3 Flashcards

1
Q

Linguistic features of Philippine English

A
  1. Phonological features

Devoicing of sibilant consonants like:
Beige
Pleasure
Seize
Bees
Cities

Articulated as “s”

Rendering of “th” sound as “t”, “d” such as:
This (dis), thin (tin)

Vowels: features may occur including a loss of distinction between long and short vowels in such pairs as sheep/ship, full/fool, boat/bought

  1. Lexical features

Borrowed extensively in Spanish (despidida, ‘farewell’, estafa ‘fraud, scandal’, queried ‘mistress’)

Loan translations - open/close the ligitiraaio for“turn of the light/radio; joke only for “Im teasing you; and you don’t only know for you just don’t realize”

Local. coinages include such items as to carnap, highblood, hold-upper, and topnotcher, while archaic items derived from late nineteenth century American English include comfort room (CR), solon, and viand.

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2
Q

Varieties of Philippine English

A
  1. Accrolectal Philippine English associated with academics, bilinguals from English-speaking homes and English majors at university level.
  2. Mesolectal Philippine English
    spoken by professionals who are non- English majors and who mostly use English in the workplace, and who display a noticeably Philippine accent.
  3. Basilectal Philippine English differs from the standard language in pronunciation, vocabulary, and grammar, and can of develop into different languages.

differene such as copula deletion and do-deletion in direct questions.

use of words that are typically considered slang or colloquialisms which are, usually spoken by factory workers, janitors, drivers,

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3
Q

Varieties of Philippine English

A
  1. Accrolectal Philippine English associated with academics, bilinguals from English-speaking homes and English majors at university level.
  2. Mesolectal Philippine English
    spoken by professionals who are non- English majors and who mostly use English in the workplace, and who display a noticeably Philippine accent.
  3. Basilectal Philippine English differs from the standard language in pronunciation, vocabulary, and grammar, and can of develop into different languages.

differene such as copula deletion and do-deletion in direct questions.

use of words that are typically considered slang or colloquialisms which are, usually spoken by factory workers, janitors, drivers,

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4
Q

Developing Intercultural Competence

A

Communication is instrumental to peoples control in understanding changes and varieties.

Understanding different pragmatic norms and various communicative strategies, such as negotiated skills, situated performance, communicative repertoire, and the ability to efectively and flexibly accommodate one’s interlocutors who speak different varieties of English is the intercultural competence

The knowledge and the skills of interpreting and relating, and of discovery and interaction are, considered key components of intercultural competence that can also impact upon the development of World Englishes (as more conscious attention is paid to cultural and linguistic differences of various kinds)’ to overcome the various kinds of misunderstandings that can occur.

Prejudice is another common area of concern with World Englishes tending to focus upon prejudice towards language varieties and their speakers and intercultural competence tending to focus more generally upon attitudes towards otherness, suggesting also that the development of critical cultural awareness is the way to overcome prejudice in its various forms.

Equality is both seen more within the framework of democratic citizenship in terms of promoting democratic participation regardless of language or language variety.

Therefore, communicators need to acquire the following attributes to develop intercultural competence: respect for and appreclation of other cultures, worldviews and communication styles

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5
Q

(COVID-19) as an infectious disease caused by

A

the SARS-CoV-2 virus,

spread from an infected person’s mouth or nose

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6
Q

new normal” first appeared

A

during the 2008 financial crisis

dramatic economic, cultural and social transformations that caused precariousness and social unrest, impacting collective perceptions and individual lifestyles.

used again during the COVID-19 pandemic to point out how it has completely invested and transformed undebatable pivots of human life such as professional identity, economic subsistence, work and family organization, children’s education management; imposing a radical revision of the traditional ways, practices and skills used to manage them

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7
Q

new normal” first appeared

A

during the 2008 financial crisis

dramatic economic, cultural and social transformations that caused precariousness and social unrest, impacting collective perceptions and individual lifestyles.

used again during the COVID-19 pandemic to point out how it has completely invested and transformed undebatable pivots of human life such as professional identity, economic subsistence, work and family organization, children’s education management; imposing a radical revision of the traditional ways, practices and skills used to manage them

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8
Q

during the 2008 financial crisis

A

dramatic economic, cultural and social transformations that caused precariousness and social unrest, impacting collective perceptions and individual lifestyles.

used again during the COVID-19 pandemic to point out how it has completely invested and transformed undebatable pivots of human life such as professional identity, economic subsistence, work and family organization, children’s education management; imposing a radical revision of the traditional ways, practices and skills used to manage them

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9
Q

minimize the spread of the Coronavirus

A

communicators shifted interactions from face-to-face to virtual involves online modes of communication such as video conferencing, phone calls, texts, emails, etc.

