2.1 Understanding management, leadership and decision-making Flashcards
1
Q
What do managers do
A
- Set objectives
- Organise
- Motivate and communication
- Measure
- Develop people
Plan, Organise, Direct and control
2
Q
Types of management and leadership styles
A
- Autocratic leaders: makes decisions without consulting others
- Democratic leaders: makes the final decision but includes others in the process
- Laissez-faire leaders: allow team members freedom
- Charismatic leaders: believe they can do no wrong
- Paternalistic leaders: consult and try to make decisions in the best interest of all
- Bureaucratic leaders: who do exactly by the rules
3
Q
Tannenbaum and Schmidt’s continuum
A
Left side
- Tells
- Sells
- Consults
- Shares
Right side
4
Q
Blake and Mouton’s grid
A
High Concern for People, Low Concern for Production
- Country club management
High Concern for People, High Concern for Production
- Team management
Low Concern for People, Low Concern for Production
- Impoverished management
Low Concern for People, High Concern for Production
- Authority-Compliance management
Middle Concern for both
- Middle of the road Management
5
Q
Democratic leadership style
A
- Encourages participation
- Makes use of delegation
- Two-way communication
- Decisions made on a basis of decisions agreed by the majority
6
Q
Authoritarian leadership style
A
- Decision making kept among the managers
- Leader retains control throughout
- One-way communications downwards from leader to subordinates
- Useful when quick decisions are required
- Supervision required
7
Q
Laissez-faire leadership style
A
- Leader has a peripheral role
- Staff manages business
- Uncoordinated delegation occurs
- Can encourage production of highly creative work by subordinates
- May bring the best out of highland professional or creative groups
8
Q
Influences on the choice of leadership style
A
- The individual: personality, skills, preferences
- Nature of the industry: some industries require a high degree of creativity
- Business culture: business traditions may determine the style adopted
