3 Flashcards

1
Q

What i Sponsorship?

A

Sponsorship is any commercial agreement whereby the sponsor provides financial or other support in return for the right to associate its brand or products with the sponsored event.

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2
Q

What are Public Relations?

A

The practice of managing how information about an individual or company is shared with the public and media. It aims to create a positive image for the company.

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3
Q

What is sales promotion

A

A short-term encouragement to customers: to buy , to build customer loyalty or to introduce new products onto the market.

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4
Q

Give some examples of sales promotion

A

Price reductions, Competitions, Loyalty Cards, Free Samples

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5
Q

What is advertising

A

Advertising refers to the process of drawing attention to a product, brand or company

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6
Q

What are the 2 types of advertising?

A

Informative and Persuasive

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7
Q

What are the objectives of promotion?

A
  1. Retain customers
  2. Obtain New Customers
  3. Increase customer awareness
  4. Make Sales
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8
Q

What is an agent?

A

Agents are used in export markets where they have detailed knowledge of local markets, major customers and trading conditions

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9
Q

Give an advantage / disadvantage of using agents

A

Adv - An agent can cover a new geographical area without requiring the business to set up an office.
Dis - An Agent handling several products may not give sufficient attention to your product

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10
Q

Advantages of using wholesalers

A
  1. Bulk Purchasing
  2. Breaking Bulk
  3. Provide Storage Facilities
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11
Q

Disadvantage of using wholesalers

A

They require a profit margin, therefore adding to the total price

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12
Q

What do retailers provide?

A
  1. Variety + Convenience
  2. Promotion
  3. Product Info + Advice
  4. After-Sales Service
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13
Q

Name the different types of distribution chains

A

Manufacturer > Customer
Manufacturer > Retailer > Customer
Manufacturer > Wholesaler > Retailer > Customer (Traditional Method)

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14
Q

What is cost- plus pricing?

A

This involves setting a price by calculating the average cost of producing a good and adding a markup for profit

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15
Q

What is skimming/creaming pricing?

A

It involves charging a high price for a new improved product for a limited period (with the aim of gaining as much profit as possible) before it is sold to a wider market at a lower price

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16
Q

What is phsychological pricing?

A

When businesses set slightly lower prices in order to influence the customers decision, making the product seem like its good value for money

17
Q

What is destroyer/predator pricing?

A

It involves cutting prices to a very low level, for a period of time, long enough for rivals to go out of business. (its aim is to eliminate existing competition or prevent new firms from entering the market)(illegal)

18
Q

What is penetration pricing?

A

This is when a new product is being introduced to an already competitive market. Prices are set at a low level initially and then raised as consumer loyalty is built up

19
Q

What is competitive pricing?

A

When a firm sets its price at a level which is at, or just below, the price charged by its main competitors

20
Q

What are some approaches to product development?

A

Ideas from: Customers, Competitors, R&D, Staff

21
Q

What influences the products a firm chooses to produce?

A
  1. Approach of the business
  2. Technology
  3. Competitors Behavior
  4. Financial Viability
22
Q

Goods (Tangible Items)

A

Physical objects that can be seen and touched

23
Q

Consumer Goods

A

Goods sold to the general public

24
Q

Capital Goods

A

Goods sold to other businesses to be used in the production of their goods an services

25
Durable Goods
Goods that can be used repeatedly over a long period of time
26
Non-Durable Goods
Goods used up soon after purchase
27
Services (Intangible)
They cannot be seen or touched