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Comptia 220-1001(pg 8- 64) > 1.0 Mobile Devices > Flashcards

1.0 Mobile Devices Flashcards

1
Q

1.1 Laptop hardware
* Some laptops are easier to fix than others

A

– An ongoing learning process

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2
Q

1.1 Laptop hardware
* Understand the process

A

– The details will vary between laptop manufacturers

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3
Q

1.1 Laptop hardware
* Engineered to precise specifications(how easy is the repair?)

A

– A challenging repair

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4
Q

1.1 Laptop batteries
* The power source when unplugged
-How easy to replace?
-How much charge?

A

– May be easily replaced or require a tear down(disassembly)
– Five minutes vs. one hour

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5
Q

1.1 Laptop batteries
* Lithium-Ion (Li-ion) and Lithium-Ion polymer (LiPo) are common
-Doesn’t have this memory problem with charging
-Effect of charging these batteries

A

– No “memory effect”
– Charging the battery diminishes capacity

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6
Q

1.1 Laptop batteries
* Different form factor for each laptop
-What battery type do you need?
-Battery technology is _

A

– Battery types and styles can vary
– Battery technology is changing constantly

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7
Q

1.1 Laptop keyboard
* The most-used component of the laptop
- __ to replace
-What parts?
-Is it always the same difficulty to replace?

A

– Can be easy to replace
– A few screws and a single ribbon cable
– May not always be this simple

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8
Q

1.1 Laptop keyboard
* Or connect an external USB keyboard
-Portable?

A

– Not very portable, but works in a pinch

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9
Q

1.1 Laptop keys
* Check with the manufacturer’s instructions
-What parts are easy to break?

A

– It’s very easy to accidentally break the key cap
or the components underneath

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10
Q

1.1 Laptop keys
* Some repairs might require the removal or
replacement of a key cap

A

– This can be a delicate procedure

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11
Q

1.1 Laptop memory
* Some laptop memory is soldered to the system board
-Memory upgrade?
-How to get new memory for it?

A

– No upgrade available
– Requires a full system board replacement

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12
Q

1.1 Laptop memory
* Small Outline Dual In-line Memory Module (SO-DIMM)
* Memory used in laptops and mobile devices
-Benefits for repair?

A

– Often easy to install and replace

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13
Q

1.1 Laptop storage
* Magnetic disk
-What kind of disk
-What form factor(inch)

A

– Traditional spinning drive platters
– 2.5 form factors (3.5 inch for desktops)

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14
Q

1.1 Laptop storage
* SSD (Solid-state drive)
-What kind of moving parts?
-Advantages over HDD?
-What form factor(inch)

A

– All memory, no moving parts
– Silent, fast access time, less latency
– 2.5 inch form factors

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15
Q

1.1 Laptop storage
* M.2
-Form factor size?
-Doesn’t support these cables
-Installation advantages

A

– Smaller form factor
– No SATA data or power cables
– Easy to install and replace

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16
Q

1.1 Replacing laptop storage
* All internal
-How to replace?
-How to replace?

A

– Open a cover on the back
– Open the entire laptop

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17
Q

1.1 Replacing laptop storage
* M.2 drives are even easier
-How many screws to replace the drive?

A

– One screw - similar to RAM installation

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18
Q

1.1 Replacing laptop storage
* Can be very modular
-How many screws for the laptop?

A

– Two screws and the drive slides out

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19
Q

1.1 Migrating from HDD to SSD
* An impressive upgrade
-What improvements?

A

– Move from spinning mechanical drive to
solid state memory

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20
Q

1.1 Migrating from HDD to SSD
* Install an OS on the SSD
-What should be moved/installed?
-Disadvatnages?

A

– Move user documents between drives and Install any required applications
– Can be time consuming

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21
Q

1.1 Migrating from HDD to SSD
* Image/clone the HDD
-No ___ required?
- Move __ from one to another

A

– No OS installation required
– Move everything from one to the other

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22
Q

1.1 Migrating from HDD to SSD
* Imaging software needed
-Sometimes included with the _____
- Many __ and ___ options

A

– Sometimes included with the SSD
– Many commercial and open source options

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23
Q

1.1 Migrating from HDD to SSD
* Create an image file - One drive at a time
* Drive-to-drive image
-

A

– Image directly from one drive to the other

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24
Q

1.1 802.11 wireless and Bluetooth
* Wireless network connectivity
-Wireless means ___

A

– Connect without wires

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25
Q

1.1 802.11 wireless and Bluetooth
* 802.11
-What network does 802.11n standard?
-Advantages of these networks?

