technology segment
– The differences are subtle * – AMD tends to be a bit less expensive * – The motherboard is designed for a particular CPU * – Historically, AMD is value and Intel is performance – This is a dynamic technology segment
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Server motherboards * Multisocket – Supports multiple physical C____ packages – Split the l___ * Memory slots - Supports 4+ modules * Expansion slots – Many s___ and different sizes * Overall size – Designed for a rack-mounted system – Larger A___-sized system
– Supports multiple physical CPU packages – Split the load * – Many slots and different sizes * – Designed for a rack-mounted system – Larger ATX-sized system
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Desktop motherboards * Can range from full-size motherboards to compact or monitor-only systems – We can do a lot with increasingly ____ systems * Single CPU - Reduces cost and complexity * Memory slots - Usually two or four * Expansion slots - May have limited options
– We can do a lot with increasingly smaller systems
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Mobile motherboards * Laptops - Small and light * CPUs - Limited in speed - Thermal throttling * Limited system modification – Memory, CPU, functionality * Portability - Smaller devices – Low ___ consumption
– Memory, C___, functionality * – Low power consumption
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System board * Proprietary - Built to fit * Replacement isn’t easy – Swap the entire ____ – Most components are on the ___ board
– Swap the entire board – Most components are on the system board
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BIOS - Basic Input/Output System * The software used to start your computer – The firmware - S____BIOS, R___ BIOS – ROM or flash ____ * Initializes CPU and memory - Build the workspace * POST - Power-On Self-Test * Look for a boot loader - Start the operating system
– The firmware - System BIOS, ROM BIOS – ROM or flash memory
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Legacy BIOS * The original / traditional BIOS * It’s been around for more than 25 years * Older operating systems talked to hardware through the BIOS – Instead of accessing hardware ____ * Limited hardware support – No d___ for modern network, video, and storage devices
– Instead of accessing hardware directly * – No drivers for modern network, video, and storage devices
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UEFI BIOS * Unified Extensible Firmware Interface – Based on Intel’s ___(Extensible Firmware Interface) * A defined standard - Implemented by the manufacturers * Designed to replace the legacy BIOS – Need a modern ___for modern computers – Graphical and ___-based
– Based on Intel’s EFI (Extensible Firmware Interface) * – Need a modern BIOS for modern computers – Graphical and text-based
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The secret button(s) * Launching the system setup – Del, F1, F2, Ctrl-S, Ctrl-Alt-S * Hyper-V (Windows 8/10/11) – Turn Windows features __ and __ * VMware Workstation Player – http://www.vmware.com/products/player/ * But not VirtualBox – http://www.virtualbox.org * Many simulators online – Search for “UEFI BIOS simulator”
– Del, F1, F2, Ctrl-S, Ctrl-Alt-S * – Turn Windows features on and off
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Fast startup * Windows 8, 10, and 11 – Doesn’t actually _ _ all the way – Starts up so quickly, you can’t open the ____ configuration * From the Windows desktop – Hold down shift when clicking Restart – Settings / Update & Security / Recovery / Advanced startup / Restart now – System Configuration (m____) * Interrupt normal boot three times – Presents the ____ option screen
– Doesn’t actually shut down all the way – Starts up so quickly, you can’t open the BIOS configuration * – Hold down shift when clicking Restart – Settings / Update & Security / Recovery / Advanced startup / Restart now – System Configuration (msconfig) * – Presents the boot option screen
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Important tips * Make a backup of yourBIOS configuration – Write ___ notes – Take a picture * Don’t make a change unless you’re certain of the setting – It’s difficult to leave it ____ * Did I mention the backup? – It can save a lot of ___!
– Write detailed notes – Take a picture * – It’s difficult to leave it alone * – It can save a lot of time!
