202-38 Flashcards
1
Q
Ts answers phone promptly and states in a courteous manner______________
A
- Command
- Rank
- Surname
- May I help you
2
Q
Ts notifies __________ of all important messages
A
-Desk Officer
3
Q
Refer any _______________ or ______________ to deal Officer
A
-Allegation of corruption or other misconduct
4
Q
The TS maintains
FROTH
A
- Frequent telephone inquiries
- Rollcall (duplicate copy)
- Outgoing toll log
- Telephone dispatch log
- Highway conditions record (and makes related notifications)
5
Q
Notify _____________ when a member required to signal fails to comply within a _____________
A
- Desk Officer
- Reasonable amount of time
