2: Assist The Client in Creating an Action Plan Flashcards

Knowledge will help the learner collaborate with the client in order to help them define clear, measurable financial goals, prioritize objectives, and implement actionable strategies aligned with their values and circumstances, while monitoring progress effectively.

1
Q

What’s the first step in crafting a powerful action plan for your client?

A. Identify short-term goals
B. Uncover their deepest financial goals
C. Focus on immediate needs
D. Set a timeline

A

B. Uncover their deepest financial goals

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2
Q

How do you ensure your client’s action plan is not just realistic, but achievable?

A. Set high goals
B. By aligning every recommendation with their current financial situation
C. Focus only on short-term goals
D. Avoid discussing obstacles

A

B. By aligning every recommendation with their current financial situation

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3
Q

What must your action plan include to keep your client on track and motivated?

A. General guidelines
B. A clear, detailed timeline that highlights every milestone
C. Vague objectives
D. Complex instructions

A

B. A clear, detailed timeline that highlights every milestone

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4
Q

How do you address your client’s short-term goals in their action plan?

A. Delay addressing them
B. Establish a solid emergency savings target
C. Focus only on long-term goals
D. Ignore them

A

B. Establish a solid emergency savings target

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5
Q

How often should you revisit and refine your client’s action plan?

A. Every two years
B. Every time life throws them a curveball
C. Only at the client’s request
D. Never

A

B. Every time life throws them a curveball

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6
Q

What’s your strategy for prioritizing multiple financial goals?

A. Address them simultaneously
B. Rank them by their importance and impact on your client’s life
C. Focus only on the highest priority
D. Delay less important goals indefinitely

A

B. Rank them by their importance and impact on your client’s life

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7
Q

When managing debt, what’s a key factor you should consider in your action plan?

A. Focus on low-interest debts first
B. Interest rates on their debts—target the highest first
C. Pay off the smallest debts first
D. Avoid addressing debt initially

A

B. Interest rates on their debts—target the highest first

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8
Q

Why is a written action plan essential for your client’s success?

A. It’s optional
B. It’s a visual roadmap that guides every step toward their goals
C. It’s a formality
D. It’s a legal requirement

A

B. It’s a visual roadmap that guides every step toward their goals

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9
Q

When should you make adjustments to your client’s action plan?

A. Only after a year
B. Every time there’s a significant change in their financial situation
C. Only when requested by the client
D. Never

A

B. Every time there’s a significant change in their financial situation

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10
Q

How do you keep your client motivated to stick to their action plan?

A. Avoid discussing challenges
B. Re-evaluate and tweak the plan to better reflect their values and current situation
C. Focus only on setbacks
D. Set unrealistic goals

A

B. Re-evaluate and tweak the plan to better reflect their values and current situation

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11
Q

How do you set deadlines within your client’s action plan?

A. Avoid setting deadlines
B. Align them with your client’s resources and their realistic timeframes
C. Set arbitrary deadlines
D. Focus only on long-term goals

A

B. Align them with your client’s resources and their realistic timeframes

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12
Q

When should debt repayment take priority in your client’s action plan?

A. If they’re dealing with high-interest debt that’s draining their finances
B. After all other goals
C. It shouldn’t be a priority
D. Only if the client requests it

A

A. If they’re dealing with high-interest debt that’s draining their finances

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13
Q

Why is client feedback vital when creating a customized action plan?

A. It’s not necessary
B. It ensures the plan reflects their personal preferences and is something they’re committed to
C. It complicates the process
D. It’s a legal requirement

A

B. It ensures the plan reflects their personal preferences and is something they’re committed to

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14
Q

What’s the ultimate goal of an action plan?

A. To impress the client
B. To provide a structured, step-by-step approach to achieving their financial dreams
C. To meet legal requirements
D. To create a document for future reference

A

B. To provide a structured, step-by-step approach to achieving their financial dreams

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15
Q

What’s your first move when your client’s situation takes a drastic turn?
A. Ignore the changes,
B. Reassess and modify the action plan to align with their new circumstances
C. Stick to the original plan
D. Wait for the client to request changes

A

B. Reassess and modify the action plan to align with their new circumstances

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16
Q

How do you seamlessly integrate long-term goals into your client’s action plan?

A. Focus only on short-term actions
B. Blend them with short-term actions for steady progress
C. Avoid setting long-term goals
D. Set them aside for future consideration

A

B. Blend them with short-term actions for steady progress

17
Q

What signals you that your client’s action plan may need an overhaul?

A. The client’s situation hasn’t changed
B. Their financial priorities have shifted
C. The client is satisfied with the plan
D. The plan is working well

A

B. Their financial priorities have shifted

18
Q

How do you ensure your client stays committed to their action plan?

A. Monitor their progress closely and hold them accountable
B. Avoid regular check-ins
C. Set unrealistic goals
D. Ignore their progress

A

A. Monitor their progress closely and hold them accountable

19
Q

What’s your go-to strategy for motivating your client to follow through on their plan?

A. Focus only on obstacles
B. Get them actively involved in setting realistic, personal goals
C. Avoid discussing setbacks
D. Set the goals for them

A

B. Get them actively involved in setting realistic, personal goals

20
Q

What’s the biggest challenge you face when creating a plan for your client?

A. Balancing their immediate needs with their long-term goals
B. Ignoring their long-term goals
C. Setting only short-term goals
D. Avoiding difficult discussions

A

A. Balancing their immediate needs with their long-term goals