2. Biopsychosocial Principles of Clinic Flashcards

1
Q

What do we need to provide the best psychological care?

A
  • knowledge of patient
  • knowledge of common presenting psych problems
  • understanding building blocks of psych theories
  • ability to synthesise and reflect to fit theory to individual
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2
Q

Explain ICE theory

A
  • a mnemonic for consultations introduced by Pendleton
  • IDEAS - what the patient thinks might be happening, whether there is a problem
  • CONCERNS - what they’re worried about (may be condition, situational/making a fool)
  • EXPECTATIONS - what they think is going to happen - tooth extracted vs check up
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3
Q

Relevant info to look at for this as a dentist?

A
  • info collected at intake
  • talking to patient
  • observing and reflecting on how they respond to you in appointment
  • trying out theoretically-informed approaches (if appropriate, if dental fear)
  • psychometric measures
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4
Q

Define ‘fear’

A
  • refers to here and now
  • an emotion associated with danger
  • strong urge to escape or fight
  • often accompanied by physical response to ‘fight or flight’
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5
Q

Define ‘anxiety’

A
  • refers to the future
  • emotion associated with anticipation of danger
  • strong urge to avoid
  • physical response less intense and longer-lasting
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6
Q

Define ‘pain’

A
  • unpleasant sensory and emotional experience associated with actual/potential tissue damage or described in terms of damage
  • known to cause emotional distress and to be increased by distress
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7
Q

3 behavioural science theories associated with fear, anxiety and pain

A
  • behavioural learning theory
  • cognitive factors
  • social/environmental factors
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8
Q

Define ‘classical conditioning’

A

two things that always occur together will become linked

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9
Q

Examples of classical conditioning

A
  • Pavlov’s dogs
  • Little Albert
  • dentist and unpleasant feelings/noises
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10
Q

Terms of classical conditioning

A
  • unconditioned stimulus and response - stimulus exerts certain response before any conditioning takes place like a sudden noise causes fear
  • neutral stimulus - something which at first has no impact on response (e.g a rat)
  • conditioned stimulus and response - a previously neutral stimulus is paired with the unconditioned one - conditioned stimulus comes to evoke same response as unconditioned through association
  • generalization is when conditioned response also triggered by other stimuli similar to conditioned stimulus
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11
Q

Implications of classical conditioning

A
  • patients may react with fear to features of dental environment - smell of surgery, sight of staff in uniform etc
  • elements of dental care may resemble past experiences of patients who experienced trauma/abuse
  • helpful to pay close attention to env and interpersonal factors to reduce similarity with previous bad experiences
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12
Q

Behaviour and … are often linked

A
  • emotions
  • approach behaviour and confidence, avoid behaviour and fear, aggressive behaviour and anger
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13
Q

Skinner’s operant conditioning

A
  • about re-inforcement (operant conditioning about behaviour being shaped by what happens immediately after behaviour)
  • positive reinf is behaviour followed by rewarding outcome, negative reinf is beh followed by cessation of unwanted experience
  • punishment - an unwanted experience
  • extinction - behaviour is followed by no rewarding outcome - eventually stops
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14
Q

For each of these reinforcement schedules, give the rate of learning and extinction
- continuous
- fixed ratio
- fixed interval
- variable ratio
- variable reinforcement

A
  • slow, fast
  • fast, medium
  • medium, medium
  • fast, slow
  • fast, slow
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15
Q

Explain cognitive model/impact of thinking

A
  • anxious thoughts leads to feeling anxious leads back to anxious thoughts (cycle)
  • feeling anxious makes it more likely that we’ll have anxious thoughts - may assume these thoughts are realistic and true
  • anxious thoughts are characterised by ‘thinking the worst’ - often they’re not true
  • important to recognise they aren’t facts and related to feelings - anxious thoughts can lead to anxious feelings
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16
Q

How does escape, avoidance and expectations impact fear?

A
  • at a triggering event, release of hormones for fight/flight/freeze
  • then escape
  • in expectations, arousal increases and enables imagined consequences of continued exposure
  • if not there is the natural physiological trajectory remaining and the natural physiological trajectory of escaping (this flattens much quicker)
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17
Q

What is vicarious learning?

A
  • learning through the experience of someone else
  • observing responses of another, hearing their experience or picking up on emotion of another in room
  • a factor that shapes fear
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18
Q

Explain the 5 areas model

A
  • informs many psychological interventions
  • provides framework for organising how we describe an experience with thoughts, emotions, physical sensation, behaviour and social context
  • answers given within a circle
  • each aspect is thought to influence the others and small changes in each aspect of model can add together and lead to significant changes
19
Q

What did Armfield say caused dental fear?