During personal interactions
distance from each other while they are wearing face masks and face shields for their health protection.

However, according to a psychologist, when we communicate,

we lose the benefit of seeing certain aspects of body language. We are losing a lot of nonverbal cues, including proxemics (our spatial environment:

how closely we position ourselves to others, the amount of space we take up) and kinesics (our body movements and gestures).

When we wear masks, we lost the ability to interpret critical facial expressions plus, our ability to convey emotion through facial expression is limited (Lindberg. 2020).

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10
Q

Brower (2020), a sociologist, suggested the following ways to enhance our effectiveness in the new normal communication:

A

a. Give people space. .dealing with more stress than usual lately,
Give everyone a bit more latitudę

If you’re used to starting meetings 8 precisely on time, consider giving your colleague a few minutes of grace.

If you prefer to ‘always have the’ camera on for meetings, be willing to have ąn off-camera meeting now and

b. Be intentionally empathetic.
putting yourself in another’s position really can help communication.

Consider what your teammate might be thinking (cognitive empathy) or what they might be feeling (emotional empathy) under the circumstances you know they’re facing.

c. Ask questions.
how your colleague is doing and how they’re holding up. Then listen and tune in to what they have to Say

d. Be forgiving.

e. Build relationships.
You know the sayings: True character is evident through difficult times. This is especially true in how we communicate now. The empathy, compassion and grace you express will reflect positively on your character.

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11
Q

minimize the spread of the Coronavirus

A

communicators shifted interactions from face-to-face to virtual involves online modes of communication such as video conferencing, phone calls, texts, emails, etc.

During personal interactions
distance from each other while they are wearing face masks and face shields for their health protection.

However, according to a psychologist, when we communicate,

we lose the benefit of seeing certain aspects of body language. We are losing a lot of nonverbal cues, including proxemics (our spatial environment:

how closely we position ourselves to others, the amount of space we take up) and kinesics (our body movements and gestures).

When we wear masks, we lost the ability to interpret critical facial expressions plus, our ability to convey emotion through facial expression is limited (Lindberg. 2020).

  1. Lockdown:
    most used word of the year for 2020.
    imposition of stringent restrictions on travel, social interaction, and access to public spaces”.

describe the restrictions imposed in countries across the globe to prevent the spread of infection

During the lockdown, people were not allowed to step out of the house except for buying necessities, reducing the number of trips outside, and ideally only a single, healthy family member making the trips when necessary.

  1. Pandemic
    as roots in Latin and the Greek pandēmos, meaning common public “Breakingit down further, pan? means“all” and dermos “means “people”

having spread from a community to several countries globe.

  1. Quarantine: similar meaning to isolatie

involves separating and restricting the movements people who were exposed to the contagious disease to see if they become sick.

imposed on someone who was exposed to COVID-19 to avoid the spread of the disease

  1. Asymptomatic: silent careers of the COVID-19 disease somer someone who is infected but does not present any kind of symptoms.

not show any signs of fever, dry cough, sore throat, shortness of 01 breath and body aches at the time of testing positive for the virus but Some ofthese individuals may be“presymptomatic’ and will develop symptoms over the next few days.

  1. Comorbidity: increases a person’s risk of becoming very sick if they develop COVID-19.

she has more than one illness or health: disorder which includes conditions like chronic 0kidney disease,COPD (chronic obstructive pulmonary disease), obesity, serious heart conditions, and type 2 diabetes.

Other conditions that may up someone’s risk of severe COVID-19. disease include asthma, hypertension, compromised immune systems, smoking, and type 1 diabetes. As per reports, over 48% of the patients who passed ot,aWay after the treatment during the COVID-19, had underlyin3 o comorbidities, said doctors around the world in their findings.

  1. PPE
    A Personal protective equipment (PPE), is a specialised clothing item used as a safeguard against health hazards

PPE protect parts of the body typically exposed in normal attire, including the nose, mouth, eyes, hands, and feet.

gloves, medical masks, goggles, face shields, gowns, respirators, and aprons as parts of the personal protective equipment.

PPE is usually intended to be worn by health-care workers or anyone else who may be in close contact with a COVID-19 patient to protect themselves and prevent transmission of the virus.

7.WFH: “workingfrom home”or“work from home’which describes work being done remotely, instead ot at an office.

new normal of the present world as many companies have offered this flexibility to their employees even post Covid.