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Boot options * What happens when you power on? – The BIOS ____ * Disable hardware – ____ to the operating system * Modify the boot order – Which ___ first? – Move to the next in order – USB drive, SSD, hard drive
– The BIOS knows * – Unavailable to the operating system * – Which boots first? – Move to the next in order – USB drive, SSD, hard drive
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USB permissions * A security challenge – Very small ___ devices – Very large ____ * USB connections – Convenient – High ____ * US Department of Defense banned USB flash media for 15 months in 2008 – ____FDC worm
– Very small storage devices – Very large capacities * – Convenient – High speed * – SillyFDC worm
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Fans * Computing power creates heat – A lot of ___ * Many different cooling fans – C___ fan – Ch___ fans * Motherboards often include an integrated fan controller – And temperature s____ – The motherboard increases and decreases the fan sp___
– A lot of heat * – CPU fan – Chassis fans * – And temperature sensors – The motherboard increases and decreases the fan speeds
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Secure Boot * Malicious software can “own” your system – Malicious d___ or OS s___ * Secure boot – Part of the U___ specification * Digitally sign known-good software – Cryptographically ____ – Software won’t run without the proper s__ * Support in many different operating systems – Windows and Linux support
– Malicious drivers or OS software * – Part of the UEFI specification * – Cryptographically secure – Software won’t run without the proper signature * – Windows and Linux support
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UEFI BIOS Secure Boot * UEFI BIOS protections – BIOS includes the manufacturer’s public ___ – Digital s____ is checked during a BIOS update – BIOS prevents unauthorized ___ to the flash * Secure Boot verifies the bootloader – Checks the OS bootloader’s digital s____ – B_____ must be signed with a trusted certificate – Or a manually approved d___ signature
– BIOS includes the manufacturer’s public key – Digital signature is checked during a BIOS update – BIOS prevents unauthorized writes to the flash * – Checks the OS bootloader’s digital signature – Bootloader must be signed with a trusted certificate – Or a manually approved digital signature
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Boot password management * BIOS Password / User Password – System won’t ____ – Need the password to ___ the operating system * Supervisor Password – Restrict BIOS ____ – Must use supervisor password to change any BIOS c____ * Remember your password! – Must reset the BIOS to ___ – Usually a j____
– System won’t start – Need the password to start the operating system * – Restrict BIOS changes – Must use supervisor password to change any BIOS configurations * – Must reset the BIOS to recover – Usually a jumper
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Clearing a boot password * Store the BIOS configuration - Your settings * Complementary metal-oxide semiconductor (CMOS) – A type of ___ – May be backed up with a ___ * Usually flash memory these days – Easily stored and a___ * Reset with a jumper – Short (c____) two pins on the motherboard
– A type of memory – May be backed up with a battery * – Easily stored and accessed * – Short (connect) two pins on the motherboard
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The “CMOS” battery * Not needed for today’s flash-based storage – Maintains ___ BIOS configurations – May only be used to maintain __/time * A bad battery will require a BIOS configuration or date/time configuration on every boot * On older systems, can reset the BIOS configuration by removing the battery – Newer computers use a j____
– Maintains older BIOS configurations – May only be used to maintain date/time * – Newer computers use a jumper
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Trusted Platform Module (TPM) * A specification for cryptographic functions – Hardware to help with encryption ____ * Cryptographic processor – Random number generator, key ___ * Persistent memory – Comes with unique keys ___ in during production * Versatile memory – Storage keys, hardware configuration information – Password protected / No dictionary attacks
– Hardware to help with encryption functions * – Random number generator, key generators * – Comes with unique keys burned in during production * – Storage keys, hardware configuration information – Password protected / No dictionary attacks
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Hardware Security Module (HSM) * Often used in large environments (Clusters, redundant power) * High-end cryptographic hardware – Plug-in ____ or separate hardware device * Key backup - Secured storage for servers – Lightweight HSMs for personal use (Smart card, USB, flash memory) * Cryptographic accelerators – Offload that CPU ___ from other devices
– Plug-in card or separate hardware device * – Lightweight HSMs for personal use (Smart card, USB, flash memory) * – Offload that CPU overhead from other devices
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Operating system technologies * 32-bit vs. 64-bit - Processor specific * 32-bit processors = 232 = 4,294,967,296 values * 64-bit processors = 264 = 18,446,744,073,709,551,616 values – 4 _B vs. 17 billion _B – The OS has a maximum supported value
– 4 GB vs. 17 billion GB – The OS has a maximum supported value
