2 Key Concepts Flashcards
Business Analysis Core Concept Model is…
... a conceptual framework for business analysis. The core concepts are: - Change - Need - Solution - Stakeholder - Value - Context.
Change is…
… the act of transformation in response to a need.
Change works to improve the performance of an enterprise, deliberated and controlled through BA activities.
Need is…
… a problem or opportunity to be addressed.
Needs can cause changes by motivating stakeholders to act, though changes can cause more needs.
Solution is…
… a specific way of satisfying one or more needs in a context.
A solution satisfies a need by resolving a problem or taking advantage of an opportunity.
Stakeholder is…
… a group or individual with a relationship to the change, the need, or the solution.
Stakeholders are often defined in terms of interest in, impact on, and influence over the change.
Value is…
… the worth, importance, or usefulness of something to a stakeholder within a context.
Value can be seen as potential or realized returns, gains, and improvements. It is also possible to have a decrease in value in the form of losses, risks, and costs.
Tangible Value is…
… value that’s directly measurable.
It often has a significant monetary component.
Intangible Value is…
… value that’s measured indirectly.
It often has a significant motivational component, such as a company’s reputation or employee morale.
Context is…
… the circumstances that influence, are influenced by, and provide understanding of the change.
It is everything relevant to the change that is within the environment such as attitudes, behaviours, beliefs, etc.
Business Analysis is…
… the practice of enabling change in an enterprise by defining needs and recommending solutions that deliver value to stakeholders.
Business Analysis Information is…
… information of any kind—at any level of detail—that is used as an input to, or is an output of, business analysis work.
E.g. elicitation results, requirements, designs, solution options, etc.
Design is…
… a usable representation of a solution that focuses on how value might be realized by a solution if it is built.
Enterprise is…
… a system of one or more organizations and the solutions they use to pursue a shared set of common goals.
Enterprise boundaries can be defined relative to the change and need not be constrained by the boundaries of a legal entity, organization, or organizational unit.
Organization is…
… An autonomous group of people, managed by a single individual or board, that works towards common goals and objectives.
It often has a clearly defined boundary and operates on a continuous basis.
Plan is…
… a proposal for doing or achieving something.
Plans describe a set of events, dependencies, expected sequence, schedule, results or outcomes, materials and resources needed, and stakeholders involved.
Requirement is…
… a usable representation of a need that focus on the value to be delivered if a requirement is fulfilled.
Risk is…
… the effect of uncertainty on the value of a change, a solution, or the enterprise.
Requirements Classification Schema includes the following:
- Business requirements
- Stakeholder requirements
- Solution (Quality of Service) requirements
- functional requirements
- non-functional requirements
- Transition requirements
Business Requirements are…
… statements of goals, objectives, and outcomes that describe why a change has been initiated.
What do I want? Why do I want it?
Stakeholder Requirements are…
… the needs of stakeholders that must be met in order to achieve the business requirements.
What are the needs?
Solution (Quality of Service) Requirements are…
… the capabilities and qualities of a solution that meets the stakeholder requirements.
What do I want?
Functional Requirements are…
… the capabilities that a solution must have in terms of the behaviour and information that the solution will manage.
What is to be done?
Non-Functional Requirements are…
… the conditions under which a solution must remain effective or qualities that a solution must have.
How is it to be done?
Transition Requirements are…
… the conditions and capabilities the solution must have to facilitate transition from the current state to the future state.
Not needed once the change is complete.
What are the conditions?
BA Stakeholders are…
- Business Analyst
- Sponsor
- Customer
- End Used
- Domain Subject Matter Expert
- Supplier
- Project Managed
- Implementation Subject Matter Expert
- Tester
- Operational Support
- Regulator
Business Analyst is…
… … a person who performs business analysis tasks described in the BABOK® Guide.
Customer is…
… someone who uses or may use products or services produced by the enterprise and may have contractual or moral rights that the enterprise is obliged to meet.
Domain Subject Matter Expert is…
… any individual with in-depth knowledge of a topic relevant to the business need or solution scope.
End User is…
… a stakeholder who directly interacts with the solution.
End users can include all participants in a business process, or who use the product or solution.
Implementation Subject Matter Expert is…
… any stakeholder who has specialized knowledge regarding the implementation of one or more solution components.
E.g. solution architect, developer, database administrator, etc.
Operational Support is…
… someone responsible for the day-to-day management and maintenance of a system or product.
E.g. product analyst, help desk, and release manager, etc.
Project Manager is…
… a person managing the work required to deliver a solution that meets a business need.
PM balances the project factors including scope, budget, schedule, resources, quality, and risk.
Regulator is…
… someone responsible for the definition and enforcement of standards.
Standards include legislation, corporate governance standards, audit standards, etc.
Sponsor is…
… a person responsible for initiating the effort to define a business need and develop a solution that meets that need.
They authorize the work to be performed, and control the budget and scope for the initiative.
Supplier is…
… a stakeholder outside the boundary of a given organization or organizational unit.
Suppliers provide products or services to the organization.
Tester is…
… a person defining how to verify that the solution meets the requirements and conduct the verification process.
Testers ensure that the solution meets applicable quality standards, and that the risk of defects or failures is understood and minimized.
Task is…
… a discrete piece of work that may be performed formally or informally as part of business analysis.
Process is…
… a set of activities designed to accomplish a specific objective by taking one or more defined inputs and turning them into defined outputs.
Non-Functional types are…
- Performance & Scalability
- Portability & Compatibility
- Reliability & Maintainability
- Security
- Localization
- Usability
