2.3 Leadership and management

Question 1

What is management?

Answer 1

Management is the people in a business that ensure tasks are completed

Question 2

What must managers do?

Answer 2

CCCOP
-Coordinate resources
-Control a situation to achieve objectives
-Command employees
-Organise resources
-Plan objectives

Question 3

What is scientific management?

Answer 3

Scientific management refers to when managers use a deliberate thinking process

Question 4

What is intuitive management?

Answer 4

Intuitive management refers to when managers use their intuition

Question 5

What is a leader?

Answer 5

A leader is someone that inspires people who follow them voluntarily. They are relationship-oriented

Question 6

What are the 5 types of leadership styles?

Answer 6

-Autocratic
-Paternalistic
-Democratic
-Laissez-faire
-Situational

Question 7

What is an autocratic leadership style?

Answer 7

An autocratic leadership style is where the leader holds on to as much power as possible

Question 8

Describe 3 features of a autocratic leadership style?

Answer 8

-No consulting
-Makes all the decision
-Usually used when employees are unskilled

Question 9

2 ADV and 1 DIS of autocratic leadership style?

Answer 9

ADV:
-Decision making is quick
-Instructions are clear
DIS:
-Employees do not develop the skill of making decisions

Question 10

What is a paternalistic leadership style?

Answer 10

A paternalistic leadership style is where the leader cares for the businesses employees but still has authority over them

Question 11

Describe 2 features of a paternalistic leadership style?

Answer 11

-Employees feel a sense of safety
-Leaders get loyalty

Question 12

3 ADV and 1 DIS of a paternalistic leadership style?

Answer 12

Leaders gDV:
-Get loyalty
-If employees like this style they will remain at the business
-Employees take great pride in their work
DIS:
-Leaders may come across as having favourites

Question 13

What is a democratic leadership style?

Answer 13

A democratic leadership style is where the leader involves employees in decision making and informs them on issues that affect them

Question 14

2 ADV and 2 DIS of a democratic leadership style?

Answer 14

ADV:
-People like being involved in decision making
-Employees feel as if they have a voice
DIS:
-Slow decision making
-Style requires chemistry

Question 15

What is a situational leadership style?

Answer 15

A situational leadership style is one where the leader changes the leadership style depending on the situation

Question 16

1 ADV and 1 DIS of a situational leadership style?

Answer 16

ADV:
-Leader matches their style to the situation
DIS:
-If leadership style changes too much, the leader may come across as unpredictable