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Operating system technologies * Hardware drivers are specific to the OS version (32-bit / 64-bit) – 3_-bit (x86), 6_-bit (x64) * 32-bit OS cannot run 64-bit apps – But __-bit OS can run __-bit apps * Apps in a 64-bit Windows OS – 32-bit apps: \Program Files (x___) – 64-bit apps: \Program Files
– 32-bit (x86), 64-bit (x64) * – But 64-bit OS can run 32-bit apps * – 32-bit apps: \Program Files (x86) – 64-bit apps: \Program Files
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Advanced RISC Machine (ARM) * CPU architecture developed by Arm Ltd. – They design the ___, others license and build * Simplified instruction set – Efficient and ___ processing – Less p__ – Less h___ * Traditionally used for mobile and IoT devices – The lines are constantly ___
– They design the chip, others license and build * – Efficient and fast processing – Less power – Less heat * – The lines are constantly blurring
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Processor cores * Dual-core / Quad-core / Octa-core / Multi-core * Multiple cores – Each core has its own c__ – The entire chip may have a shared c___
– Each core has its own cache – The entire chip may have a shared cache
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Multithreading * Hyper-Threading Technology (HTT) * One CPU, acts like two * Doesn’t actually work as fast as two – 15% to 30% performance ____ * Operating system must be written for HTT – Windows XP and later (any modern ___)
– 15% to 30% performance improvement * – Windows XP and later (any modern OS)
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Virtualization support * Run other operating systems within a single hardware platform – Multiple operating systems share ____ hardware components * Virtualization in software was limited – Performance and hardware ____ challenges * Virtualization added to the processor – Hardware is ___ and easier to manage – Intel V___ Technology (VT) – AMD V____ (AMD-V)
– Multiple operating systems share physical hardware components * – Performance and hardware management challenges * – Hardware is faster and easier to manage – Intel Virtualization Technology (VT) – AMD Virtualization (AMD-V)
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Expansion cards * Extend the functionality of your computer – You may need more than the ___ provides * Relatively simple process – Designed for end-user ____ * Install hardware - Add a card * Install a driver - Software for the operating system
– You may need more than the motherboard provides * – Designed for end-user installation
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Sound card * Output – High-end a___ – Advanced h__ amp – Home theater, Dolby decoding * Multiple inputs – M__ capture – Podcasting – Microphone
– High-end audio – Advanced headphone amp – Home theater, Dolby decoding * – Music capture – Podcasting – Microphone
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Video card * Many CPUs include an integrated GPU – Video functionality is built into the C___ package * Discrete graphics – The ___ is not part of the CPU * Separate interface card - High performance
– Video functionality is built into the CPU package * – The GPU is not part of the CPU
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Capture card * Video as an input – Video ___ , live ___, external cameras * High performance – Video b___ can be quite high – PCI ___ connection
– Video capture, live streaming, external cameras * – Video bandwidths can be quite high – PCI Express connection
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Network Interface Card (NIC) * Ethernet connection – Motherboard may not include a ___ – O____ NIC may not be working * Additional connections – Servers, r___, security devices
– Motherboard may not include a NIC – Onboard NIC may not be working * – Servers, routers, security devices
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Documentation * Check the motherboard documentation – Number and type of s___ * Check the adapter card documentation – Minimum ____- Hardware, software – Knowledge ___- Any “gotchas?” – ____ forums - What are other people saying? * You may need to perform a driver installation before installing hardware
– Number and type of slots * – Minimum requirements - Hardware, software – Knowledge base - Any “gotchas?” – Support forums - What are other people saying?
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Driver installation * You checked the documentation first, right? * Check the web for the latest version * Uninstall previous drivers through Windows Device Manager * Manufacturer provided setup program * Manual installation through Windows Device Manager * Check the Device Manager for the status - Does it work?
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Case fans * Cool air is pulled through a personal computer – Always check for good ___ * Motherboard layout becomes important * Component location is key – Devices, w___, ___ * Many different sizes and styles – And volume ___
– Always check for good airflow * – Devices, wiring, power * – And volume levels
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On-board fans * Designed to cool an entire adapter card * Can be bulky – May take additional ____ card space * Usually seen on high-end graphics cards
– May take additional adapter card space
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Fan specifications * Standard sizes – 8__ mm, 1__ mm, 2___ mm, etc. * Different speeds – Variable ___ * Different noise levels – Not all fans ___ the same
