2.3 Recruitment, selection and training of workers Flashcards
Describe the methods of recruiting and selecting workers.
- Identify job vacancy
- Have a job analysis (what does the job entail), write job description
- Write person specification (what type of person is needed to fill the job)
- Advertise job and send out details + application forms on request
- Compare job applications with person specification to select a shortlist of best applicants to interview
- Send invitations to attend interviews to shortlisted applicants/If not shortlisted, send letter of regret
- Prepare and conduct job interviews
- Send best application formal job offer
- Draw up contract of employment
Internal recruitment
Vacancy filled by employee already in business
External recruitment
Vacancy filled by someone not in business/new
Name the advantages + disadvantages of internal recruitment.
Ads:
- Knows employee, monitored on close level
- Save time/Less training
- Motivation
Disads:
- Reduces range of employment skill
- Opportunity cost
- Unhappiness within organisation
Name the advantages + disadvantages of part-time workers.
Ads:
- Less pay/salary required
- More dynamic
- (for employee) Does not require much time
- (for employee) Flexibility
Disads:
- Less fluidity and cohesion in work
- (for employee) less experience gained
- (for employee) less job security
Name the advantages + disadvantages of full-time workers.
Ads:
- Know business better than part-time workers
- May be more experienced
- More loyal to business
Disads:
- More expensive than part-time workers
- (for employees) requires much time
- (for employees) not flexible
Why is training needed?
Helps to increase efficiency, quality, productivity, customer service, safety and overall, success of business.
What is ‘induction training’?
Training programme to help new recruits become familiar with workplace, people they work with and procedures they need to follow
Benefits + limitations of induction training
Benefits:
- Workers feel more familiar → more motivated + willing
- Specific to business, relevant to what business requires
Limitations:
- Increases business costs
- Induction trainers receive wage/salary but don’t contribute to output
What is on-the-job training?
Training at the place of work (Watching an experienced worker)
Benefits + limitations of on-the-job training.
Benefits:
- Relatively cheap
- Workers learn how business wants job done
- Workers are producing output while training
Limitations:
- Slows down production of experienced worker
- Workers may pick up bad habits from experienced workers
- May not learn the most up-to-date methods
What is off-the-job training?
Training that takes place away from the workplace
Benefits + limitations of off-the-job training.
Benefits:
- Workers learn latest methods, techniques
- Doesn’t disrupt production of other workers
Limitations:
- Expensive
- Worker doesn’t produce output in training
- Training may not be specific to the business’ requirements
What is ‘dismissal’?
Termination by the employer because the worker has broken company rules or is not performing work to the required standard
What is ‘redundancy’?
Termination of employment by the employer because the job is no longer needed
→ may be given recompense