A

– Local area network (LAN)
– High speed, Internet access

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26
Q

1.1 802.11 wireless and Bluetooth
* Bluetooth
-What’s the network it’s used called? Range?
-What does it connect with?

A

– Personal area network (PAN) - Short range
– Connect peripherals and other nearby devices

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27
Q

1.1 Biometrics
* Sign in or unlock your laptop with a
fingerprint reader or face recognition

A

– Something you are

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28
Q

1.1 Biometrics
* Requires additional configuration in the OS
-What do you require to use biometrics?

A

– Hardware required for most options

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29
Q

1.1 Biometrics
* Relatively secure
-Why is it secure?

A

– Faces and fingerprints are quite unique

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30
Q

1.1 Near-field communication (NFC)
* Short-distance networking
-How close is it?
-What’s it used for?

A

– 4 centimeters or less
– Data transfers or authentication

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31
Q

1.1 Near-field communication (NFC)
* Common on mobile phones and smart watches
-How do people use it?

A

– Payment method on your wrist

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32
Q

1.1 Near-field communication (NFC)
* Use it for authentication without typing a password
-Places where it’s used?

A

– Hospital workstations, warehouses, manufacturing

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33
Q

1.2 Portable LCD
* Liquid crystal display
-What is it?

A

– Light shines through liquid crystals

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34
Q

1.2 Portable LCD
* Advantages
-What are their advantages?

A

– Lightweight, Relatively low power, Relatively inexpensive

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35
Q

1.2 Portable LCD
* Disadvantages
-What are their disadvantages?

A

– Black levels are a challenge
– Requires separate backlight
– Florescent, LED, etc.
– Lights are difficult to replace

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36
Q

1.2 LCD technologies
* TN (Twisted Nematic) LCD
-How old?
-Response times, for what?
-Disadvantages?

A

– The original LCD technology
– Fast response times (gaming!)
– Poor viewing angles - color shifts

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37
Q

1.2 LCD technologies
* IPS (In Plane Switching) LCD
-Advantages?
-Disadvantages?

A

– Excellent color representation
– More expensive to produce than TN

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38
Q

1.2 LCD technologies
* VA (Vertical Alignment) LCD
-Comparison with TN and IPS?
-Advantages?
-Disadvantages vs TN

A

– A good compromise between TN and IPS
– Good color representation
– Slower response times than TN

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39
Q

1.2 OLED
* Organic Light Emitting Diode
-When do they emit light?

A

– Organic compound emits light when
receiving an electric current

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40
Q

1.2 OLED
* Thinner and lighter
-Weight advantages?

A

– Flexible and mobile - no glass needed

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41
Q

1.2 OLED
* No backlight
-What provides the backlight?

A

– The organic compound provides the light

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42
Q

1.2 OLED
* Tablets, phones, smart watches
-Advantages
-Disadvantages vs LCD?

A

– Very accurate color representation
– A bit higher cost than LCD

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43
Q

1.2 Wi-Fi antennas
* Antenna wires wrap around the laptop screen
-Disadvantages?

A

– It’s up high

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44
Q

1.2 Wi-Fi antennas
* Multiple antennas
- Wifi antenna Left ___ and right _____ (laptop)

A

– Main and Aux / Bluetooth

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45
Q

1.2 Webcam
* Video capture - Built-in camera and microphone
* Usually includes both audio and video
-What do webcams require for use?