– 80 mm, 120 mm, 200 mm, etc. * – Variable speed * – Not all fans sound the same
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Heat sink * Dissipate heat through thermal conduction – Co___ or a___ alloy * Fins/grid increase surface area – Heat is then t___ to the cooler air * They get HOT – don’t touch them! * Thermal paste creates a good contact between the chip and the heat sink
– Copper or aluminum alloy * – Heat is then transferred to the cooler air
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Fanless / passive cooling * No fans, no noise - Silent operation * Specialized functions – v___ servers, TV set top box, satellite r___ , media server * Functions are very controlled – Carefully measured ___ tests * Low-power components - Heat sinks
– Video servers, TV set top box, satellite receiver, media server * – Carefully measured thermal tests
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Thermal paste * Thermal grease, conductive grease – Thermally c__ adhesive * Place between the heat sink and the component – Improves thermal c__ – Moves the ____away from the component * A little bit goes a long way – Pea-sized a___
– Thermally conductive adhesive * – Improves thermal conductivity – Moves the heat away from the component * – Pea-sized application
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Thermal pad * Conduct heat without the mess - Cut to size and install * Easy to use - Won’t leak and damage components * Almost as effective as thermal paste – But still very __ * Not reusable - Remove and replace
– But still very good
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Liquid cooling * Coolant is circulated through a computer – Not a new ___ – Automobiles, ___ computers * High-end systems * Gaming, graphics * Overclocking
– Not a new concept – Automobiles, mainframe computers
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WARNING * Always disconnect from the power source when working on a device – Some devices store a ___ in capacitors – Know how to d___ before touching * Never connect your body to any part of an electrical system – Do not connect yourself to the ground ___ of an electrical system * Respect electricity
– Some devices store a charge in capacitors – Know how to discharge before touching * – Do not connect yourself to the ground wire of an electrical system *
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Computer power supply * Computer uses DC voltage – Most power sources provide ___ voltage * Convert 120 V AC or 240 V AC – To 3._ V DC, 5 V DC, and 1_ V DC * You’ll know when this isn’t working – An important c__
– Most power sources provide AC voltage * – To 3.3 V DC, 5 V DC, and 12 V DC * – An important component
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Amp and volt * Ampere (amp, A) – The rate of electron flow past a point in one second – The diameter of the ____ * Voltage (volt, V)Electrical “pressure” pushing the electrons – How open the f___ is
– The diameter of the hose * – How open the faucet is
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Power * Watt (W) – Measurement of real power use – v___ * a___ = watts – 120V * 0.5A = 60W
– volts * amps = watts – 120V * 0.5A = 60W
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Current * Alternating current (AC) – Direction of current constantly r___ – Distributes ____ efficiently over long distances – F____ of this cycle is important – US/Canada – 11_ to 12_ volts of AC (VAC), 6_ hertz (Hz) – Europe – 2__-2__ VAC, 5_ Hz * Direct current (DC) – Current moves in one ___ with a constant ___
– Direction of current constantly reverses – Distributes electricity efficiently over long distances – Frequency of this cycle is important – US/Canada – 110 to 120 volts of AC (VAC), 60 hertz (Hz) – Europe – 220-240 VAC, 50 Hz * – Current moves in one direction with a constant voltage
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Dual-voltage input options * Voltage varies by country – US/Canada – 1___ volts of AC (VAC), 6_ hertz (Hz) – Europe – 2___ VAC, 5___ Hz * Manually switch between 120 V and 230 V – Get your m__! – Or use an auto-switching power ___ * Don’t plug a 120 V power supply into a 230 V power source!
– US/Canada – 120 volts of AC (VAC), 60 hertz (Hz) – Europe – 230 VAC, 50 Hz * – Get your meter! – Or use an auto-switching power supply
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Power supply output * Different voltages – For different c___ * Positive and negative voltage – Voltage is a ____ in potential – The electrical ground is a common ____ point – Depends on where you measure ___ * At the front door of your house – The second floor is +1_ feet – The basement is -1_ feet * +12 V – PCIe a___, hard drive motors, cooling fans, most modern components * +5 V – Some m____components – Many components are now using +3._ V * +3.3 V – M.2 slots, RAM slots, motherboard ___ circuits * +5 VSB – Standby voltage * 12 V – Integrated L___ – Older s___ ports – Some P___ cards * -5 V – Available for ISA ___ cards – Most cards didn’t use it – Today’s motherboards don’t have ____ slots
– For different components * – Voltage is a difference in potential – The electrical ground is a common reference point – Depends on where you measure from * – The second floor is +10 feet – The basement is -10 feet * – PCIe adapters, hard drive motors, cooling fans, most modern components * – Some motherboard components – Many components are now using +3.3 V * – M.2 slots, RAM slots, motherboard logic circuits * – Standby voltage * – Integrated LAN – Older serial ports – Some PCI cards * – Available for ISA adapter cards – Most cards didn’t use it – Today’s motherboards don’t have ISA slots
