2.1 Technology Flashcards
What is e-commerce?
E-commerce is the act if buying or selling a product using an electronic sustem such as the internet
Some examples of e-commerce
Online advertising.
Using online advertisments to get more customers. E.g and ad will be on the top of google search when a customer uses those words keyword
Online auctions
This is where customers bid for products or services. It can reduce business costs as the owner doesn’t need a website so they won’t need technical ICT skills. They also sill not need a shop or salesroom also saving them costs
What does digital communication mean
Digital communication is the transmission of information electronically between computing devices
Some examples of digital communication
Phone calls
Ideal when an employee wants to speak to a customer or client about their purchase. E.g estate agent - talking about the house. Problems can be that there is no signal to make the call and that the customer might not be able to pick up and then the employee will have to leave a voice message that might not be listened to.
Email
It is free and there are not sending fees. They are sent very quickly unlike sending a letter. There is no set time it has to be read. Provides a printable receipt. Messages can be sent with encryption.
Problems can be that it can be sent to spam folder of in junk mail. Might delete the email without looking at it. Can be easily ignored.
Information and communication technology (ICT) meaning
Information and communication tenchology is the computing and communications systems that a business might use to exchange information with stakeholders.
Stakeholder meaning
Stakeholders are individuals and organisations that are affected by, and affect, the activities of a business.
Intranets meaning
Intranets are communication networks which can only be accessed by an organisation’s employees
Extranets meaning
Extranets are similar to intranets but can also be accessed by other organisations such as suppliers
Software robots meaning
Software robots are advanced computer programs that can operate a range of administrative activities previously carried out by emplyees
Cloud computing meaning
Cloud computing is a general term for delivery of specialist computing services, such as the storage of very large amounts of data, provided by businesses using the internet
M-commerce (or mobile commerce) meaning
M-commerce is the buying and selling of products through wireless handled devices such as phones
Digital communication meaning
Digital communication is the transmission of information electronically between computing devices
Webchat meaning
Webchat is a simple means of communicating in real time using only web browsers such as firefox or internet explorer
Apps (or applications) meaning
Apps are pieces of software designed for a specific purpose and for use on smartphones and tablets
Social media meaning
Social media are methods of online communication such as websites and apllications. They share information and help to develop social and professional contacts
