2.3 Leadership and management

Question 1

What is management?

Answer 1

Management is the people in a business that ensure tasks are completed

Question 2

What must managers do?

Answer 2

-Plan, set objectives
-Organise, ensure that the business has the right amount of resources
-Command, make sure workers know what they are supposed to do
-Coordinate, ensure activities are done and where they are supposed to be done
-Control,

Question 3

What is scientific management?

Answer 3

Scientific management refers to when managers use a deliberate thinking process

Question 4

What is intuitive management?

Answer 4

Intuitive management refers to when managers use their intuition

Question 5

What is a leader?

Answer 5

A leader is someone that inspires and people follow them voluntarily. They are relationship-oriented

Question 6

What are the 5 types of leadership styles?

Answer 6

-Autocratic
-Paternalistic
-Democratic
-Laissez-faire
-Situational

Question 7

What is an autocratic leadership style?

Answer 7

An autocratic leadership style is where the leader holds on to as much power as possible

Question 8

Describe the features of a autocratic leadership style?

Answer 8

-No consulting
-Makes all the decision
-Usually used when employees are unskilled, not trusted

Question 9

ADV and DIS of autocratic leadership style?

Answer 9

ADV:
-Decision making is quick
-Instructions are clear
DIS:
-Employees do not develop the skill of making decisions

Question 10

What is a paternalistic leadership style?

Answer 10

A paternalistic leadership style is where the leader has great concerns for the businesses employees but still has authority over them

Question 11

Describe the features of a paternalistic leadership style?

Answer 11

-Provide employees with a sense of safety
-Get loyalty

Question 12

ADV and DIS of a paternalistic leadership style?

Answer 12

ADV:
-Get loyalty
-If employees like this style they will remain at the business
-Employees take great pride in their work and do not want to let the leader down
DIS:
-Leaders may come across as having favourites

Question 13

What is a democratic leadership style?

Answer 13

A democratic leadership style is where the leader involves employees in decision making and informs them on issues that affect them

Question 14

ADV and DIS of a democratic leadership style?

Answer 14

ADV:
-People like being involved in decision making
-Employees feel as if they have a voice
DIS:
-Slow decision making
-Style requires chemistry

Question 15

What is a situational leadership style?

Answer 15

A situational leadership style is one where the leader changes the leadership style depending on the situation

Question 16

ADV and DIS of a situational leadership style?

Answer 16

ADV:
-Leader matches their style to the situation
DIS:
-If leadership style changes too much, the leader may come across as unpredictable