  1. Social-distancing:

act of remaining physically apart to stem transmission of any infection and in this case, it is COVID-19.

non-pharmaceutical infection prevention and control intervention implemented to avoid or decrease contact between those who are infected and those who are not, to stop or slow down the rate and extent of disease transmission in a community. This eventually leads to a decrease in spread, morbidity, and mortality due to the disease.

Social distancing can include a move to remote work, the cancellation of events, and remaining at least six feet away from other individuals.

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12
Q

virtual communication -

A

mode of communication that includes the use of technology – audio and video to communicate with people who are not physically present in front of us.

People can be in the next room, other floor, in neighborhood or even miles away.

Virtual communication usually takes place over the following different channels (Dinardi, 2020);

Instant messaging apps: iMessage, Slack, or WhatsAppstv

Video conferencing software: Nextiva, Cospace, or Hangouts36

Project nanagement tools: Asana, Basecamp, or Trellos

Email-clients: Apple Mail, Outlook, Yahoomail, or Gmail oet Social media: LinkedIn, acebook, or TwitOutlook

Phone calls: Desk phones, VoIP apps, mobile phones

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13
Q

Expert tips to set you up for success in your next virtual presentation:

A
  1. Get the Lighting Right:
    people can see you well. Make sure you have good front light-meaning the light shines brightly on your face.
  2. Choose the Right Background:
    enhances your professional image and is aligned with your message. Avoid a cluttered background or anything that can be distracting,
  3. Know the Technology: Nothing kills a presentation faster than a presenter who fumbles with the technology. This

dry run is essential so that you’re comfortable with the platform features.

  1. Play to the Camera:
    look directly into your computer’s camera, not on the screen or at the other participants.

Put the camera at eye level. Try not to have your camera too far above or below you. iť’s too low, then you run the risk of creating a double chin. A camerd too high makes it difficult to maintain eye contact, as you your gaze dřopping as you speak.

  1. Get Close (But Not Too Close). You want the camera to frame your face, neck, and shoulders, People are drawn to faces
  2. Plug into Your Modem: If possible, plug your computer directly into your modem using an Ethernet cable. This will give you the strongest signal and most stable internet connection. The last thing you want to happen during your presentation is to have a weak or unstable internet signal.
  3. Incorporate Redundant Systems: If using slides, make sure someone else (another webinar co-host or producer) also has a copy of the slides just in case your internet goes wonky and you have to present by calling in. If you are using slides, make them visually appealing. Use high-quality graphics and limit the amount of text on each slide. It’s your job as a presenter to deliver the content. The slides are meant to enhance your spoken words, not replace them.
  4. Do A Sound Check: If your sound is garbled, people will tune out. While people may forgive less than perfect video, if they can’t clearly hear you, they will leave. Practice with someone on the other end of the presentation platform. Make sure your sound emits clearly. Sometimes headphones or external microphones work better than the computer audio, sometimes not. Every platform is different, so make sure your sound quality is excellent every time. And again, you should practice with the same technical configurations and location that you will use for your presentation.
  5. Stand Up: If possible, use a standing desk or position your laptop so you can stand at eye level with your computer. Standing up provides a higher energy level and forces us to put our body in a more presentation-like mode. If you have to sit, lean forward as you would if you were presenting at a real meeting or as if you were a TV news anchor. Avoid slouching away from the camera, as that sends a signal that you are disconnected from the audience.
  6. Be Animated: Just like in a live presentation, you want to present with a little energy and animation. Too slow or too monotone in your voice makes it easy for folks to disengage and tune out. Keeping people engaged virtually requires you to actually be engaging.

11.: Pace Yourself: Without real-time visual audience feedback cues, getting the pacing right can be difficult. Even though you want to infuse some animation and energy into your presentation, don’t pump up the speed too much. If you tend to be a fast talker in real life, practice slowing down just a bit. If you’re a slow talker, you may want to speed up just a bit.

  1. Engage Your Participants: Just as if you were doing an in-person presentation, craft your presentation to engage the audience. Incorporate chats, polls, raised hand features, etc. Try not to speak for more than ten minutes without some sort of audience engagement. Use the participant list to interact with your participants by name. Have people chat or raise a hand if they want to speak. Keep track of the order of people and then call on them to invite them to turn on their cameras, if applicable.
  2. Let Someone Else Check the Chats: Don’t get sidetracked by the live chats during your presentation. You’ll be shocked at how distracting it is to your train of thought if you attempt to read the chats while speaking. Instead, have your co-host or producer monitor the chats. If you ask people to chat answers or comments to a question you’ve posed, then pause your talking and engage directly with the chats by acknowledging them, reading them out loud, and commenting on them.
  3. Evaluate and Enhance: If possible, record the session and take the time to play back and look for areas that worked well and areas that you might want to improve upon. Great presenters, whether virtual or in person, understand the value of continually honing their craft. Be sure to acknowledge your strengths as well as your areas of improvement.
  4. Be Yourself and Have Fun: Again, just like in face-to-face presentations, audiences connect to authenticity, so be yourself! Let your personality show through. Have fun. If you look like you’re enjoying the presentation, so will others. Research shows that happy people retain information better than bored or disinterested people, so model the energy that you want to create. The audience takes its cue from you.

