1 Facilities Management Flashcards
It is managing all the support system which is required for operating core operation of business.
Facility Management
Maximizes value and provide efficient management services at lower operating cost and maintaining high service level.
Facility Management Services
Two types of Facility Management Services
- Soft Services
- Hard Services
involvement of skill
Soft Services
involvement of electrical and mechanical equipment with human skill
Hard Services
What are two more facility management services that came into existence due to the complexity of the business?
- Production Support System
- Specialized Services
the management of communal buildings such as offices or colleges
Facility Management
This term is similar to property management but is applied to larger commercial properties where the management and operation of the buildings is more complex.
Facility Management
IFMA
International Facility Management Association
“A profession that encompasses multiple disciples to ensure functionality of the build environment by integrating people, place, processes and technology.” definition by?
International Facility Management Association (IFMA)
“The practice or coordinating the physical workplace with the people and work of the organization; integrates the principles of business administration, architecture, and the behavioral and engineering sciences.” by?
International Facility Management Association (IFMA)
“Facilities management is the integration of processes within an organization to maintain and develop the agreed services which support and improve the effectiveness of its primary activities.” provided by?
European Committee for Standardization
“Facilities management is the integration of processes within an organization to maintain and develop the agreed services which support and improve the effectiveness of its primary activities.” ratified by?
BSI British Standards
Company’s largest asset
Employees
Company’s second largest asset
Facilities
Scope of Facilities Management
- Real Estate Management
- Occupancy Management
- Maintenance Management
- Financial and Performance Management
- Asset Management
- Building Systems
Top 4 Skills for a maintenance Manager in order
- Organization Skills
- Ability to see the big picture
- People Skills
- Analytical Skills
Managing physical environment
Hard FM Services
Managing People and organization
Soft FM Services
Fire Safety System
Lighting System
Preventative maintenance
Plumbing
HVAC
Electricity
Structural maintenance
Hard FM Services
Waste Management
Cleaning Services
Space Planning
EHS Compliance
Pest Control
Building Security
Landscaping
Catering
Soft FM Services
What does a Facility Manager manage?
- People
- Place
- Process
- Technology
Employee No
Name
Title
Phone
Email
Location
Dept, etc.
People
Building
Suite
Office
Cubicle
Lounge, etc.
Place
Maintenance
Moves
Safety
Ergonomics
Service Delivery, etc.
Process
Request, Approve, Assign, Complete
Work Order Process
Request, Review, Schedule Assign, Comeplete
Move Add & Change Process
Databases
CAD
Mobile
Reporting
Integrations, etc.
Technology
Adds employees names to floorplans
Occupancy Plan