A

– Specialized drivers and software

46
Q

1.2 Microphone
* Not good for non-casual use
-What kind of microphones?

A

– Analog or USB microphones can help

47
Q

1.2 Microphone
* Built-in to the laptop display
-Useful for what kind of communication?

A

– Useful for video calls

48
Q

1.2 Fluorescent vs. LED backlighting
* CCFL - Cold Cathode
-What kind of lighting?
- Power and voltage?
-Display thinness?
-Backlight?
-Laptops that use them?

A

– Fluorescent Lamp
– Higher voltage and power needed
– Added thickness to the display
– No longer need a common backlight
– Older laptops will use these

49
Q

1.2 Fluorescent vs. LED backlighting
* LED-backlit LCD display
-Backlight is what?
- ____ around the edge of the screen?
- LED’s __ the screen
- What kind of laptops are LED-backlit?

A

– Backlight is LEDs instead of florescent
– LEDs around the edge of the screen
– An array of LEDs behind the screen
– The latest laptops are LED-backlit

50
Q

1.2 Backlight and inverter
* LCD displays need a backlight
-

A

– Florescent lamp/LED to LCD display to your eyes

51
Q

1.2 Backlight and inverter
* Some laptops have inverters - Turn DC into AC
* Verify backlight
-What tool to use to verify?

A

– Look closely and use a flashlight

52
Q

1.2 Backlight and inverter
* May need to replace the LCD inverter or display
-How to choose inverter or display?

A

– Choose carefully

53
Q

1.2 Touchscreen
* But often still available
-What options should you use?

A

– Many options for input - Use the best one for the job

54
Q

1.2 Touchscreen
* Merge laptop and tablet input
-___ responds to touch, no ___ required

A

– Digitizer responds to touch - No keyboard required

55
Q

1.3 Connecting mobile devices
* Phones and tablets
-How many ways to connect?

A

– Many different ways to connect

56
Q

1.3 Connecting mobile devices
* Wired and wireless connectivity
-How do standards and options age?

A

– Standards and options change
through the years

57
Q

1.3 Connecting mobile devices
* Used for synchronization, connectivity,
backup, and identification
-Can it be done simultaneously?

A

– Sometimes simultaneously

58
Q

1.3 USB
* Universal Serial Bus
- __ speed ___ communication
- Used for?

A

– High-speed wired communication
– Used for charging and data transfers

59
Q

1.3 USB
* Micro-USB
-Size vs Mini-USB?
- Availability?

A

– A smaller USB connection
– Common now worldwide

60
Q

1.3 USB
* Older devices may use Mini-USB
-Size vs micro-USB

A

– Slightly larger

61
Q

1.3 USB-C
* 24-pin double-sided USB connector
-What’s it used for?

A

– Used for both hosts and devices

62
Q

1.3 USB-C
* Acts as a USB 2.0/3.0/3.1/4 connection
-____ signals can use the same ____

A

– Different signals can use the same connector

63
Q

1.3 USB-C
* Can transmit other signals
-What display interfaces?

A

– DisplayPort, HDMI, Thunderbolt

64
Q

1.3 Lightning
* Apple proprietary
-What ___ pin digital signals?
-What devices?

A

– 8-pin digital signals
– iPhone and iPad devices

65
Q

1.3 Lightning
* Some advantages over Micro-USB
-higher ____ for phones and tablets
-Can be ___ either way
- __ design

A

– Higher power output for phones and tablets
– Can be inserted either way
– Simpler design

66
Q

1.3 Serial interfaces
* DB-9 - also called DE-9
* Commonly used for RS-232 signals
-What does RS-232 stand for?
-How old?

A

– Recommended Standard 232
– An industry standard since 1969

67
Q

1.3 Serial interfaces
* Serial communications standard
-What connections is it used for?

A

– Traditionally used for modem connections

68
Q

1.3 Serial interfaces
* Now used as a configuration port
-What devices are used with it?
-What converter cable does it use?

