3. Collecting User Data II - Recruitment and Ethics Flashcards
What are some tips for writing questions for interviews/ quesionnaires?
Simple language
Be specific
Avoid double questions
Avoid leading questions
Start with a warm up question
Front load important questions
What are self reporting query techniques?
Researcher asks questions and the participant responds
Questions illicit facts, behaviour, beliefs and opinions
Can be unreliable as people under/ over report
What are pros and cons of open ended qs?
Details
Uncover new information
V useful for early design stages
BUT
harder to answer
takes more time to analyse
What are pros and cons of closed ended qs?
Less time to analyse
BUT
requires certainty about range of possible answers
Not as useful in earlier design stages, better for evaluation
What are pros and cons of interviews?
rich, generative data
understand how user thinks/ feels
BUT
not great at understanding what people do
take time and effort to conduct and analyse
researcher bias
What are pros and cons of interviews AND questionnaires?
Faster to carry out than observations
Can cover infrequent events
Can cover activities that are hard to observe
BUT
Info may be inaccurate or lacking in detail
Researcher bias
What is informed consent?
Participants need to understand what the study is for, what data will be collected and how it will be used and stored to give their consent
GDPR
Only collect essential data
Only use data for intended purpose
Keep data safe to protect P anonymity and confidentiality