2.9

Question 1

Planning for accuracy and efficiency: Examples

Answer 1

1. JIT production
2. Quality assurance and control (QA and QC)

Question 2

Quality assurance: definition

Answer 2

Is about managing quality throughout design, manufacture and distribution

Question 3

Quality assurance: pros

Answer 3

1. Reduces cost
2. Reduces waste
3. Produces more consistent products

Question 4

Total quality management

Answer 4

Is a management system that makes continual improvements

Question 5

Critical path analysis

Answer 5

Is a management tool used to schedule the most efficient way of completing a project/process

Question 6

Critical path analysis: is used to…

Answer 6

1. Gain an overview of the production process
2. Help meet schedules
3. Indicate how time is spent
4. Monitor tasks
5. Manage costs

Question 7

Scrum: main focus

Answer 7

Focus is to encourage teamwork between those in different parts of a business.
Encourages collaboration

Question 8

Scrum: done by…

Answer 8

1. Planning for quality products
2. Locating any problems
3. Resolving issues
4. Working with others (outside of immediate team)
5. Having a team responsibility to improve/guarantee quality

Question 9

Six sigma: main focus

Answer 9

Improve products quality and customer satisfaction
Reduce costs
Develop skills and knowledge

Question 10

Six sigma: done by…

Answer 10

Using statistical analysis to reduce errors = improving quality