22- causes and effects of change and managing change Flashcards
1
Q
examples of internal change within a business
A
objectives
finances
skill levels
innovation
2
Q
examples of external change within a business
A
customer base technology competition economy environment
3
Q
what is anticipated change
A
occurs each day
4
Q
what is unanticipated change
A
no control over this change
5
Q
what is operational change
A
departmental
day to day
