206 aims and objectives Flashcards

1
Q

what is a vision statement

A

is a decription of what a business sets out to achieve in the medium to long term (1) it should provide a clear guide of the future direction if a business to seniour management (1)

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2
Q

benifits of haviing a vision statement

A
  • helps setting objevtives and supports business startergy
  • communicates to employees how they can contriute and can imporve employee motivation
  • allocates resouces more efficiently
  • engages customers to puchase from the business ad become brand loyal.
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3
Q

benefits of clear vision statement to shareholders

A

-customers-> they know what to expect from the business-know brand idenity

-shareholders->engages shareholders as they have confidence of their long term visions. (security of investments) as they are supported with more detailed information

-managers-> better decision making- purchase only what fits into the vision, claitry on which tasks to assign

-employee-> more motivation- all working towards common goal- feel like they have purpose

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4
Q

what does a useful vision statements depend on

A
  • depends on if the vision statement is realistic and acsesible- leads to demotivation
  • depends on the clairity- can be hard and vauge o understand especially to employees
  • depends on how accesible the vision statement is- many external stakeholders don’t see it
  • depends on how actively the business makes decsions to a chieve the vision , if not stakeholders loose trust and brand reputation is harmed
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5
Q

what is a mission statement

A
  • a broad statement of it’s aims and values (1). it will guide the everyday operations and decsion making of the business (1)
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6
Q

reasons for having a mission statement

A
  • ensures all employees ae clear on the purpose of the business- focused on the same goals
  • helps with stategic planning
  • gives transparancy for investors/shareholders- understand hw thier capital will be used
  • helps customers understand ethics and objectives of a comany
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7
Q

advantages of a mission statement (+)

A
  • employys useful- guidance with their day-to-day tasks
  • managers useful- guides eevrday decsion making and actions
  • gives business clear goal for everyone to work towards
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8
Q

disaddvantges of a mission statement (-)

A
  • may only be useful for internal stakeholders eg.managers as they are the ones that impliment it within the everday work of the busines s
  • might not carry huge importance- oftern vauge and expess aspiration rather than reality- oftern never achieved
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9
Q

what does (+)/(-) of vision statement depend on

A

whether the mission and values are truely lived out in all decisions within the originisation and not just a wish that is forgotten about

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10
Q

what are SMART objectives

A

Specifc->. should specify what the business wants to achieve- clear so stakeholders undertand what the objective is
Measurable-> mesured to make sure the objective has been achived, numericial
Achievable-> if unrealitic- demotivating
Realstic-> is the business likley to achieve its objetives with the resources available?
Time-> timescale needs to be set for achieving objectives

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11
Q

why are SMART objectives useful

A
  • more percise than normal objectives, more quantifiable,- more easy to monitor performace
  • enable feedback and learning within the. orginisation- management can monitor achievement and make changes where necassary
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