21 The importane of motivation in the workplace

Question 1

job satisfaction

Answer 1

pleasure, enjoyment or sense of achievement that employees get from their job

Question 2

hygiene factors

Answer 2

things at work that result in dissatisfaction

Question 3

motivators

Answer 3

things at work that result in satisfaction

Question 4

job enrichment

Answer 4

making a job more challenging and interesting

Question 5

Maslow’s hierarchy of needs

Answer 5

Order of people’s needs starting with basic human needs