204 FINAL PREP Flashcards
Communication
Process of acting on information
Human Communication
Process of making sense out of the world & sharing that sense with others by creating meaning through the use of verbal & non-verbal messages
Types of Communication
- Interpersonal
- Intrapersonal
- Impersonal
- Mass
- Public
- Hyperpersonal
- Small Group
Interpersonal communication
Distinctive, transactional, involving mutual influence, helps us to manage our relationships
Intrapersonal Communication
Communicate with oneself
Impersonal Communication
Treat people as objects or by their role rather than as unique individuals
Mass Communication
Same message communicated to many people at once (usually not in person)
Public Communication
In person, address large number of people
Hyperpersonal Communication
Using email/instant messaging to establish relationship
Small Group Communication
3-15 people interact with a common purpose, mutual influence
Action
Message Transfer
Source
Originator of thought/emotion
Encoding
Translate thoughts/ideas/feelings into an understandable code
Decoding
Receiver interprets the thoughts/ideas/feelings
Message
Written, spoken or unspoken, sent intentionally or unintentionally, verbally or non-verbally or written
Channel
Pathway on which message is communicated
Receiver
Person who decodes the message which is filtered through past experiences, attitudes, beliefs, values, prejudices and biases
Noise
Interferes with message, prevents it from being understood
Feedback
Response to message, necessary for message to be effective
Context
Physical & Psychological environment, people present, etc.
Transaction Model of Communication
Interaction is simultaneous (send & receives messages concurrently) with people reacting to each other
Systems Theory of Communication
System of interconnected elements - change in one element can affect the other elements
Episodes Model of Communication
Sequence of interactions whereby message of one person influences the message of another
Principles of Interpersonal Communication
- connects us to others
- irreversible
- complicated
- governed by rules
- content & relationship dimensions