2.1 Technology

Question 1

E-commerce

Answer 1

The buying and selling of products and services of products and services using devices connected to an electronic network

Question 2

Social Media

Answer 2

Any form of electronic communication that allows users to share ideas, content, information and messages

Question 3

M-commerce

Answer 3

The buying and selling of products through wireless handheld devices such as smartphones

Question 4

Digital communication

Answer 4

The transmission of information electronically between computing devices

Question 5

Apps

Answer 5

Pieces of software designed for a specific purpose and for use on smartphones and tablets

Question 6

Web chat

Answer 6

Simple means of communicating in real time

Question 7

Cloud computing

Answer 7

General term for the delivery of specialist computing services

Question 8

Intranets

Answer 8

Communication networks which can only be accessed by an organisations employees

Question 9

Extranets

Answer 9

Communication networks that can be accessed by other organisations and employees

Question 10

Information communications technology (ICT)

Answer 10

The computing and communications systems that a business might use to exchange information with stakeholders