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24-pin motherboard power * Main motherboard power – Provides +3._ V, +/-5 V, and +/- 1_ V * 20 pin connector was the original ATX standard – 2_ pin was added for PCI Express power * You can connect a 24-pin connector to a 20-pin motherboard – Some cables are 20-pin + _-pin
– Provides +3.3 V, +/-5 V, and +/- 12 V * – 24 pin was added for PCI Express power * – Some cables are 20-pin + 4-pin
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Redundant power supplies * Two (or more) power supplies – ___ to the server * Each power supply can handle 100% of the load – Would normally run at ___% of the load * Hot-swappable – Replace a faulty power supply without ___ down
– Internal to the server * – Would normally run at 50% of the load * – Replace a faulty power supply without powering down
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Power supply connectors * Fixed connectors – Connected to the ____ supply – May have too ____ connectors – May not have enough * Modular – Add ___ as needed – Fewer ___ wires, better airflow – A bit more expensive
– Connected to the power supply – May have too many connectors – May not have enough * – Add cables as needed – Fewer leftover wires,better airflow – A bit more expensive
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Sizing a power supply * Power supplies are rated by watts – Overall and by individual v___ * Bigger isn’t necessarily better – More ____ – Doesn’t ____ up your computer * Physical size is relatively standard – Older cases and systems may have ____ sizes * Calculate the watts required for all components – CPU, storage devices, video adapter – Many online calculators * Video adapters are usually the largest power draw – Many video card specifications list a recommended power supply w_____ * 50% capacity is a good rule of thumb – Power supply runs e___ and there’s room to grow
– Overall and by individual voltages * – More expensive – Doesn’t speed up your computer * – Older cases and systems may have proprietary sizes * – CPU, storage devices, video adapter – Many online calculators * – Many video card specifications list a recommended power supply wattage * – Power supply runs efficiently and there’s room to grow
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Multifunction devices * Multifunction devices (MFD) – P____ – Sc___ – F__ – N___ connection – Phone line connection – Print from w___ * There are a lot of things that can go wrong
– Printer – Scanner – Fax (yes, really) – Network connection – Phone line connection – Print from web *
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Unboxing a device * These can be large devices – Make sure you have enough ___ – Stay out of walkways * Check the area – P__r – N__k – Accessibility
– Make sure you have enough room – Stay out of walkways * – Power – Network – Accessibility
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Printer drivers * Specific to a printer model * Get this exactly right * Get the right operating system drivers – Windows 1_, Windows 1_ – Get the right version of the operating system – 32-bit drivers are very different than 64-bit drivers * You can’t mix and match drivers – It’s a very specific task
– Windows 10, Windows 11 – Get the right version of the operating system – 32-bit drivers are very different than 64-bit drivers * – It’s a very specific task
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PCL or PostScript * PCL (Printer Command Language) * Created by Hewlett-Packard – Commonly ___ across the industry * PostScript * Created by Adobe Systems – Popular with high end ____ * Make sure the drivers match the printer – PCL printer, PCL d___ – PostScript printer, PostScript d__ – Wired device s___ * USB type B – The most ___ connector – USB Type ___ on the printer, USB Type ___on the computer * Ethernet - RJ45 connector * May include more than one option
– Created by Hewlett-Packard – Commonly used across the industry * – Popular with high end printers * – PCL printer, PCL driver – PostScript printer, PostScript driver – Wired device sharing * – The most common connector – USB Type B on the printer, USB Type A on the computer *
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Wireless device sharing * Bluetooth – ___ range * 802.11 Infrastructure mode – Many devices using an ___ point * 802.11 Ad hoc mode – No ___ point – Direct link between ___ devices
– Limited range * – Many devices using an access point * – No access point – Direct link between wireless devices
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Sharing the printer * Printer share – Printer is ___ to a computer – The computer ___ the printer – Computer needs to be ___ * Print server – Print ____to the printer – Jobs are q____ on the printer – Jobs are m____ on the printer – Web-based front-end – Client ___
– Printer is connected to a computer – The computer shares the printer – Computer needs to be running * – Print directly to the printer – Jobs are queued on the printer – Jobs are managed on the printer – Web-based front-end – Client utility
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Configuration settings * Duplex – Save ___ – Print on ___ sides of the page without manually flipping over the paper – Not all ___ can do this * Orientation – Portrait vs. Landscape – The paper doesn’t ___ – The printer c___ * Tray settings – Printers can have multiple ___ – Plain paper, letterhead, etc. – Choose the correct ___in the print dialog * Quality – Resolution / Color, g___/ Color saving
