3/26 MGT class Flashcards
1
Q
delegation
A
granting decision making to lower level staff
2
Q
Barriers to delegation
A
managers aren’t confident in their employees
3
Q
assigning a responsibility
A
assigning
4
Q
assigning responsibility and authority
A
delegating
5
Q
9 influence tactics
A
after
6
Q
rational persuasion
A
using graphs and stats to persuade people
7
Q
inspirational appeals
A
for sure
8
Q
Consulatation
A
getting other people to participate in a decisions
9
Q
Exchange
A
trading favors
10
Q
coalition tactics
A
asking others for help to persuade someone
11
Q
pressure
A
threatening
12
Q
legitimacy tactics
A
authority
13
Q
Three outcomes to persuasion
A
commitment, compliance, resistance