Virtual Netiquette
Communication involves ethics that concern the creation and evaluation of goodness in all aspects and manifestations of communicative interaction.

Social etiquette
behavior we adopt in various social situations, such as interactions with family, friends, neighbors, or strangers.

Importance of Netiquette:
correct and proper way of conducting yourself while communicating online.

derived by combining “net” and “etiquette.

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14
Q

Book of Virginia Shea entitled“The Core Rules of Netiquette;

A

Rule 1: Remember the human feelings.
What frequently gets people into trouble when communicating online is that they easily forget they are communicating with real people. There’s a human behind the words you’re reading. It’s easier to shoot back a response to a negative comment because you’re looking at text on a screen rather than looking at someone in the eyes. There’s a certain anonymous freedom, although nothing is really anonymous on the Internet. It’s also easy to misread the context of someone’s words when you can’t see their facial expressions or body language. Meaning can also get lost in translation when auto-correct changes your text or sloppy typing leaves out key words.

Rule 2: Adhere to the same standards of behavior online that you follow in real life.
There’s something freeing about being potentially anonymous, or at least faceless, that ignites a feeling of freedom to say things that you would never say in person. You can type it, and then shut down your computer or log out of Facebook. You can ignore everyone’s response, at least for a little while. But this kind of cyber behavior can still get you into trouble—it just may not be as immediate as if you were listening to their response in person. For instance, copying someone else’s work can violate copyright laws. In addition, saying someone did something when they didn’t could harm their reputation and be considered libelous. On a more personal level, you could risk alienating yourself from a group of friends, family members, or colleagues because of something you’ve written.

Rule 3: Know where you are in cyberspace.
Knowing where you are writing and your audience is essential because online forums and domains all have their own rules. What’s good for one group may go against the mentality or rules of another.

Rule 4: Respect others’ time and bandwidth.
The information overload in today’s society can be overwhelming. It’s important to respect people’s time, keeping your online communication succinct and to the point. It’s also wise to keep in mind that your communications, whether they are in the form of emails or online posts, take up space in storage systems. Bombarding mailing lists with large files or unnecessary data is not looked upon favorably.

Rule 5: Make yourself look good online.
Spelling and grammar are meaningful in online communication. Content also is key. Before you post about “knowing” something, be sure you actually know what you’re talking about. Chat rooms can be particularly tempting. Swearing, starting flame wars, or posting comments that you know will cause controversy is just poor netiquette. It’s also important to keep in mind that writing a message in all caps is considered poor online etiquette because it is commonly understood to be the equivalent of shouting at the recipient.

Rule 6: Share expert knowledge.
One of the true benefits of expanded online communication is the ability to share and retrieve expert knowledge quickly. If you’re an expert and have research or news to share, this is one of the best uses of the internet.

Rule 7: Help keep flame wars under control.
On the other hand, flaming, or trying to incite drama by expressing strong and obnoxious opinions, seems to be widespread in the cyberworld. In some forums and chat rooms, it may be expected, but it’s not looked upon kindly in others. Administrators of Facebook groups, for example, may take these posts down or block users that start flame wars from access to their groups.

Rule 8: Respect one another’s privacy.
This ability to share information at the touch of a button comes with responsibility. An important netiquette rule is respecting the privacy of others.

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15
Q

Type of Speech Definition

A

Business Meeting Speech Delivery: Performed within formal office meetings.

Social Gathering Speech Delivery: Wishing the newlywed or answering a question from the audience.

Open Forum Speech Delivery: Extemporaneous performed with careful planning and research.

Formal Meeting Speech Delivery: Speech delivery performed within formal or newly assigned minutes.

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16
Q

Speech Delivery

A

EXTEMPORANEOUS SPEECH - carefully planned and researched.

Although the speaker may have a few notes in the form of an outline, the whole speech has not been committed to memory. With extemporaneous speaking, you have control over what you say or do. You can make changes, elaborate with examples or illustrations, or omit a few minor points if time is running short.

