3. Master Your Interactions (Communication & Boundaries) Flashcards
1
Q
What is the Think-Say-Do Model?
A
Think before speaking, ensure your words align with actions.
2
Q
What is Hanlon’s Razor?
A
Assume ignorance over malice to avoid unnecessary conflicts.
3
Q
What is the 3-Second Rule?
A
Pause 3 seconds before responding in tense situations.
4
Q
What is Active Listening?
A
Summarize what the other person says before responding.
5
Q
What is Nonviolent Communication (NVC)?
A
Use observations, feelings, needs, and requests to communicate clearly.
6
Q
What is Clear Boundary Setting?
A
Use ‘I statements’ (e.g., ‘I need time to focus on this now.’).