A

– Switches, routers, firewalls, etc
– Use a USB to DB-9 converter cable

69
Q

1.3 NFC
* Near Field Communication
-How much data does it send over what area?

A

– Send small amounts of data wirelessly
over a limited area

70
Q

1.3 NFC
* Built into your phone
-What does it allow you to use?

A

– Payment systems, transportation,in-person
information exchange

71
Q

1.3 NFC
* Access token, identity “card”
-___ range, ___ support

A

– Short range with encryption support

72
Q

1.3 Bluetooth
* High speed communication over short distances
-What network does it use?

A

– PAN (Personal Area Network)

73
Q

1.3 Bluetooth
* Connects our mobile devices
-What devices?
-Sharing of a mobile device’s Internet connection with other connected computers over Bluetooth?

A

– Smartphones
– Headsets and headphones
– Health monitors
– Automobile and phone integration
– Smartwatches
– External speakers
- Tethering

74
Q

1.3 Hotspot
* Turn your phone into a WiFi(WLAN) hotspot
-What does this turn your phone into?
-What does this do?

A

– Your own personal wireless router
– Extend the cellular data network
to all of your devices

75
Q

1.3 Hotspot
* Dependent on phone type and provider
-What is needed to set up a hotspot(depending on provider and phone type?)

A

– May require additional charges and data costs

76
Q

1.3 Touch pens
* Touchscreen pen / touch screen stylus / capacitive stylus
-What does it allow you to do with the interface?

A

– Activate the interface without actually touching it

77
Q

1.3 Touch pens
* Handwriting
-What’s it recognize?

A

– Note taking, signatures

78
Q

1.3 Touch pens
* Precise selection
-Precise selection enables what?

A

– Easier to see the screen

79
Q

1.3 Active stylus
* Digital stylus
-What?

A

– A more advanced writing tool

80
Q

1.3 Active stylus
* The stylus communicates directly to the device
-What features?

A

– Pressure sensitivity, programmable buttons, etc.

81
Q

1.3 Active stylus
* Must be compatible with the tablet
-What stylus with what device?

A

– e.g., Apple iPad uses an Apple Penci

82
Q

1.3 Drawing pad
* Use an active stylus with an external digitizer
-What kind of input?

A

– Very precise input

83
Q

1.3 Trackpad
* Replace the mouse
-Use in what areas?
-Used by what devices(usually)?

A

– Useful in tight working areas
– Common on laptops

84
Q

1.3 Trackpad
* External options
-___ powered
- __ connected(what wireless technology?)

A

– Battery powered
– Bluetooth connected

85
Q

1.3 Trackpad
* Drag and tap
-What other options to move?

A

– Or use multiple finger input for right-clicking, zooming,
and window control

86
Q

1.3 Trackpad
* Enable and disable
-What’s it prevent?

A

– Avoid inadvertent mouse clicks and movements

87
Q

1.3 Mobile Device Accessories
* Hands-free audio - Earphones and microphone
* Wired
- ___ connections are common on laptops
- What’s it connect to?( ___ mm connector)
- ____ ___ jack
-Iphone can use __ port

A

– USB connections are common on laptops
– Connects to 3.5 mm
TRRS (tip-ring-ring-sleeve) connector
– Analog audio jack
– iPhone can use Lightning port

88
Q

1.3 Mobile Device Accessories
* Wireless - Bluetooth headsets

A
89
Q

1.3 Speakers
* Mobile audio - Battery powered
* Wireless connection - Bluetooth link
* Stereo sound - Small package

A
90
Q

1.3 Camera / webcam
* Internal or external
* Accessible from multimedia applications,
photo utilities, and video conferencing
-External on __ , internal on ___
- What kind of communication?

