2.1 Intro to Information Technology Flashcards
Define Information Technology
The technology used to create, maintain and make information accessible using systems for information storage, retrieval and exchange.
Explain the purpose of an IT department in an organization
Advance business goals
Provide better services and products
Accelerate internal processes
Major IT roles
User Support
Data and Information Management
Networks
System Integration
User Support functions
Analyze needs and issues
Identify and implement solutions
Minimize technical interuptions
Data and Information Management functions
Build systems to:
Enable storage retrieval
Analyze use of organization data
Disaster recovery
Business continuity-mitigate high cost of losing data
Networks functions
Enable exchange of data between organization servers-access to resources
System Integration functions
Engage in complex activities to ensure the new product integrates with the organizational infrastructure ecosystem
Explain the importance of ensuring the data and information systems support business goals and processes
Disaster recovery and mitigate high cost
Differentiate information and data
Data: Raw data
Unorganized
Information: A collection of processed raw data. (structured or unstructured)
Define Information Systems
Collection of data and information used to support decision making in an organization
Describe characteristics of valuable data
Analyze: Profit, Revenue, Cashflow, Assets and Liabilities
Increase revenues (products and customer satisfaction)
Examine existing production and processes
Develop new processes and integration
Make evidence-based decisions
Understand business values
Differentiate input, output and storage
Input: Intake of raw data from a data source
Output: Providing results of the information to user
Storage: Component of the information system keep the input data, information and results from various phases of the transformation for the intermediate or permanent record
Describe user needs and other information system requirements, including security and accessibility functions