– Save paper – Print on both sides of the page without manually flipping over the paper – Not all printers can do this * – Portrait vs. Landscape – The paper doesn’t rotate – The printer compensates * – Printers can have multiple trays – Plain paper, letterhead, etc. – Choose the correct tray in the print dialog * – Resolution / Color, greyscale / Color saving
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Printer security * User authentication – Everyone can ___ – Set ___ and permissions – Printing vs. m___ the printer * Badging – A____ when using the printer – Your job doesn’t print until you use your employee ___ – Quick and easy * Audit logs – c__ management – Security m___ – Event Viewer / System E____ – May be built into the printer or print ___ * Secured prints – Printer must support ___ printing – Define a ____ – Use the passcode at the printer
– Everyone can print – Set rights and permissions – Printing vs. managing the printer * – Authenticate when using the printer – Your job doesn’t print until you use your employee badge – Quick and easy * – Cost management – Security monitoring – Event Viewer / System Events – May be built into the printer or print server * – Printer must support secure printing – Define a passcode – Use the passcode at the printer
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Flatbed scanner * Different form factors – All-in-one multi-___ device – Standalone flatbed * May include an ADF – ADF? – Multiple p____
– All-in-one multifunction device * – Automatic Document Feeder – Multiple pages
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Network scan services * Scan to email – ___ are sent to your inbox – Large ___ can fill up your mailbox * Scan to folder – Using SMB (S___ M____ B____) – Send to a Microsoft s___ * Scan to cloud – ___ storage account – Google Drive, Dropbox, etc.
– Scans are sent to your inbox – Large scans can fill up your mailbox * – Using SMB (Server Message Block) – Send to a Microsoft share * – Cloud storage account – Google Drive, Dropbox, etc.
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Laser printer * Combine a laser, high voltage, charged ions, powdered ink, heat, and paper * Very high quality * Fast printing speeds * Very complex, many moving parts, requires on-printer memory and messy on the inside
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Imaging drum * Image is drawn onto a photosensitive drum – “____” with a laser * Picks up toner - Transfers toner to the paper * Can be separate from the toner cartridge or combined
– “Painted” with a laser
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Fuser assembly * Heat and pressure - Melt plastic toner powder – Permanently bond ___ to paper
– Permanently bond toner to paper
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Transfer belt and roller * Color laser printers – C__, y___, m___, b____ * Four separate toner cartridges * Image is transferred from all cartridges to the single belt – And then to a single ____ roller
– Cyan, yellow, magenta, black * - And then to a single transfer roller
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Pickup rollers * Pickup paper - Should be a single page at a time – Problems if no paper is picked up or ___ sheets are picked * Should be periodically cleaned or replaced
– Problems if no paper is picked up or multiple sheets are picked
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Separation pad * Pull just the top sheet from the paper tray – Not ___ sheets * Small and inexpensive - Easy to clean or replace
– Not multiple sheets
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Duplexing assembly * Printers usually print on a single side – Not both sides s____ * Printing on both sides is a two step process – Print side ___ , print side two * You need mechanisms to “flip” the page – A_ * Can be built-in to the printer * Or available as an add-on
– Not both sides simultaneously * – Print side one, print side two * – Automatically
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Step 1: Processing * Build the entire page in memory Step 2: Charging * Prepare the drum with a negative electrostatic charge Step 3: Exposing * Write the image with the laser Step 4: Developing * Add toner to the charged areas of the imaging drum Step 5: Transferring * Move the toner from the drum to the paper Step 6: Fusing * Heat and pressure Step 7: Cleaning * Remove excess toner
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Replacing the toner cartridge * Look for the messages – Low doesn’t mean empty * The toner can also contain the OPC drum – Organic Photoconductor drum – Sensitive to light; keep it in the bag * Power down the printer – Safety first * Remove packing strips from the new drum – Replace it with the old
– Low doesn’t mean empty * – Organic Photoconductor drum – Sensitive to light; keep it in the bag * – Safety first * – Replace it with the old
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Laser printer maintenance kit * Laser printers wear out – All those moving ____ – ___ and pressure * Standard maintenance kits – Replacement feed rollers, new fuser unit, etc. * When to perform maintenance? – Check the printer’s ____ counter * Power down and replace the components – Fuser units are __(temp) * Reset the page counter when you’re done!
