1st Presentation Notes Flashcards

1
Q

What is logistics?

A

The process of strategically managing the procurement, movement, and storage of materials, parts, and finished inventory (and the realted information flows) through the organisation and its marketing channels in such a way that current and future profitability are maximised through the cost-effective fulfilment of orders

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2
Q

What is the general logistics management process?

A

Suppliers - Procurement - Operations - Distribution - Customers (Picture)

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3
Q

What is the single largest cost in most physical distribution systems?

A

Transportation

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4
Q

What is a supply chain?

A

It consists of all parties involved, directly or indirectly, in fulfilling a customer request. This involves new product development, marketing, operations, distribution, finance, and customer service. Roughly, it is about market network and relationship management

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5
Q

Three areas of the supply chain macro process?

A

Supplier Relationship Management, Internal Supply Chain Management, Customer Relationship Management

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6
Q

Supplier Relationship dealings

A

Source, Negotiate, Buy, Design Collaboration, Supply Collaboration

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7
Q

Internal Supply Chain dealings

A

strategic planning, demand planning, supply planning, fulfillment, field service

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8
Q

Customer Relationship dealings

A

market, price, sell, call center, order management

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9
Q

What are the factors to consider in Supply Chain performance?

A

Facilities (production sites, storage sites), Inventory, Transportation, Information, Sourcing, Pricing

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10
Q

Return on Equity

A

Net Income / Average Sharehold Equity

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11
Q

Return on Assets

A

Earnings Before Interest / Average Total Assets (Profit Margin x Asset Turnover)

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12
Q

Earnings Before Interests and Tax (EBIT)

A

Revenue - material expenses - personnel expenses

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13
Q

Which dimensions of SC-related value creation can not be captured by financial statement analysis?

A

Disregarded underachievement (Markdowns necessary due to excess inventory and lost sales incurred due to unavailability of products) and disregarded future development (uncertainty due to changinig trends, competition, life cycle, shocks and reputational damage by delivery of poor quality products)

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14
Q

What are two problems from SC demand uncertainty?

A

No stable demand forecast and no stable demand retention

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15
Q

How can a company be responsive with their SC

A

Supplier Relations, Demand Flexibility, Speed, Capacity, Technical Capability, Product Reliability, Innovation, and Service

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16
Q

Zone of Strategic Fit Trade-offs

A

Differs between a Responsive and Efficient SC, then also differs between Certain Demand and Uncertain Demand