2.1 - Motivating Employees Flashcards

1
Q

Why people work (5)

A

Job satisfaction - feeling like you’re doing something meaningful with your lives

Esteem needs - feeling important

Money - luxuries, necessities

Security - your not going to get fires

Social needs - making friends and building relationships

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2
Q

Benefits of a well motivated workforce (4)

A

High output per worker

Willingness to accept change

Low-labour turnover

Low rate of absenteeism

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3
Q

Mallows heirarchy

A

Self actualisation
Esteem needs
Social needs
Safety / security needs
Psychological needs

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4
Q

Methods of motivation

A
  • wage
  • salary
  • profit sharing
  • commission
  • bonus
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5
Q

Directors

A

Senior managers who lead a particular division of department of a business

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6
Q

Line managers

A

Managers with direct responsibility for people below them in the heirarchy of the organisation

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7
Q

Supervisors

A

Junior managers who have direct control over the employees below them in the organisational structure

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8
Q

Staff managers

A

Specialists who support, inform and assist line managers

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9
Q

Delegations

A

the act of empowering to act for another

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10
Q

Delegation benefits

A
  • empowers your teams
  • builds trust
  • assists with professional development
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11
Q
A
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