2.5 - operations management Flashcards

1
Q

What is operations management?

A

The management of the processes involved in the production and delivery of products.

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2
Q

What are the key elements of operations management?

A

Production

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3
Q

What is production planning?

A

The process of planning how to produce goods and services efficiently.

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4
Q

What is capacity utilization?

A

The percentage of potential output a company is producing.

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5
Q

What is efficiency in operations?

A

Doing tasks with the least amount of resources and time.

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6
Q

What is lean production?

A

A production method that aims to minimize waste while maximizing value.

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7
Q

What is just-in-time (JIT) production?

A

A system where materials are ordered and received only when needed for production.

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8
Q

What is quality control?

A

Ensuring that products meet certain standards and specifications.

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9
Q

What is quality assurance?

A

The process of ensuring quality in every stage of production.

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10
Q

What is total quality management (TQM)?

A

A company-wide approach to improving quality in all aspects of operations.

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11
Q

What is inventory management?

A

The process of overseeing the flow of goods and materials in and out of a business.

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12
Q

What is supply chain management?

A

Managing the flow of goods

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13
Q

What is a stock-out?

A

A situation where a business runs out of stock.

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14
Q

What is a buffer stock?

A

Extra inventory held to prevent stock-outs.

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15
Q

What are economies of scale?

A

The cost advantages a business gains from producing in larger quantities.

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16
Q

What is batch production?

A

Producing goods in batches or groups rather than individually or continuously.

17
Q

What is mass production?

A

Large-scale production of standardized products.

18
Q

What is flexible production?

A

The ability to change production processes quickly to meet demand.

19
Q

What is the importance of operations management?

A

It ensures products are produced efficiently