3 Flashcards

1
Q

What is order of things happening if die intestacy?

A

Administrator appointed and ask for letter of administration

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2
Q

Who can write a will if someone lacks capacity?

A

Court of protection via the ‘official solicitor’

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3
Q

Deed of variation

How long til can no longer vary?

Requirements? (4)

A

A will (or even intestacy) can be varied within 2yrs of someone’s death. To change who assets are being passed to.

Rules:
- must be over 18 and sane
- signed by those giving up benefit
- contains statement the variation is to be effective for IHT as if deceased had made it
- involves no consideration for money or money’s value

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4
Q

Settlor of trust

Trustees of a trust

A

Settlor - person putting assets into trust

Trustees - person looking after trust

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5
Q

Property:

  • Joint tenants
  • Tenants in common
A

JT - 50/50 ownership and passed to other owner if die

TIC - can choose % of ownership and ownership goes through will or intestacy if die

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6
Q

If family member has no legal right to information can you disclose if family member is in need of LTC? Can you take info. from this family member?

A

No to both, must have legal right, e.g. attorney. As would be breaking data protection.

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7
Q

What is rule of person having or not having mental capacity?

A

Someone should be treated as having mental capacity, unless it is proven otherwise.

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8
Q

Ordinary POA (General POA in Scotland)

Enduring POA

Lasting POA (continuing POA in Scotland)

A

OPOA - look after finances but stops if lose mental capacity

EPOA - person chooses for attorney to look after finances immediately or when lose capacity but does not cover health and welfare

LPOA - person chooses for attorney to look after finances immediately or when lose capacity. Can also cover personal welfare but only when lose mental capacity

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9
Q

What is main difference between Scottish and UK POA?

A

In Scotland can have 1 POA for both welfare and finance but in UK need LPOA for each

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10
Q

If don’t have POA, must apply to courts but what is name for attorney? How does this differ?

A

Deputy

Courts can put restrictions on powers e.g. can not pass assets for IHT purposes unless has benefit to person who lost mental capacity

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11
Q

3 main data principles

A

Data used for purpose it was given only

Kept safe and secure

Information is accurate and upto date

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12
Q

If no one is there to control finances of someone, who could take over this on their behalf?

A

Hospital

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13
Q

How to assess care and financial needs (8)

A

Extent of care needed due to level of disability

Wishes of individual and to some extent family

Cost of care required & what type of care

Current assets and liabilities

Individuals ATR

What benefits do they receive and are they entitled to any others

Is a will or POA in place

Calculate shortfall (wants - gots = needs)

Are best asking for LA to help fund or use assets, as LA will only pay for sufficient care

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14
Q

Who can submit an eligible complaint? (3)

A

Individual

Small business with fewer than 10 staff or turnover of under €2m

A charity with annual income under €6.5m or trust with net assets under €5m

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15
Q

Mandatory steps for a complaint (4)

A

Customer sent acknowledgment of a complaint within a reasonable timescale

If not resolved after 4 weeks, customer sent a holding letter

After 8 weeks, further holding letter explaining the delay and notify of right to go to FOS

If complaint upheld must make appropriate offer of compensation and be put in position if wrong doing had not taken place

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16
Q

Time restriction on contacting FOS (2)

A

6 months of receiving right to go to

Or

6yrs since event in question, or 3yrs of being aware of the event

17
Q

Who controls FOS?

A

FCA

18
Q

What is FOS financial compensation limit?

A

£355k + costs & interest

19
Q

Financial limits on FSCS

A

£85k for all products except insurance. With insurance it is 100% for compulsory insurance and 90% for non compulsory insurance or if intermediary fails

20
Q

Complaints process in NHS?

Can you receive compensation?

A
  1. Complain to practitioner directly
  2. Complain to Parliamentary & health service ombudsman

No, only recover costs incurred

21
Q

Complaints process with LA? (2)

A
  1. Complain to LA directly
  2. Complain to LA ombudsman, but will only take action if own procedures were not followed