– All those moving parts – Heat and pressure * – Replacement feed rollers, new fuser unit, etc. * – Check the printer’s page counter * – Fuser units are HOT
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Replacing the toner cartridge * Look for the messages – Low doesn’t mean ____ * The toner can also contain the OPC drum – ____ Photoconductor drum – Sensitive to ___ ; keep it in the bag * Power down the printer - Safety first * Remove packing strips from the new drum – Replace it with the ___
– Low doesn’t mean empty * – Organic Photoconductor drum – Sensitive to light; keep it in the bag * – Replace it with the old
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Laser printer calibration * Different toner cartridges print with different densities – Some dark, some ___ * Laser printer calibration can adjust the density – Makes it looks ____ * Can be automated or a manual process – Every printer is ___ – Check the printer ___
– Some dark, some light * – Makes it looks perfect * – Every printer is different – Check the printer manual
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Laser printer cleaning * Laser printers are dirty - All that toner and paper dust * Check the manufacturer’s recommendations – Water, isopropyl alcohol (IPA) – Don’t use harsh chemicals! * Outside - Damp cloth * Inside - Wipe dust away – Don’t use a normal vacuum cleaner or compressed ___ – Wash off skin with ___ water – Clean rollers with ___
– Water, isopropyl alcohol (IPA) – Don’t use harsh chemicals! * – Don’t use a normal vacuum cleaner or compressed air – Wash off skin with cold water – Clean rollers with IPA
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Inkjet (ink-dispersion) printer * Relatively inexpensive technology * Quiet * High-resolution * Expensive ink – Pr___ * Eventually fades * Clogs easily
– Proprietary
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Ink cartridge * Place drops of ink onto a page – Pulled from a set of c_____ * CMYK - Cyan, Magenta, Yellow, Key (black)
– Pulled from a set of cartridges
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Print head * Some consumer printers integrate the print head into the ink cartridge – Change the c____, get a new print ___ * Others separate the ink cartridge from the print head
– Change the cartridge, get a new print head
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Feed rollers * Pick up and feed paper through the printer – Must be ___ and not worn * Duplexing – Print on ___ sides of the paper – Included with some ___
– Must be clean and not worn * – Print on both sides of the paper – Included with some printers
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Carriage and belt * Ink cartridges are moved over the paper – Carriage may include its own print ___ * Belt moves the carriage back and forth – Another ____ part
– Carriage may include its own print head * – Another moving part
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Inkjet printer calibration * Align nozzles to the paper – Lines should be ___ – Colors should ___ * Printer includes a calibration option – May need to make ___ adjustments
– Lines should be crisp – Colors should align * – May need to make minor adjustments
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Cleaning print heads * Small droplets of ink - And small holes in a print head * Clogged heads is a big issue – Many printers ____ clean every day – Output has ___ or sections of missing color * Cleaning process can be started manually – Only takes a ___ minutes * Some print heads/cartridges can be removed – ___ cleaning may help
– Many printers automatically clean every day – Output has streaks or sections of missing color * – Only takes a few minutes * – Manually cleaning may help
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Replacing inkjet cartridges * Usually separate colors – ________(CMYK) – Some cartridges will ___ these * Takes seconds to replace – Takes a few minutes to c___ and prepare the cartridge * Recycle the empty cartridge - All plastic
– Cyan, Magenta, Yellow, and Key (CMYK) – Some cartridges will combine these * – Takes a few minutes to calibrate and prepare the cartridge
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Inkjet printer calibration * Align nozzles to the paper – Lines should be ___ – Colors should not ___ * Printer includes a calibration option – May need to make ___ adjustments
– Lines should be crisp – Colors should not overlap * – May need to make minor adjustments
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Clearing jams * Lots of turns and twists – A jam is ____ * Remove tray paper – Any ___ paper * Remove paper from the path – ___pressure, don’t rip * Check for any scraps of paper * Remove all loose paper
– A jam is inevitable * – Any loose paper * – Firm pressure, don’t rip
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Thermal printer * White paper – Turns ___ when heated – No ____! * VERY quiet – Almost ___ * Paper is sensitive to light and heat – And ___ tape
– Turns black when heated – No ink! * – Almost silent * – And clear tape
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Feed assembly * Pull paper through the printer – Relatively ___ paper path
– Relatively small paper path
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Heating element * Full-length heating element – No moving print ___
– No moving print head
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Thermal paper * Paper covered with a chemical – Changes ___ when heated * Cash registers, credit card terminals – And ___ areas * Looks like normal paper – Feels a bit ___
– Changes color when heated * – And quiet areas * – Feels a bit different