Speaking extemporaneously from a keyword outline demands carefully constructed notes as you speak and encourages you to remain audience-centered.

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17
Q

Communication Apprehension

A

Communication apprehension is the feeling of anxiety that one experiences before and/or during a public presentation such as impromptu, extemporaneous, memorized, or manuscript speech delivery.

Causes of Communication Apprehension:

  1. Poor preparation
  2. Inappropriate self-expectations
  3. Fear of evaluation
  4. Excessive focusing
  5. Fear of the audience
  6. Not understanding the body’s reactions
18
Q

Purposive Communication

A

Purposive Communication focuses on five fundamental purposes, namely:

To inform

To express

To obtain

To influence

To meet social expectations

Every purpose provides different forms of communication.

19
Q

Public Speaking

A

viewed as a form of art because it involves styles and techniques in facing a group of people otherwise known as the audience.

has objectives such as to inform, to entertain, to persuade, or to instruct based on the call of the specific communication context.

When presenting a speech intended for the public, it is essential to apply the seven (7) elements of speech delivery:

  1. Voice and Articulation

The human voice is important in any speech situation. The substance and weight of one’s knowledge are best presented through a pleasing and audible voice. The volume of the voice depends on the following considerations:

The size and proximity of the audience (listeners)

The size and acoustics of the venue

The material (topic) to be presented

The pitch of the voice should also be considered, particularly its softness and loudness. Correct breathing and pronunciation would make the delivery more comprehensible.

  1. Gestures

Gestures or hand movements are necessary to synchronize with the message of the speaker during an oral speech delivery. Although the use of hands is culture-bound, there are standard movements that have universal meaning. Examples include:

Pointing or index finger: Used to gesture location.

Supine or hands held up with palms open: May mean welcoming people.

Prone or hands held down with palms open: May signal the audience to calm down.

Other gestures describe, divide, receive, or give information and are also shown using hand movements.

  1. Posture

Posture is another element of delivery applied to allow the speaker to exude confidence. It helps maintain the speaker’s back straight, promotes relaxation, and establishes professional composure.

  1. Body Movement

Body movement is an essential element of speech delivery. Along with gestures and posture, the speaker is reminded to move his/her body following the right timing and space. It is not sufficient to stay in one place while speaking before an audience. The listeners appreciate a speaker who is animated and pleasing to look at. However, body movements should not be awkward on stage. Speakers should avoid being a “swayer,” a statue, or a pacer.

  1. Facial Expressions

The facial expressions of a speaker are an additional element that makes the message much easier to understand. The speaker’s face can connect with listeners as long as expressions support the conveyance of information. The speaker should avoid confusing the audience, as miscommunication can arise. It is important to steer away from showing a poker face, facial contortions, or exaggerated expressions to communicate one’s intentions precisely.

  1. Eye Contact

Eye-to-eye contact demonstrates sincerity and confidence. Establishing proper eye contact during a job interview or while addressing a large group of people makes the audience feel valued and connected to the speaker.

  1. Diction

Diction is often mistaken as pronunciation alone. It refers to the good choice of words, correct language structure, acceptable or standard pronunciation, fluency, and proficiency of language.

20
Q

Impromptu Speech

A

presented without any advanced preparation or planning; thus, it is also referred to as a “spur-of-the-moment” speech delivery. There are instances when one might be assigned to present a speech without being provided with sufficient time to prepare. In such cases, the quality of the speech should not be compromised.

The following guidelines can assist a speaker asked to articulate a point of view, render a brief report, or explain a series of procedures:

  1. Anticipate the possibility that you might be called to speak.
  2. Listen actively.
  3. Do not worry about small mistakes. There is no such thing as perfect speech delivery in impromptu speaking.
  4. Use basic principles of speech organization: introduction, body, and conclusion.
  5. Speak briefly and concisely. Go directly to the point.
21
Q

Power of Persuasion

A

One of the purposes of a speech is to persuade. The audience could act, react, interact, and respond to the speaker’s way of encouraging the listeners.

Let us test your convincing power by promoting any of the given items to the audience. How would you persuade them to purchase the item that may not be useful for them? You are given a minute to deliver your speech in class.

An empty bottle of condiments

A blotting pen

Old pocket calendars

An empty ink cartridge

A piece of slipper

22
Q

Argumentative Type

A

This speech presentation aims to secure the agreement of the audience. The speaker uses arguments, proofs, evidence, facts, and statistics. The objective is to win the audience to the speaker’s side by sheer force of logic and sound reasoning.

Arguing is the process of proving a proposition with reasons and evidence.