A

– Commonly external on desktops,
internal on laptops/tablets/phones
– Real-time video communication

91
Q

1.3 Docking station
* Docking station
-Use external __ and __
-What does it extend?
-Adds __ ___
-Desktop ___ cards
- Avoids ___ issues

A

– Use external keyboard and mouse
– Extend existing laptop interfaces
– Add additional functionality
– Desktop adapter cards
– Avoid cable issues

92
Q

1.3 Port replicator
* Port replicator
-Similar to a ___
-Commonly doesn’t have this option?
-Connects using ___

A

– Similar to a docking station
– Does not commonly have an expansion card option
– Usually connects using USB

93
Q

1.4 Cellular networks
* Mobile devices
* Separate land into “cells”
* 2G networks

  • Poor data support
    -Another name for a mobile device phone?
    -Antenna covers a ___ with certain ___
    -GSM stand for?
    -CDMA stand for?
    -2G Originally used ___ switching
    -Minor upgrades for ___ switching
A

– “Cell” phones
– Antenna coverages a cell with certain frequencies
– GSM - Global System for Mobile Communications
– CDMA - Code Division Multiple Access
– Originally used circuit-switching
– Minor upgrades for some packet-switching

94
Q

1.4 GSM
* Global System for Mobile Communications
1.4 - Cellular Standards
* 90% of the market
* Used by AT&T and T-Mobile in the United States
* Original GSM standard used multiplexing
- ___ networking standard
- Originally an ___ standard
- __ coverage(global)
-Move from one phone to another

-How much time does anyone have?

A

– Mobile networking standard
– Originally an EU standard
– Worldwide coverage
– Move your SIM card (Subscriber Identity Module) from
phone to phone
– Everyone gets a little slice of time

95
Q

1.4 CDMA
* Code Division Multiple Access

  • Used by Verizon and Sprint
  • ___ communicates at ____
  • Each call has a different ___
  • The codes are used to ___ each call on the receiving end
    -Handsets are controlled by the ____
    -How commonly adopted?
A

– Everyone communicates at the same time
– Each call uses a different code
– The codes are used to filter each call on the receiving side
– Handsets are controlled by the network provider
– Not much adoption elsewhere

96
Q

1.4 3G technology
* 3rd Generation
* Upgraded data connectivity over 2G
* Bandwidth improvement allowed new functionality
-When was it introduced?
-Speed? How’d it improve?
-Where is it used?

A

– Introduced in 1998
– Incremental 3G updates improved speeds, and Usually several megabits per second
– GPS, Mobile television,Video on demand,Video conferencing

97
Q

1.4 4G and LTE
* Long Term Evolution (LTE)

  • LTE Advanced (LTE-A)
    -___ technology(LTE)
  • Converged standard of what providers?(LTE)
  • Based on what standard?(LTE)
    -Standard supports download rates of __ Mbit/s(LTE)
    -Standard supports download rates of ___ Mbit/s(LTE-A)
A

– A “4G” technology
– Converged standard (GSM and CDMA providers)
– Based on GSM and EDGE
(Enhanced Data Rates for GSM Evolution)
– Standard supports download rates of 150 Mbit/s
– Standard supports download rates of 300 Mbit/s

98
Q

1.4 5G
* Fifth generation cellular networking
-When was it launched?
* Significant performance improvements
-
-
-
* Significant IoT impact
– Bandwidth becomes less ___
– ___ data transfers
– ___ monitoring and notification
– ______cloud processing

A

– Launched worldwide in 2020
*
– At higher frequencies
– Eventually 10 gigabits per second
– Slower speeds from 100-900 Mbit/s
*
-Bandwidth becomes less of a constraint
-Larger data transfers
-Faster
- Additional

99
Q

1.4 Updates
* PRL (Preferred Roaming List) updates
– What networks does it update? Hint: Starts with C(Network providers1, network provider 2)
* Updates Allow your phone to connect to the right tower
–

A

-CDMA networks (i.e., Verizon, Sprint)
-Can be updated over the air (OTA)

100
Q

1.4 Hotspot
* Turn your phone into a WiFi hotspot
-Your own personal wireless __
-This allows you to extend your ____ network to all of your devices
* Dependent on phone type and provider
-

