3

Question 1

Idea that companies that do not adapt to the internet age will become extinct

Answer 1

digital Darwinism

Question 2

a new way of doing things that doesn’t initially does not meet the needs of existing customers

Answer 2

disruptive technology

Question 3

produces an improved product consumers are eager to buy

Answer 3

sustainable technology

Question 4

a massive network that connects computers all over the world and allows them to share information and data

Answer 4

internet

Question 5

World Wide Web during the first few years of operation between 1991 and 2003

Answer 5

Web 1.0

Question 6

buying of selling of goods and services over the internet

Answer 6

Ecommerce (only online transactions)

Question 7

includes all ecommerce along with all activities related to internal and external business operations

Answer 7

Ebusiness

Question 8

refers to the depth and breadth of details containied in a piece of textual, graphic, audio or video information

Answer 8

information richness

Question 9

number of people a firm can communicate with all over the world

Answer 9

information reach

Question 10

occurs when a company knows enough about customer likes and dislikes that it can fashion offers more likely to appeal to certain groups of consumers

Answer 10

Personalization

Question 11

niche-market business sales strategy

Answer 11

long-tail

Question 12

agents, software, or businesses that provide a trading infrastructure to bring buyers and sellers together

Answer 12

intermediaries

Question 13

selling directly to consumers (removing intermediaries)

Answer 13

disintermediation

Question 14

adding new steps to the value chain

Answer 14

reintermediation

Question 15

refers to the creation of new intermediaries that would not have been possible before ecommerce

Answer 15

cybermediation

Question 16

pattern of consumer movement through a website

Answer 16

clickstream

Question 17

businesses buying and selling from each other over the internet

Answer 17

Business to Business

Question 18

What percent of market share does B2B comprise?

Answer 18

80

Question 19

Business that sells its products to consumers

Answer 19

B2C

Question 20

any customer who sells a product or service to a business (priceline)

Answer 20

Consumer to Business

Question 21

evualtes variables that search engines use to determine where a URL shows up

Answer 21

search engine ranking

Question 22

keywords that advertisers choose to pay for and appear as sponsored links on google results page

Answer 22

adwords

Question 23

helps companies manage the creation, storage, editing and publication of their website content

Answer 23

content management system

Question 24

next generation of internet use, more mature, focuses on collaboration, sharing, and free

Answer 24

Web 2.0

Question 25

What are the four characteristics of web 2.0

Answer 25

Open Source Content Sharing
User-contributed content
collaboration inside the org.
Collaboration outside the org.

Question 26

consists of nonpropietery hardware and software based on publicly available known standards that allow third parties to create add-on products that plug-in or interoperate ith the system

Answer 26

Open System

Question 27

contains instructions created by programmers to specificy what software should do

Answer 27

Source Code

Question 28

Any propiety software licensed under exclusive legal right the copyright holder

Answer 28

closed source

Question 29

any software whose source code is available for free to third parties

Answer 29

open source

Question 30

content created by users for many uses

Answer 30

user-created content

Question 31

online marketing concept in which the advertiser attempts to get by providing content in the context of the users experience in terms of its content, format, style, price, or placement.

Answer 31

Native Advertising

Question 32

buyers posting feedback on sellers

Answer 32

reputation system

Question 33

a set of tools that supports a team or groups by facilitating the share and flow of information

Answer 33

collaboration system

Question 34

collab. and tapping into core knowledge of all employees, partners, and customers

Answer 34

Collective Intelligence

Question 35

supports the capture, organization and dissemination of knowledge throughout the organization

Answer 35

Knowledge Management System

Question 36

communication and responce happening close to the same time (IM, texting, chatting)

Answer 36

synchronous communication

Question 37

website that rely on user participation or user-created content (Facebook)

Answer 37

Social Media

Question 38

Application that connects people by matching profile information

Answer 38

social networking

Question 39

maps group contacts (personal and professional) identifying who knows each other and who works togetner

Answer 39

Social Network Analysis

Question 40

represents the interconnection of relationships within a social network

Answer 40

social graph

Question 41

specific keywords or phrases incorporated into websites as a means of classification or taxonomy

Answer 41

Tags

Question 42

collaborative activiity of marking shared online content with keywords or tags as a way to organize it

Answer 42

social tagging

Question 43

similar to taxonomy except that crowdsourcing determines the tags or keyword based classification system

Answer 43

Folksonomy

Question 44

allows users to share, organize, search, and manage bookmarks

Answer 44

social bookmarking