The essentials of argument or reasoning are:

  1. The Claim: The statement of what you want the audience to believe. It is the speech goal or proposition. Claims may be of:

Fact

Definition

Cause

Value

The claim should be logical and supported by sufficient evidence to win the audience’s agreement.

23
Q

Persuasive Type

A

This presentation aims to convince or lead the audience to an action according to the call of the topic. This may move listeners to:

Make decisions

Change their minds

Take any necessary action

The kind of appeal or argument can enhance the objective of this speech type.

Logical Appeal: Relies on facts, figures, and authorities to illustrate the speaker’s position.

Emotional Appeal: Appeals to the emotional side of the listeners.

Character Appeal: Utilizes the speaker’s credibility as an expert in the field to strengthen persuasion.

24
Q

Audience Analysis in Business Presentations

A

It is significantly necessary to know the profile of the audience when creating business presentations.

The speaker must assess:

  1. The needs and expectations of the audience
  2. Their history, authority, and research

The speaker must prepare his/her paper with the audience in mind because the success of the presentation depends on the target audience.

25
Q

Preparatory Stage of Business Presentations

A

The collected information about the listeners will ensure complete and effective preparation. The overall impact of the presentation will ultimately be evaluated by the audience.

During the preparatory stage, the speaker is expected to:

  1. Plan and project the objective of the presentation.
  2. Identify the desired outcome of the speech.
26
Q

Credibility

A

is vital—audiences will be unwilling to pay attention to speakers who lack credibility.

Factors that contribute to credibility include:

Educational background

Expertise in the field

Passion for the topic

Appearance and presentation style

The speaker must encompass these qualities to create a strong connection with the audience.

27
Q

Globalization was first recognized by the end

A

of the 18th century when the British Empire introduced world-changing innovations, such as the steam engine and the industrial weaving machine.

During the first industrial revolution, steamships and trains allowed for the efficient transport of goods both within and across countries. These technological advancements enabled the British industrial sector to expand its market, leading to increased global demand for products such as iron, textiles, and other manufactured goods.

As a result, the international market expanded significantly, marking the early stages of globalization driven by technological innovation and trade.

28
Q

Globalization was first recognized by the end

A

of the 18th century when the British Empire introduced world-changing innovations, such as the steam engine and the industrial weaving machine.

During the first industrial revolution, steamships and trains allowed for the efficient transport of goods both within and across countries. These technological advancements enabled the British industrial sector to expand its market, leading to increased global demand for products such as iron, textiles, and other manufactured goods.

As a result, the international market expanded significantly, marking the early stages of globalization driven by technological innovation and trade.

29
Q

Globalization in the Philippines

A

According to Dudley Guinigundo (2017, 2018), the major trends of globalization in the Philippines can be attributed to trade openness, financial openness, and migration.

Trade Openness:
The Philippines began implementing trade policy reforms in the 1980s, which resulted in:

Decreasing transport costs.

A more open market, particularly in electronics and electrical components.

Improved information and communication technology, allowing companies to manage production more efficiently.

Financial Openness:
The financial sector in the Philippines saw significant growth between the 1990s and 2000s due to financial openness, which led to increased capital flows into the country.

Migration:
The Philippines has been open to labor mobility since the 1970s, establishing the country as a major source of international migrants. This has given the nation decades of experience in managing labor migration.

Globalization extends beyond the mere movement of goods across borders. It involves people, services, knowledge, culture, and communication, emphasizing the interconnectedness of economies, societies, and communication systems worldwide.

30
Q

Impact of Globalization on Communication

A

Communication has been directly influenced by globalization. According to Shabir et al. (2015), globalization has redefined international communication in three key ways:

  1. Opening Closed Markets:
    Previously isolated markets are now part of the global network, allowing global media corporations to access these markets.
  2. High-Speed Internet:
    The rapid spread of high-speed internet and bandwidth has revolutionized international news, making content more accessible and altering news delivery methods globally.
  3. Media and Digital Revolution:
    The convergence of globalized media and digital technologies has reshaped global journalism and mass communication, enhancing how news is disseminated worldwide.

Globalization has broadened borders, technological exchange, and cultural communication, making it imperative for communicators to recognize its features, dimensions, and effects on human interaction.

31
Q

Importance of Glocalization:

A

Globalization makes globalization less abstract and more tangible, allowing it to directly benefit communities.

It bridges universal values with local customs, creating unique, effective communication strategies.

The approach respects cultural diversity, allowing global knowledge, such as health advancements or scientific developments, to be adapted and accessible to indigenous and isolated groups.

