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Business Studies
> 3.4 Good Customer Service > Flashcards
3.4 Good Customer Service Flashcards
Study These Flashcards
Business Studies
(16 decks)
1.1 Purpose and Nature Of Business
1.2 Business Ownership
1.3 Business Aims and Objectives
1.4 Stakeholders
1.6 Business Planning
1.7 Expanding a Business
2.1 Technology
2.2 Ethical and Environmental Considerations
2.3 How changing economic circumstances Impacts businesses
2.4 Globalisation
2.5 Legislation
2.6 The Competitive Environment
3.1 Production Process
3.2 The Role Of Procurement
3.3 The Concept Of Quality
3.4 Good Customer Service