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Thermal paper replacement * Relatively inexpensive – But impossible to ____ * Different sizes – Not like ____ printer paper - Keep a list * Actual replacement process is easy – Simple ___ feed – Small ___
– But impossible to substitute * – Not like laser printer paper - Keep a list * – Simple paper feed – Small device
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Cleaning the heating element * Liquid cleaner – Is____ alcohol (IPA) – Get a ___ pen – Check manufacturer’s recommendations * Swab gently - Usually small areas * Use a cleaning card – Cleans the head and paper ____
– Isopropyl alcohol (IPA) – Get a cleaning pen – Check manufacturer’s recommendations * – Cleans the head and paper pathways
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Removing debris * Relatively small amount – Paper ___ and dust – No t____! * Blow out the printer – Take it ____ * Wipe it out – ___ cloth * Avoid using a vacuum – Unless it’s designed for c____ – Resists static buildup/____
– Paper bits and dust – No toner! * – Take it outside * – Damp cloth * – Unless it’s designed for computers – Resists static buildup/discharge
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Dot-matrix (impact) printers * Print head with a small matrix of pins – Presses against a r____ to make a mark on paper * Good for carbon/multiple copies * Low cost per page * NOISY * Poor graphics * Relatively niche use cases
– Presses against a ribbon to make a mark on paper
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Dot-matrix printer head * Moves back and forth – Pins hit r___ and paper * One matrix - Must move across the page to print
– Pins hit ribbon and paper
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Printer ribbon * Fabric – One long r____ - Never ending circle * Easy to replace - Once single unit * Proprietary size - Specific to printer model
– One long ribbon - Never ending circle
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Tractor feed * Paper pulled through with holes on the side of the paper – Instead of using ___ * Continuous paper feed – Perforations between ____ * Holes have to line up perfectly – Tractor paper can be p___ to remove holes
– Instead of using friction * – Perforations between pages * – Tractor paper can be perforated to remove holes
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Printer ribbon replacement * Single ribbon - Self-contained - One long circle * Replace when ink becomes too light – Ink is eventually ___ * Designed to be modular - Replace in less than a minute
– Ink is eventually consumed
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Print head replacement * Takes a lot of abuse - Directly hits the ribbon and paper * Gets hot - Watch your fingers – Another m___ part - Look for a release lever or bar * Replace with the ribbon for the best effect – The output should look ____
– Another modular part - Look for a release lever or bar * – The output should look perfect
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Replacing paper * Not as easy as a laser printer – Paper must feed perfectly into ___ – ___ feed * Forms must be positioned correctly – Text needs to fit a p____ space * Paper must feed without constraint * Make sure nothing is in the way
– Paper must feed perfectly into holes – Tractor feed * – Text needs to fit a predefined space
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3D printers * “Print” in three dimensions – Create a 3D item based on an ___ model * Additive manufacturing – Build in ____ to create the object – No m___ process required * Rapid prototyping – Design and create relatively ___ and inexpensively * Deploy designs anywhere in the world – Or into ___
– Create a 3D item based on an electronic model * – Build in layers to create the object – No machining process required * – Design and create relatively quickly and inexpensively * – Or into space
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Filament printing * Fused Deposition Modeling (FDM) – Melt ___ to print 3D objects * Print a layer, move up,print another layer – Watch the ___ create the object * Good all-around printer – Larger print bed than ___ printers – Easy to manage f___ – Minimum of ___ – Fewer disposal issues
– Melt filament to print 3D objects * – Watch the printer create the object * – Larger print bed than resin printers – Easy to manage filament – Minimum of mess – Fewer disposal issues
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Resin printing * Stereolithography (SLA) 3D Printing – Smooth and finely detailed ____ prints * Resin is hardened using a light source – ____ light or a laser – Layers are added to the ____ – Entire print ___ from the build platform * Resin must be handled properly – Wear ___ gear – Take ____ resin to your local hazardous materials disposal
– Smooth and finely detailed 3D prints * – Ultraviolet light or a laser – Layers are added to the bottom – Entire print hangs from the build platform * – Wear protective gear – Take unused resin to your local hazardous materials disposal
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The print bed * A flat adhesive surface – The ___ of a 3D print – Everything ___on that first layer * Needs to be level and clean – Prints “___” to the bed * Filament printing – The print bed is the ___ surface – Many different ___ bed options * Resin printing – The “bed” is the location where the resin is ___ by the UV light
– The foundation of a 3D print – Everything builds on that first layer * – Prints “stick” to the bed * – The print bed is the printing surface – Many different print bed options * – The “bed” is the location where the resin is hardened by the UV light