Challenges and Communication:
Effective communication through glocalization involves:

Respecting diversity and understanding cultural differences.

Recognizing common preconceptions and building strategies to address them.

Collaborating with anthropologists and science communicators to ensure the adaptation of global solutions like vaccines or health services to local contexts without losing scientific accuracy or effectiveness.

In essence, glocalization is a strategic approach that combines global trends with local perspectives, enhancing understanding, acceptance, and application in diverse cultural settings.

32
Q

The Internet and Global Communication

A

The advent of the Internet and technology has significantly advanced glocal communication, making interactions faster, easier, and more dynamic. With mobile technologies and internet platforms, both local and international communication have become more accessible and engaging. The Internet has created a virtual space that connects people across various locations and cultures, facilitating communication during the era of globalization.

33
Q

According to Pawiak (in Dapat & Chang, 2018), the influence of Internet communication on globalization can be summarized as follows:

A
  1. Fast Establishment of Contact:
    The Internet allows individuals to connect with others quickly, breaking geographical barriers and enabling instant communication across the globe. However, the emotional component of these communications can lead to challenges such as online offensive words or misunderstandings.
  2. Increased Ambiguity in Communication:
    Internet communication lacks non-verbal cues, as it is predominantly text-based. This limitation can lead to misinterpretations or ambiguity, creating challenges in understanding intent or emotions.
  3. Anonymity and Manipulation:
    Online interactions come with anonymity, which can lead to the manipulation of identities. This creates difficulties in verifying information about new acquaintances, a problem less common in traditional, face-to-face communication. Despite this, online spaces allow for the development of close interpersonal relationships driven by curiosity and exploration.
  4. Expression of Emotions:
    Since non-verbal cues are absent in text-based communication, new conventions have emerged to convey emotions. Examples include:

Text Formatting and Emoticons: Online users express feelings by using emoticons (e.g., 😊, 😢) and adjusting text formats.

Avatars: Graphical representations of individuals (avatars) are used in online platforms, social media, or chat rooms as another way to express identity and emotion in virtual environments.

The Internet has transformed communication by introducing these unique conventions and new challenges. While it expands opportunities for connection, it also reshapes the way emotions and social cues are expressed and interpreted across different cultural contexts.

34
Q

The Impact of Globalization on Cultural Exchange, Communication, and Technological Innovation

A

Globalization has fostered cultural exchange by facilitating interaction among people from diverse countries with varying cultural characteristics. This exchange is made possible through both tourism and migration, enabling individuals to experience the behaviors, customs, foods, and traditions of other regions. Such interactions allow people to gain exposure to different ways of life, enriching their personal experiences and promoting mutual tolerance.

  1. Promotion of Cultural Exchange:

International Tourism and Migration: These phenomena have enabled people to become familiar with different cultural expressions and traditions, offering opportunities for learning and connection.

Shared Media Consumption: Films, television, literature, and art allow individuals to explore other cultures and their realities from their own perspectives.

Tolerance: Living and interacting with diverse groups encourage individuals to embrace different ways of life and build mutual respect.

However, critics argue that globalization has led to the dominance of certain cultures, causing some traditional practices and customs to be overshadowed or replaced.

  1. Increased Flow of Information:

Globalization has enhanced the speed and ease with which information travels worldwide.

Shared communication channels allow countries to exchange knowledge, although this can lead to misunderstandings due to differing regional contexts.

Professionals across various sectors are working on improving communication strategies to bridge these gaps and foster smoother information exchange.

  1. Encouragement of Language Learning:

The interconnected global economy and cultural exchange have increased the demand for learning additional languages.

Language fluency facilitates better communication, understanding of cultural expressions, and business opportunities.

Learning new languages breaks barriers and allows individuals and businesses to interact and connect in global markets.

  1. Support for Technological Innovation:

Technology is a cornerstone of globalization. It has created platforms for instantaneous communication and interaction across vast geographical distances.

Technological advancements connect distant regions and promote collaboration, innovation, and economic development.

Examples include innovations like the internet, mobile technology, and digital media, which enable real-time global connections and business opportunities.

In conclusion, globalization promotes cultural exchange, enhances technological innovations, and facilitates the rapid sharing of information. While it brings opportunities for connection, learning, and tolerance, it also requires careful management to address challenges like cultural homogenization, misunderstandings, and unequal access to resources.

35
Q

When is an Incident Report Written?