A

– router
– cellular data network
- May require additional charges and data costs

101
Q

1.4 Bluetooth pairing
* Connect a Bluetooth device
-How do you access the device with the built-in security?
* Pair the devices one time
– What should Future connections be after pairing?
* Check with the manufacturer
– May prefer a ___ sequence
– _____ mode isn’t always obvious

A

– Use or verify a PIN
*
-automatic
*
-specific
-Discoverable

102
Q

1.4 Bluetooth pairing process
* Enable Bluetooth on both devices
– Android and iOS: ___
* Set devices to discoverable mode
– May require ___ on Bluetooth device
* Select discovered device
– Many ___ may appear!
* Enter or confirm PIN
– Should be____ on both devices
* Test connectivity
– Devices should now ___

A

-Settings / Bluetooth
*
-key sequence
*
-devices
-the same
-communicate

103
Q

1.4 GPS (Global Positioning System)
* Created by the U.S. Department of Defense
– Over __ satellites currently in orbit
* Precise navigation - Need to see at least 4 satellites
* Determines location based on timing differences
– Location variables such as :___, ___, ___
* Mobile device location services and geotracking
– What does it allow you to use?
– Determine physical location based on
__,__ and __

A

-30
*
-Longitude, latitude, altitude
*
-Maps, directions
-GPS, WiFi, and cellular towers

104
Q

1.4 MDM (Mobile Device Management)
* Manage company-owned and user-owned mobile devices
– BYOD ___
* Centralized management of the mobile devices
– _____ functionality
* Set policies on apps, data, camera, etc.
– Control the ___
– How much of the device does the policy apply to?
* Manage access control
–It can force ____and __ on these single user devices

A
  • Bring Your Own Device
    *
    -Specialized
    *
    -remote device
    -The entire device or a “partition”
    *
    -screen locks, PINs
105
Q

1.4 MDM configurations
* Corporate email configuration
– User does not need to ___ anything
– The ___ makes the changes on the device
– ___ details, ____ address, _____ method
* Two-factor authentication
– Require specific _____types
– (hint:Can involve fingerprint/handprint) authentication , ____ authentication app
* Corporate applications
– ___ or ____ app installation
– Prevent ____ app usage

A
  • configure
    -MDM
    -Account , server , communication
    *
    -authentication
  • Biometrics,pseudo-random
    *
    -allow, restrict
    -unauthorized
106
Q

1.4 Configuring a mobile device
* Many settings are preconfigured
– ___/ __messaging
* Email
– Everyone handles ___ ___ differently
– _____ email configurations can vary
* Data synchronization
– Data syncing is based on ___ and ___
– Important for ____ and ___

A

-Telephone / Text
*
-email services
-Corporate
*
-data rates, speeds
-backup, recovery

107
Q

1.4 Microsoft 365
* Outlook, Exchange
– Microsoft’s ____ service
– Usually the same for ____ and ____
* Authenticate to Microsoft 365
– You need the _____ and ___
* Select the items to synchronize
– Changes in Outlook will appear on the ____
* Same process for Google Workspace
– Formerly known as ___

A

-email
-Hotmail, Microsoft
*
-Username, password
*
-mobile device
*
-G Suite

108
Q

1.4 iCloud
* Integrated into iOS and iPadOS
– Provide an iCloud ___ and ___
* Select synchronization options
– Extensive ___
* Synchronize to macOS
– Use your ___, ___, or ___

A

-username ,password
*
-customization
*
-desktop, laptop,mobile device

109
Q

1.4 Synchronizing data
* Data types
– M__
– P____, m__, v___
– C_____, C____
* Data caps and transfer costs
– ____ vs ___
– Enable or disable network connections
– Control the use of ____

A

-Mail
-Pictures, music, video
-Calendar, Contacts

*
- Cellular ,802.11
-___ or ___ network connections
-cellular downloads

110
Q

1.3 Connecting mobile devices
* Wired and wireless connectivity
– __ and ___ change
through the years

A

-standards, options

Comptia 220-1001(pg 8- 64) (5 decks)

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