A
  • some people who have had traumatic dental experimental experiences do not end up with dental fear
  • some people with dental fear did not have a traumatic dental experience
  • in a survey of 1084 Australian adults perceptions dental treatment as unpredictable, uncontrollable, dangerous and disgusting were more predictive of fear than previous dental experience
20
Q

Explain vicious cycle of dental fear

A
  • dental fear/anxiety
  • leads to delayed visiting
  • leads to dental problems
  • leads to symptom-driven treatment
  • which leads back to dental fear/anxiety
  • evidence shows interaction between patient and dentist when they do attend is important
21
Q

Psychologically informed treatment principles

A
  • understand patient perspective
  • provide info to address concerns, correct misconceptions, direct helpful strategies
  • plan and apply appropriate behavioural techniques and strategies - dentist delivered and patient directed
  • within a context of support
  • people are individual - use reflection
22
Q

Explain how fear presents

A
  • body sensations (heart racing, hot, trembling, muscle tension, butterflies, nausea)
  • thoughts (needing to escape, something bad is going to happen, why am i like this)
  • feelings (scared, terrified, nervous, overwhelmed)
23
Q

Explain fight/flight response

A
  • activated when triggered by potential danger
  • mostly caused by release of complex mix of hormones like cortisol and adrenaline
  • fast breathing, fast heart rate, hot and sweaty, nausea, trembling, focus on danger and escape
24
Q

Why does fear apply to specific situations?

A
  • usually where the danger is perceived or unlikely
  • predisposed to fear certain things like spiders, heights, snakes as associated with genuine danger to humans
  • but can acquire from bad experiences to specific things or learn it from others
25
Q

How to help when treating fear?

A
  • eliminate potential fear triggers like making the waiting room less clinical
  • play music or ask patients to play their own
  • pro-actively ask patients how they want to have a break etc
26
Q

Explain Wolpe’s behavioural treatment of fear

A
  • systematic densensitization and reciprocal inhibition
  • fear can be treated by exposing patients to things they fear and prevent escape/avoidance
  • when patient doesn’t experience anything bad, fear gradually reduces - unless own reaction is extreme enough to create fear
  • systematic desensitization involved creating a ‘hierarchy’ of feared situations which gradually presented as patient becomes less fearful
  • coping strategies like breathing techniques/distraction are taught
27
Q

Cognitive principles in treating fear

A
  • help patients to understand what is happening - treatment, own responses
  • ask about their concerns and address them
  • normalise reactions that may be ashamed of such signs of anxiety
28
Q

How do interactions between dental team and patient increase/reduce anxiety over time?

A
  • dental fear can be fuelled by cycle of attempts at escape and avoidance, stressful interactions, negative experience back to dental fear
  • dental fear disuaded by support to approach treatment, supportive interactions/praise and then a positive experience reduces dental fear
29
Q

Recommendations for working with mild fear and anxiety

A
  • use general anxiety-reducing treatment style - provide safe secure situation to acknowledge feelings, assure patient they’ll be fine and nothing will happen against their wishes
  • make use of modelling, enable patients to feel in control and highly predictable treatment
  • teach coping strategies - distraction/relaxation
  • add in pharmacological support if needed
30
Q

Recommendations for working with specific phobias

A
  • systematic exposure
  • start by teaching relaxation skills to patient
  • construct hierarchy from least to most feared situation
  • work through each level gradually until patient can tolerate it
  • this helps patients face fears gradually
31
Q

Recommendations for treatment of high treatment needs

A
  • IV sedation or general anaesthetic for amount of work
  • nothing to treat fears in above so need cognitive behaviour therapy for long term - rather than sedation alone
32
Q

How to address psychological aspects

A
  • keep calm
  • let patient know they can signal to stop anytime
  • tell them unpleasant feelings are from hormones and body can only release a certain amount of hormones
  • help them slow breathing but not deeply - breath to 7 in, 11 out
  • ask how you can help - follow existing coping strategies
  • check consent at every stage
33
Q

How to address social aspects of practice?

A
  • ask how anxious people are, concerns and any way to help
  • acknowledge what they’ve said without judgement
  • address concerns by offering ideas
  • respect, support and understand
  • involve them in treatment plan
34
Q

What is pain?

A

an experience including sensory, attitude, beliefs, emotional and motivational elements

35
Q

First rule of understanding pain

A
  • not always a sign of physical damage or injury
36
Q

What is nociception?

A
  • transmission of messages from peripheral tissues to the brain
  • from specific nerve cells called nociceptors
  • not pain messages - pain only experienced once stimuli interpreted in brain
  • warning messages
37
Q

Pain is influenced by what factors?

A
  • situation
  • interpersonal factors
  • previous experience
  • temperament
  • response
  • deliberate strategies
38
Q

What kind of pain is present in dental settings?

A
  • part of necessary procedures
  • symptom like toothache
  • long term persistant condition
39
Q

Why is pain an alarm?

A
  • shows something is happening
  • human help needed
  • may be dangerous
40
Q

Why do we investigate pain?

A
  • come up with likely explanation
  • answer question ‘is it safe to ignore this?’
41
Q

What kind of anxiety management with also reduce pain?

A
  • be friendly
  • be calm
  • briefly explain what you’re doing
  • discuss and agree stop signals
  • discuss strategies
  • ask how much patients want to know
  • supporting staff can give emotional support
42
Q

Onward referral regarding anxiety

A
  • most dentists don’t have access to bespoke psych services
  • patients can self-refer to IAPT services and info on how to do so online
  • patients can speak to GP to make referral to psych services
  • psych therapist can educate and give coping srategies around dental fear
43
Q

Personal impact of working with anxiety

A
  • emotionally challenging
  • need to seek self care and be professional about it
  • can’t care if you aren’t caring for own needs