2.1.10 Operations plan: key elements of operations system

Question 1

1. Outline the key elements of an operations system. Apply each key element to the business that you
   developed as part of the Online Social Enterprise Business (OSEB) project.

Answer 1

1. inputs

• The initial materials etc. used to make the output
• Can be broken down into five categories
  1. Materials
  2. Capital equipment
  3. Labour
  4. Information from a variety of sources
  5. Time

2. Processes

• How the input will be used to get the output

3. Outputs

• The end product

Applying each key element to my business

For example,

Input was a office
Process was administration
Output was customers