3. Profit Enhancement Techniques Flashcards

1
Q

What is a target cost?

A

A product cost estimate derived by subtracting a desired profit margin from a competitive market price

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2
Q

What is target costing?

A

An activity which is aimed at reducing the life-cycle costs of new products while ensuring quality, reliability and other consumer requirements

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3
Q

What stages of the life cycle are the target for target cost reduction?

A

Product planning, research and development and prototyping

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4
Q

What are the 3 main issues with using target costing in service industries?

A
  1. Difficult to determine likely sales volume and price at concept stage
  2. Often predominantly labour costs, reducing which will reduce quality of service
  3. Often each service is unique
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5
Q

What are the 5 main ways to close a target cost gap?

A
  1. Redesign the product
  2. Redesign the production process
  3. Renegotiate with suppliers
  4. Improve staff efficiency
  5. Use cheaper staff
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6
Q

What is life cycle costing?

A

Monitoring/recording costs by product over the different phases of its life (rather than per accounting period), in order to determine the total profitability of a product

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7
Q

What are the 3 main uses of life cycle costing?

A
  1. Provides better information as to the success of new product development
  2. Gives focus on where the majority of costs are incurred in relation to a product
  3. Emphasises importance of short lead time between R&D spend and launch, and focus on trying to extend the life cycle of a product
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8
Q

What are the 2 main limitations of life cycle costing?

A
  1. Very time consuming/costly

2. Not sufficient for financial reporting

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9
Q

What are the 5 stages in the product lifecycle?

A
  1. New product development
  2. Market introduction
  3. Growth
  4. Mature or stability
  5. Decline
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10
Q

What is the trend in product price from introduction to decline stage?

A
  1. Depending on strategy (penetration, skimming etc)
  2. Reduced to prevent competition or attract a wider customer base
  3. Stable, some sales promotions
  4. Reduce to sell off
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11
Q

What is the trend in production costs from introduction to decline stage?

A
  1. High (low volume, unfamiliar staff)
  2. Reduce (economies of scale, bulk buying discounts, experienced staff)
  3. Fairly constant
  4. Increase (lower volumes)
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12
Q

What is the trend in sales and marketing costs from introduction to decline stage?

A
  1. Low - medium (build awareness)
  2. Increase (reach wider base)
  3. Reduce (word of mouth and established brand)
  4. Reduce further (redirected to new products)
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13
Q

What is the trend in profitability from introduction to decline stage?

A
  1. Loss making
  2. Approaching break even
  3. Steady profits
  4. Reduced/losses (prices lower, decommissioning costs)
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14
Q

What is the value chain?

A

The sequence of business activities by which, from the perspective of the end user, value is added to the products and services produced by an entity

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15
Q

What are primary activities in the value chain?

A

Those directly related with the input of materials through to the after sales service of the finished goods

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16
Q

What are the 5 primary activities shown in Porter’s value chain?

A
  1. Inbound logistics (receipt and storage)
  2. Operating
  3. Outbound logistics
  4. Marketing and sales
  5. After sales service
17
Q

What aspects of the value chain is operations management concerned with?

A

All primary activities except marketing and sales

18
Q

What are secondary activities in the value chain?

A

Those which improvement the efficiency and effectiveness or the primary activities

19
Q

What are the 5 secondary activities shown in Porter’s value chain?

A
  1. Procurement
  2. Technology development
  3. HR
  4. Firm infrastructure (finance, legal, management)
20
Q

What are the two strategies that porter suggested firms could take to be competitive?

A
  1. Low-cost leadership

2. Differentiation

21
Q

What does Porter say is the key to achieving your chosen competitive strategy?

A

Ensuring consistency within the value chain

22
Q

What is the extended value chain system?

A

Taking into account the value chains of suppliers and distributors as well as your own