A

necessary in situations where safety, health, or property is compromised. These situations include:

  1. Injury to Individuals – Any harm or physical injury that occurs to a person.
  2. Self-Abusive Behavior – Instances where an individual causes harm to themselves.
  3. Aggressive Behavior Directed at Others – Actions jeopardizing the safety of others.
  4. Serious Illness – Illnesses requiring immediate attention or posing serious risks.
  5. Property Destruction – Damage to or destruction of property.
  6. Imminent Death – Events leading to or indicating an immediate risk of death.
  7. Unusual Problematic Behavior – Any abnormal behavior causing concern.
  8. Missing Articles – Loss or theft of important items or property.
  9. Medication Reaction – Adverse effects from prescribed medication.
  10. Administration of Wrong Medicine or Vaccine – Errors in administering treatments.
  11. Exposure Incidents – Events involving exposure to harmful substances or situations.
36
Q

Characteristics of an Effective Incident Report

A

Poorly Written Incident Report:

Thoughts are disorganized.

Details are inadequate or inappropriate.

Particulars are not factual or objective.

Writing mechanics (grammar, spelling, etc.) are poor.

The content is illogical, failing to provide a clear picture.

Well-Written Incident Report:

Presented in a well-organized manner.

Complete and comprehensive details are included.

Information is accurate, factual, and impartial.

Writing mechanics are strictly observed.

Creates a clear mental image of the incident for the reader.

37
Q

How to Write an Effective Incident Report

A

An incident report must present facts clearly, systematically, and with appropriate language. It should include all essential information to ensure a complete understanding of the incident.

Key Considerations for Writing:

  1. Present the Facts:

Include the names and identification of involved individuals.

Record the date, time, and location of the incident.

Describe the events leading up to the incident.

  1. Use Objective and Impartial Language:

Avoid bias or personal opinions.

Stick to observable and verifiable details.

  1. Be Detailed but Concise:

Provide all relevant information without unnecessary elaboration.

  1. Follow a Logical Structure:

Use headings or sections for clarity, such as “Incident Description,” “Actions Taken,” and “Recommendations.”

  1. Ensure Accuracy:

Double-check facts, grammar, and spelling for precision.

By adhering to these principles, an incident report can effectively document critical events, aid in investigations, and help prevent future occurrences.

  1. Arrange the Events Logically, Chronologically

Sequence Matters: Organize the details in a logical, chronological order.

Start with the events leading up to the incident (actions, reactions, tools, or hazardous materials involved).

Next, describe the incident itself with as much clarity and detail as possible.

Finally, include the actions taken immediately after the incident to resolve or manage the situation.

A clear timeline helps readers easily understand what occurred.

  1. Analyze the Events

Provide an in-depth analysis of the incident.

Explain how it started and detail the primary and secondary causes.

Identify any contributing factors, such as environmental conditions, human error, or equipment failure.

This section ensures accountability and helps pinpoint areas that need attention.

  1. Recommend Course of Action

End the report with practical recommendations to prevent similar incidents.

Recommendations could include:

Personality development training for employees or students.

Preventive maintenance on equipment or tools.

Evaluation of job procedures for safety and efficiency.

Policy review to ensure compliance and relevance.

This section ensures proactive measures are taken to avoid recurrence.

38
Q

How to Write an Effective Incident Report

Types of Memorandums

A
  1. Directive Memo:
    Communicates policies or procedures from higher-ups to subordinates (e.g., dress code, conduct).
  2. Report Memo:
    Details developments or outcomes of official business, often sent from subordinates to higher-ups.
  3. Response Memo:
    Provides answers or information regarding inquiries.
  4. Confirmation Memo:
    Documents verbal agreements in writing.
  5. Ideas and Suggestions Memo:
    Proposes ideas or suggestions, typically from lower ranks to higher-ups.
39
Q

Characteristics of an Effective Memo

A

Short and precise.

Uses proper writing mechanics.

Avoids clichés, overly complex phrases, and jargon.

Conversational yet professional in tone.

Courteous and understanding.

40
Q

How Agendas are Carried Out

A

Agendas typically follow a structured process to ensure meetings are productive and organized:

  1. Motions Made: Proposals or suggestions are introduced during the meeting.
  2. Motions Approved: Agreed-upon motions are noted and acted upon.
  3. Motions Denied: Unaccepted motions are documented with reasons, if applicable.
  4. Suggestions: Additional ideas or inputs from attendees are considered.
  5. Plans of Action: Specific strategies or steps are outlined to address the agenda items.
  6. New Business: Items not included in the original agenda but introduced during the meeting.
  7. Schedule, Time, and Venue for the Next Meeting: Determined and documented for clarity.
  8. Approval and Signatory of the Presider: The presider validates the minutes or resolutions with a signature.