2.4 - Summary Flashcards

1
Q

What are the benefits of job production?

A

Highly flexible

High profit margins

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2
Q

Why might a company choose to adopt cell production over traditional flow manufacturing techniques?

A

Workers are more motivated operating as a team
Production more flexible
Movement of resources (waste) is minimised

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3
Q

Identify three ways in which a business could increase labour productivity

A

Identify three ways in which a business could increase labour productivity

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4
Q

What is a potential drawback of increasing labour productivity?

A

Increasing labour costs

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5
Q

Why is efficiency important?

A

It improves productivity

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6
Q

What are the seven types of waste a business might experience?

A
Transport
Inventory
Defects
Waiting
Overprocessing
Overproduction
Motion
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7
Q

How is capacity utilisation measured?

A

(Existing output/maximum possible output)*100

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8
Q

How can a business increase its capacity utilisation?

A

Employ workers on temporary contracts

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9
Q

Why is quality important?

A

Key to meeting customer needs and being able to compete in the market

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10
Q

How can a business improve quality?

A

Efficient training
New technology
High-quality suppliers
Understand customer needs

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11
Q

Why can improving quality be difficult for a business?

A

Customer’s perception of quality fluctuates
Involves more work so can be opposed by workforce
Measuring quality can be difficult and expensive
Business could let quality slip if there’s no incentive to outperform other businesses

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12
Q

What is Kaizen?

A

Small teams work together to identify small changes that can build to large scale improvements over time (continuous improvement in lean production and quality management)

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13
Q

What are three characteristics of TQM?

A

Teamwork
Quality policies
Feedback from customers taken into account

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