2 Facilities Management Flashcards
A profession that encompasses multiple disciplines to ensure functionality of the built environment by integrating people, place, process and technology
Facility Management
5 branches of Facilities Management
- Cleaning Services
- Support Services
- Property Services
- Catering Services
- Security Services
This involves
- physical security
- surveillance
- technical installation
- emergency management
Security Services
This involves
- daily cleaning
- periodical cleaning
- segment cleaning
- special cleaning
Cleaning Services
This involves:
- front & back office
- welfare facilities
- labour supply
Support Services
This involves
- contract catering
- event catering
- confectionary services
- vending services
Catering Services
This involves
- Building & ground maintenance
- energy management
- damage control
Property Services
Communication plans and processes for both internal and external stakeholders
Communication
Emergency and risk management plans and procedures
Emergency Preparedness and Business Continuity
Sustainable management of built and natural environments
Environmental Stewardship and Sustainability
Strategic plans, budgets, financial analyses, procurement
Finance and Business
Healthy and Safe environment, security, FM employee development
Human Factors
Strategic planning, organize staff and lead organization
Leadership and Strategy
Building Operations and Maintenance, occupant services
Operations and Maintenance
Foresight in management of all projects and related contracts
Project Management
Best practices, process improvements, audits and measurements
Quality
Real estate planning, acquisition and disposition
Real estate and property management
Facility management technology, workplace management systems
Technology
Responsible for an effective and strategic planning tat simplifies the day-to-day business operations of an organization, with paying special attention to its infrastructure management
Facility Manager
A facility manager looks after various aspects, including:
- Vendor Management
- Contract Management
- Client Management
An integrated multidisciplinary, interdisciplinary field devoted to the coordination of space, infrastructure, people and organization
Facility management
Two levels which a facility manager may operate in
- Strategic-tactical
- Operational
Consumers and end-users need to be informed about the potential impact of the decisions on the provision of space, services, cost and business risk
Strategic-tactical
Facility manager ensures corporate and regulatory compliance plus the proper operation of all aspects of a building to create an optimal, safe and cost effective environment for the occupants to function.
Operational
